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Rated 1 out of 5 stars

Contacted wanting advice. Was told a solicitor would ring back. Was prepared to pay for their time but after chasing twice, no response received…obviously not important to them as it was a serious leg... See more

Rated 1 out of 5 stars

If you are looking for a solicitor who is speedy and efficient, keep you updated regularly, treat you like valued customers, get things done and not wait around, with no stress or financial loss, fin... See more

Company replied

Rated 5 out of 5 stars

From start to finish Dee&Griffin have been amazing. Chelsea was absolutely superb. Her advice was clear and concise, helping us cope with the stress of the whole process. Chelsea was very thorough and... See more

Company replied

Rated 5 out of 5 stars

We recently chose Dee and Griffin to do the conveyancing on our first ever house sale. From start to finish, the whole process was made so stress free and every stage was handled extremely efficiently... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

Providing professional legal advice and representation across Gloucestershire. Tel 01452 617288. Authorised and regulated by the SRA no 67629


Contact info

3.5

Average

TrustScore 3.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Contacted wanting advice

Contacted wanting advice. Was told a solicitor would ring back. Was prepared to pay for their time but after chasing twice, no response received…obviously not important to them as it was a serious legal matter to me.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

From start to finish Dee&Griffin have been amazing. Chelsea was absolutely superb. Her advice was clear and concise, helping us cope with the stress of the whole process. Chelsea was very thorough and professional at all times and we would highly recommend using Dee&Griffin.

5 March 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for the review.

Rated 1 out of 5 stars

If you are looking for a solicitor who…

If you are looking for a solicitor who is speedy and efficient, keep you updated regularly, treat you like valued customers, get things done and not wait around, with no stress or financial loss, find a different solicitor. Would agree with other 1* reviews. D&G Dursley buying, D&G Quedgeley selling. No chain when buying and selling - BUYING THE PROPERTY= offer 12/6 completed 13/8. SELLING THE PROPERTY = offer 11/9/25 completed 17/2/26.
If like other replies, you cant find my records or a match, try Molly, Chelsea or whoever answered my 20+ calls.

17 February 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

We take our reviews very seriously, please contact our Hucclecote office on 01452 617288 Andrew Dee our complaints officer will be happy to speak with you further on this matter.

Rated 5 out of 5 stars

I have used Dee & Griffin on three…

I have used Dee & Griffin on three occasions (2 residential purchase and 1 residential sale). Leah Lewis and the team have been reliable, provided a great service and quick to respond to enquiries. Will be back in the future for other property transactions.

17 February 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for your review.

Rated 5 out of 5 stars

Molly at Quedgeley is fabulous.

We recently chose Dee and Griffin to do the conveyancing on our first ever house sale. From start to finish, the whole process was made so stress free and every stage was handled extremely efficiently. We must make a special thank you to Molly in particular who dealt with our case. She was absolutely amazing - always so attentive and supportive in answering all of our questions along the way. Thank you very much Molly and the Quedgeley branch.

9 February 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for your review.

Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS!

AVOID THIS COMPANY AT ALL COSTS!! They have given a shocking service, patronising, rude and all round incompetent. They would not have been our choice to use but the Property Centre recommended and lied by saying both parties would be using Dee and Griffin so would make it a quicker, smoother process. That was a total lie as it has been downhill ever since. Awful, awful staff at the Hucclecote Branch.

10 February 2026
Unprompted review
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Reply from dee and griffin

We take our reviews very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact Dee & Griffin Solicitors immediately so that we can resolve this issue.

Rated 5 out of 5 stars

We would highly recommend Catherine…

We would highly recommend Catherine Blandford and the Cheltenham branch. They made our land purchase as easy and simple as possible. They kept us informed at every step. It was no trouble for Catherine to come and visit with the paperwork to ensure everything was correct on the contract before we signed.

21 January 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for your review.

Rated 1 out of 5 stars

Rude Quedgeley Branch staff

All staff at the Quedgeley Branch were completely rude and unprofessional.
Before completing myself and my husband drove to the Quedgeley branch to sign all remaining paperwork, we were thrown some paperwork with no communication so went to sit in our car in the car park to go through as we were not offered anywhere to sit or even offered a pen. We went back in and we signed land registry documents that were witnessed by a member of staff.
Two weeks after completing, purchasing our property and paying a substantial sum to the solicitors. We were sent the same paperwork in the post and told it would need to be signed by a non family member. When we queried this, we didn’t get an answer, only a call back the next week saying we hadn’t signed and the documents WERE NOT missing on their side. This didn’t make any sense but they were not happy about having to explain, just very rude in the phone.
Throughout the entire process we didn’t feel like a client, just people who were inconveniently interrupting their day.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Dee & Griffin were superb in supporting…

Dee & Griffin were superb in supporting our sale. We had some complexities associated with the sale, but they were always on hand with efficient and effective support. Would call out JB and NC who were exemplary in their support. Would recommend. Will use again. Thank you

19 December 2025
Unprompted review
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Reply from dee and griffin

Thank you for the review.

