Took weeks to send deckchair then not…
Took weeks to send deckchair then not as shown on website so I had to pay to return. It took 3 calls to get refund and staff very unhelpful generally.
17 June 2018
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.5
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and Fabulous Striped Floor Cushions
I have just received some fabulous floor cushions which I ordered yesterday - I'm amazed they came so quickly!.
They are beautiful and just as described on their website, thankyou Deckchairstripes
15 May 2012
Unprompted review
Quick service
I ordered some interior striped fabric from deckchairstripes.com for the first time last week. i was really thrilled to receive it the next day. Quick service! The fabric was lovely and perfect to make curtains for my daughters bedroom. I think i'm going to be back on the website this week to buy the gardening gloves for a mothers day gift, they look perfect!
11 March 2012
Unprompted review
Great customer service
I was so impressed! Rang up for some advice on deckchair fabric, and a young lady called Paula talked me through the whole procedure. Not only that, she processed the order while I was on the phone as I needed it to recover a deckchair straight away (last minute birthday gift!), and it arrived the next morning. Full marks!
6 March 2012
Unprompted review
Dreadful customer service, poor quality goods
Company supplied me with cushions that they stated measured 40cmx40cm. When they arrived they only measured 34cmx34cm. I sent them back at my own expense, they then refused to refund postage stating that the cushions are 40cm square or 40x40cm and that this measurement refers to a diagonal from corner to corner!!! This is obviously nonsense and a lie, why describe them as 40x40??
When I phoned them they claimed that the cushions are only 40cmx40cm when unfilled.
The quality of the goods was very poor as well. The customer service absolutley disgusting.
8 December 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.