Mushfieka is a great consultant , and her help telephonically regarding the 3month break is much appreciated but still not 100% clear or understandable. Does the 3month break mean that after the... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Lendelwa was very helpful and assist in getting my matter resolved a quickly as possible. The problem I incurred was getting someone to help me after numerous calls and emails I finally got help from... See more
Company replied
Laaiqah Khan | Client Relationship Manager gave relevant information and feedback. She also made me at ease that things are going well with my profile
Company replied
Amazing service from Mushfieka who assisted me today, only 1 day after sending through documents for a payment break. She was extremely helpful with all questions I had. She also explained what need... See more
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Company details
Written by the company
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
Contact info
4th floor Mutual Park, Jan Smuts Drive Pinelands , 7405, Cape Town, South Africa
- 0869990606
- info@debtbusters.co.za
- www.debtbusters.co.za
4.1
Great
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Unfair
Not even 1 star!!!!
You guys are not attending to the removal of my debt review label and flag. I did not even apply for it
I am really fed up with you not helping and always having some other reason for flagging me for a 2nd time and not resolving this issue
1 February 2026
Unprompted review
Reply from DebtBusters
Dear Salomie,
Thank you for sharing your concerns with us. We understand how frustrating it can be to face such issues. Please take a moment to forward us your contact details at https://debtbusters01.goreview.co.za/goreview-crm?revid=BZM3QOUI so that we may investigate this further and provide you with feedback.
Sincerely,
DebtBusters Team
I received great reed back and…
I received great reed back and excellent advise and service, Thnx debtors
10 March 2026
Reply from DebtBusters
Dear Joanette,
Thank you for taking the time to share your positive feedback about your experience with DebtBusters. We are thrilled to hear that you received great advice and excellent service from our team. Your satisfaction is our priority, and we appreciate your kind words.
If you have any further questions or need assistance, please don't hesitate to reach out.
Warm regards,
The DebtBusters Team
Great work Laaiqah
Laaiqah was excellent and efficient.
I appreciated that she made an effort to call me and keep me updated on the status of my refund.
Her dedication and service was stellar.
3 March 2026
Reply from DebtBusters
Dear Rethabile,
Thank you for your wonderful review and kind words regarding Laaiqah's service. We are thrilled to hear that you appreciated her efforts in keeping you updated and her dedication to your needs. At DebtBusters, we strive to provide excellent service, and it is always rewarding to hear that our team is making a positive impact.
We look forward to assisting you again in the future.
Best regards,
DebtBusters Team
Lindelwa Banjwa was very helpful and…
Lindelwa Banjwa was very helpful and professional, really appreciated her call.
5 March 2026
Reply from DebtBusters
Dear Sanj,
Thank you for your generous review and for recognising Lindelwa Banjwa's professionalism. We are delighted to hear that she provided you with exceptional service and support during your experience with us. Your appreciation motivates our team to continue delivering the best service possible.
We look forward to assisting you again in the future.
Kind regards,
The DebtBusters Team
Well mannered consultants
Hello
The ladies i have since spoken to unfortunately i am not good with remembering names but all of them they were so super super nice and calm. Very much understanding. To think they were even giving me advice and hope to not stress but try and find solution. I am so grateful for the way they helped me.
5 March 2026
Reply from DebtBusters
Dear Samantha,
Thank you for taking the time to share your wonderful experience with our team at DebtBusters. We are thrilled to hear that our staff provided you with the support, understanding, and advice you needed during a challenging time. Your kind words affirm our commitment to helping our clients find solutions and alleviate their stress.
We appreciate your feedback and wish you all the best.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our consultants to be friendly and efficient, and that you appreciated our consistent communication. Your satisfaction is important to us, and we strive to provide the best service possible.
We look forward to assisting you further in the future.
Kind regards,
The DebtBusters Team
Good communication
I was referred by a colleague and im happy with their service but on the statement I received today there's a payment for Hollard for R1091 which I know nothing of and it was never communicated with me, I sent the email and still waiting for their response and clarification 🙂
4 March 2026
Reply from DebtBusters
Dear Ms Letswalo,
Thank you for your feedback and for bringing this to our attention. We’re pleased to hear that you have been happy with the service so far and appreciate the trust placed in DebtBusters through your colleague’s referral.
We understand your concern regarding the Hollard Insurance payment reflected on your statement, especially if this was not previously communicated. Your query is important, and we apologise for any confusion caused.
A consultant will review your account and provide clarity on this charge as soon as possible. Thank you for your patience while the team investigates and responds to your email.
Kind regards,
DebtBusters Team
Wonderful communication service
Wonderful communication service, friendly Account Managers and helpful advices.