Rated 5 out of 5 stars

I would highly recommend Catherine…

I would highly recommend Catherine Blandford and the Cheltenham team! I have never brought a property before and they made everything simple and easy! Thank you

8 January 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for the review.

Rated 5 out of 5 stars

I had a very complex transaction which…

I had a very complex transaction which Dee and Griffin team handled with excellence. They communicated with me at every stage and I was well informed throughout.

11 December 2025
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for the review.

Rated 5 out of 5 stars

Jo Boucher

Thy best solicitor I see is Jo Boucher
She really good and doing so quick all job done for my mortgage and she replied so quick
Thank you so much you doing great job 👏

5 October 2025
Unprompted review
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Reply from dee and griffin

Thank you for the review.

Rated 1 out of 5 stars

Avoid the customer service is appalling!

All staff at the Quedgeley Branch were extremely Rude, dismissive, belittling, uninterested in helping us with our house Sale.
I was told to "Back off" by Connie!
atrocious service I do not recommend this company.

16 January 2026
Unprompted review
dee and griffin logo

Reply from dee and griffin

We take our reviews very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact Dee & Griffin Solicitors immediately so that we can resolve this issue.

Rated 5 out of 5 stars

I must say that I have been pleasantly…

I must say that I have been pleasantly surprised with the exceptional high level of service that I have received from Dee & Griffin Solicitors. I attended their office today at Cheltenham where there is ample free allocated parking available. I met with solicitor Catherine who as an expert in her field of work I found very approachable and down to earth. This is in complete contrast to my experience with other Companies who I have found stuffy and pompous. I have no hesitation in recommending Dee & Griffin. Thanks, Philip.

5 December 2025
Unprompted review
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Reply from dee and griffin

Thank you for your review

Rated 1 out of 5 stars

Would give a MINUS is possible

Would give a MINUS if possible! Unhelpful, rude, put the phone down when mid question! Good luck if you want this level of service!

31 October 2025
Unprompted review
dee and griffin logo

Reply from dee and griffin

We take our reviews very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact Dee & Griffin Solicitors immediately so that we can resolve this issue.

Rated 5 out of 5 stars

Have used dee and Griffin for my last…

Have used dee and Griffin for my last two houses
And Just completed this week my 3rd one
Super fast and very efficient
Very friendly and helpful staff with easy parking at Quedgeley office
10 out of 10
100% recommended

9 September 2025
Unprompted review
dee and griffin logo

Reply from dee and griffin

Thank you for your review

Rated 1 out of 5 stars

Very slow and poor service

We have had a very poor experience with Dee & Griffin solicitors and will not be using them again.
Our property conveyancing completed in May 2024 and the admin is still not complete in July 2025.
We were chased for payments that had been made many months before.
My previous review was edited due to a threat of legal action so the detail above is accurate and factual, rather than emotionally driven.
I would not recommend Dee & Griffin Solicitors

7 July 2025
Unprompted review
dee and griffin logo

Reply from dee and griffin

We are genuinely sorry to hear that you were dissatisfied with your experience. However, we would like to clarify that the administrative delay you refer to relates to the HM Land Registry process, something that is entirely outside our control. Your transaction completed in May 2024, and the registration was submitted promptly thereafter, in line with standard practice. Unfortunately, HM Land Registry continues to experience significant national backlogs, which have affected many registrations across the legal industry.
We understand how frustrating this delay must be, and we have done, and continue to do, everything we can to monitor and progress the matter. We promptly respond to any requisitions or queries the Land Registry raise as soon as they are received.
Regarding the payment queries, we apologise if there was any confusion. Our records are maintained carefully, but if any oversight occurred, we would have welcomed the opportunity to address it directly at the time.
We take all feedback seriously and always aim to provide a professional and efficient service. While we regret that your experience did not meet your expectations, we respectfully maintain that the delay in registration is a result of wider systemic issues at HM Land Registry, rather than a reflection of any failure on our part.
If there are any remaining matters you would like to discuss or clarify, we remain available to assist.

Rated 1 out of 5 stars

Took money for no work

Took money but due to Mortgage issues the sale fell through, said they would return the money minus the water survey fee.......many months later now ignoring me. I would suggest anyone avoid this company like the plague

28 March 2025
Unprompted review
dee and griffin logo

Reply from dee and griffin

We take our reviews very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact Dee & Griffin Solicitors immediately so that we can resolve this issue

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