Mursalin and his team are amazing! We are repeat customers and this is all down to his personalised experience. From our first interaction with him we knew he would provide us with what we visio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our expert team of gemologists at our Canary Wharf office are committed to crafting exquisite engagement rings, wedding rings and fine jewellery to the highest quality, tailored especially for you. From diamond engagement rings and wedding bands, to delicate pendants and diamond earrings, our jewellers meticulously and lovingly hand make each piece to last a lifetime.
8th Floor, 1 Canada Square, E14 5AA, London , United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mursalin and his team at Decoris Diamonds made the process of getting our rings as seamless as possible. They went above and beyond to make this an enjoyable experience. I love that unlike many places, they take the time to explain and educate you so that you can make the best choice. They were fast and responsive from day one and I would definitely recommend to all family and friends in the future too.

Reply from Decoris Diamonds
Mursalin and his colleague were absolutely fantastic from start to finish - the quality of their service was first class and I had a seamless experience. I was incredibly overwhelmed at first to look at rings, however Mursalin and his colleague took considerable time to listen to me, understand my needs, and simplify the options for me. Additonally, their knowledge and advice was equally first class. I would recommend Decoris Diamonds without hesitation!

Reply from Decoris Diamonds
We had an incredible experience at Decoris Diamonds. From start to finish, the process of choosing our engagement ring was seamless and enjoyable. The customer service was amazing. The brother went above and beyond to ensure we found the perfect ring, and we couldn’t be happier with how it turned out. Highly recommend Decoris Diamods to anyone looking for exceptional service and beautiful jewellery!

Reply from Decoris Diamonds
The whole experience of consultation, choosing and delivery of the rings was very smooth. A professional and speedy service. Definitely recommend for anyone thinking of buying engagement rings!

Reply from Decoris Diamonds
Very professional, super customer service around the clear transparency in working through designs / expert advise etc. I was very pleased.

Reply from Decoris Diamonds
Fantastic and seamless experience and a beautiful ring!
I’m thrilled with the engagement ring I bought from Decoris. The team was incredibly helpful in explaining the selection process and choosing a ring within a budget. The rings are stunning, and more beautiful than what I had imagined. I couldn’t be happier with the service and quality. Highly recommend!

Reply from Decoris Diamonds
Very happy with both the service and ring received from here. They made the whole experience a very easy process and made it stress free for me and my wife. Would definitely recommend them and will be back soon!

Reply from Decoris Diamonds
I bought my husband’s ring from Decoris, and it was exactly what he wanted. I also got my engagement and wedding rings from them, and they were even better than I had envisioned.
The quality of their jewellery is outstanding, and their exceptional customer service made the entire experience even better.
If you’re looking for stunning and meaningful jewellery, I can’t recommend Decoris enough. They made my wedding journey so much easier and less stressful, with our rings arriving incredibly quickly.

Reply from Decoris Diamonds
Five Star Experience
My wife and I recently visited Decoris for a diamond ring. They sat down with us and explained in detailed what was available and the process of buying a diamond. They explained about lab vs natural and the four C’s. Having explained what we’ve seen at other shops ect they told us that some of the shops hadn’t explained in full as to what we’d be getting. We were impressed with their knowledge and honesty, we placed an order on our first visit and received the ring within 4 weeks. Everything was as expected and actually the ring was very impressive.
From start to finish our experience was exceptional and we cannot see ourselves searching for any rings in the future other than with Decoris.

Reply from Decoris Diamonds
It was a pleasure dealing with the two brother from Decoris Diamonds. The hospitality during the initial consultation was fantastic, and they spent a lot of time explaining each step of the process. Their honesty and transparency was second to none, and they delivered on all their promises. I would highly recommend them to others due to high quality rings they ended up creating for us, at very competitive prices.

Reply from Decoris Diamonds
I am extremely happy with my purchase. The rings are beautiful and exactly how I imagined them. The whole process was easy, better than going Hatton Gardens and overpaying for something less. From my initial consultation about styles and budget, the actual purchasing was done very comfortably and I knew I could buy the rings we wanted within my budget as Decoris always accommodate the customers needs, put the customers best interest first, not the other way round. Thank you to Mursalin Bhai for making this process enjoyable.

Reply from Decoris Diamonds
We absolutely loved the ring made by Decoris, looks top tier and so surreal. Hospitality had been quite amazing too

Reply from Decoris Diamonds
Excellent service. The number of options and level of customisation is outstanding. Top notch craftsmanship. Would highly recommend.

Reply from Decoris Diamonds
Amazing service from Decoris. Went to order my 10 years anniversary ring. I received professional and personal level of service in designing and chosing my ring. Highly recommend using Decoris Diamonds for your special occasions. Very easy and unique experience also had my current jewellery cleaned so bonus points for that. Thank you to the brothers and sister for being helpful and attentive.

Reply from Decoris Diamonds
Would not recommend any other place for jewellery. The best customer service and excellent expertise. Every consultation was helpful and informative. Our consultant was extremely helpful and was very kind. Our rings were done not only quickly but they were stunning. No other place has this level of beauty in their jewellery as well as brilliant customer service. Thank you Decoris Diamonds for your service. It was the smoothest and most enjoyable process and a pleasure amongst the usual headaches during a wedding process. 5 stars for this amazing company!

Reply from Decoris Diamonds
The service from Mursalin and Decoris Diamonds was 10/10, I could not fault them at all. Especially in comparison to the service you get from Hatton Garden jewellers, the service you get from Decoris is far beyond that! They made the whole process from start to finish super easy and simple for us to understand. The quality of their workmanship is far beyond any other jeweller. The men and woman’s ring even came earlier than expected and yet the standard was far beyond anything we could ever imagine! We will definitely be recommended to all our friends and family and will be visiting in the future!

Reply from Decoris Diamonds
I cannot thank Decoris Diamonds enough for helping me choose my perfect ring and being so great with their service. 😊
The customer service was really very good. Clearly explained the steps and prices.

Reply from Decoris Diamonds
Very good, and helpful they are. At first I was a bit worried however I’m very happy with my purchase the staff is very very kind helpful warm to earth. They helped me learn so much about diamonds and was honest throughout the journey not to even mention they have the best diamonds for the values. Will deffo recommend

Reply from Decoris Diamonds
Very pleasant experience with Decoris diamonds.
Although I thought it would be complicated but Mursalin, made the process very easy as we were shown samples and got to choice what we like and how we want ring want made. Really nice experience.

Reply from Decoris Diamonds
Decoris has been nothing but fantastic at helping us build our dream rings. We had heard about them through word of mouth and thought we should check them out before visiting Hatton Garden. Thankfully that was the best decision as from the get go we knew we would be sticking with them and we had learnt so much about choosing the right diamond and the process as a whole. We had a bespoke design in mind and a specific budget and they worked really well with us to make it happen, through sending us various CAD designs and 3D models for us to see before getting it made officially. The final ring was nothing short of perfect and we couldn’t be happier.
All our queries were answered promptly and clearly throughout the entire process.
Highly recommend Decoris for everyone as you will 100% be happy with your purchase and experience.

Reply from Decoris Diamonds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.