3 March 2026
Reply from DebtBusters
Dear Grannalcy,
Thank you for taking the time to share your positive feedback regarding our communication service and the support provided by our Account Managers. We are delighted to hear that you found our team friendly and helpful. Your satisfaction is our priority, and we look forward to continuing to assist you in the future.
Best regards,
The DebtBusters Team
Debt busters relieved me of the burden of debts I had
Thank you for relieving me of the financial burden I had🙏🏿
2 March 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that we could assist you in alleviating your financial burdens. Your satisfaction is our top priority, and your kind words inspire us to continue providing our services with dedication.
We appreciate your trust in DebtBusters.
Warm regards,
The DebtBusters Team
Great Service
2 March 2026
Reply from DebtBusters
Dear Donnay,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our service at DebtBusters. Our team is dedicated to providing exceptional support to our clients, and your feedback is greatly appreciated.
We look forward to assisting you again in the future!
Kind regards,
The DebtBusters Team
Consultant was Professional and helpful.
26 February 2026
Reply from DebtBusters
Dear Trevorson,
Thank you for your positive feedback regarding your experience with our consultant at DebtBusters. We strive to provide professional and supportive service to our clients, and we are delighted to hear that we met your expectations.
Your satisfaction is important to us, and we look forward to serving you again in the future.
Kind regards,
The DebtBusters Team
The agents that assisted me was very…
The agents that assisted me was very professional. The company has a very good service delivery. I am really glad I chose Dept Busters to assist me through this journey.
24 February 2026
Unprompted review
Reply from DebtBusters
Dear Alan,
Thank you for your outstanding review and for sharing your positive experience with DebtBusters. We are thrilled to hear that our agents were professional and that our service delivery met your expectations. Your satisfaction is our priority, and we are grateful for your trust in us during your journey.
Best wishes,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your experience with us. We are delighted to hear that you received wonderful customer service at DebtBusters. Our team strives to provide the best support to our clients, and it is rewarding to know that we met your expectations.
We appreciate your feedback and look forward to serving you again in the future.
Warm regards,
The DebtBusters Team
Uncertainty regarding payment Break
Mushfieka is a great consultant , and her help telephonically regarding the 3month break is much appreciated but still not 100% clear or understandable.
Does the 3month break mean that after the break our account will then be extented with only 3months more on payment or are we getting an all new Debit Order.
As per the insurance , if my claim gets approved , only the crediters on my ID number will be paid for upto 12months , meaning that most my crediters will be settled , does our Debit Order amount change then ?
Please advise
24 February 2026
Reply from DebtBusters
Dear Carmen,
Thank you for taking the time to share your feedback. We truly appreciate your recognition of Mushfieka’s assistance and professionalism. We are pleased to hear that her telephonic support was helpful, and we will be sure to pass your kind words on to her as encouragement.
Thank you for engaging with us and for sharing your experience.
Kind regards,
DebtBusters Team
Reply from DebtBusters
Dear Justice,
Thank you for your positive feedback! We're pleased to hear that you feel we are taking good care of our clients. Your satisfaction is our priority, and we strive to ensure a high standard of service at DebtBusters. If you have any further comments or suggestions, please feel free to reach out.
Best regards,
The DebtBusters Team
Very professional and emphatic thank you
24 February 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive feedback about your experience with DebtBusters. We are thrilled to hear that you found our team to be professional and empathetic. Our goal is to provide exceptional service, and your kind words motivate us to continue delivering the best support possible.
We appreciate your support and look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Gwen,
Thank you for taking the time to share your experience with us. We are delighted to hear that you have had no problems and that we have been able to keep you informed throughout the process. Your satisfaction is our priority, and we’re here to assist you whenever you need.
Warm regards,
The DebtBusters Team
I get no relevant response on whatsup.
23 February 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your experience with us. We sincerely apologise for any inconvenience you may have encountered regarding your communication through WhatsApp. Your feedback is important to us.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Just great service overall
23 February 2026
Reply from DebtBusters
Dear Client,
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us at DebtBusters. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. We look forward to serving you again in the future.
Best regards,
The DebtBusters Team
Mushfieka was very knowledgeable on my…
Mushfieka was very knowledgeable on my issue and very patient with me. Thanks so much Mushfieka.
23 February 2026
Reply from DebtBusters
Dear Nombuso,
Thank you for sharing your positive feedback regarding your experience with Mushfieka. We are thrilled to hear about the knowledge and patience shown during your interaction. It is our commitment at DebtBusters to provide excellent service, and your recognition reaffirms our efforts.
We appreciate your support and wish you all the best.
Kind regards,
The DebtBusters Team
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