Deezer Reviews 3,191

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I moved to Deezer after Spotify donated to the Trump campaign. I'm honestly delighted with them, never have any issues and they're less expensive too! Their recommended songs are aligned with my taste... See more

Rated 3 out of 5 stars

I like that I have a music app with good audio quality through my mobile provider. However their apps are very bad, both on iOS and Windows. Lots of bugs, glitches, and issues overall. I hope they wil... See more

Rated 5 out of 5 stars

I used Spotify initially but it didn't support my country after a transatlantic move a few years back. Deezer was there for me and I more than get my money's worth from the premium subscription. This... See more

Rated 5 out of 5 stars

Why I'd always choose Deezer above all other streaming platforms? Because it's available as an app and for desktop use, so I can use it on literally every device, everywhere. Adding to that the fact t... See more

Company details

  1. Music shop
  2. Hobby shop

Written by the company

Deezer lets you play the music you just have to hear, instantly. Jump in and explore millions of tracks, and discover artists and tracks you'll love with personalised recommendations from the Deezer Editors. Deezer works across all your devices, both online and offline, with no listening limits. It's music at your fingertips for waking up, getting going, chilling out, living life.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Just really poor

Just slightly worse than the big streaming services in every way. The app often just doesn't function at all, is extremely slow to load and often music I've downloaded doesn't play when im not online. Been using it for about 5 years and although I hate supporting a monopoly like Spotify I can honestly say it is useless

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Anti-AI labeling and censorship

Anti-AI platform. It would be one thing if they just didn't allow at all or were only targeting spam but to censor all AI artists and not to allow them to get any organic plays is crazy.

Deezer? More like Deez Nuts.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Great app-down load now!

It’s a amazing app it’s really easy to use and I do love listening to music I love how at the end of the month it gives you your stats and how much music you have been listening too I love how you can make your own playlists and share with others it’s a great app and there is no faults 😀

5 August 2025
Unprompted review
Rated 1 out of 5 stars

I have been using Deezer for a long…

I have been using Deezer for a long time, (shoutout to Yannick who makes really good playlists) but after finding out they are owned by a company who's CEO is pro zionist, and who's disgusting whatsapp chat has been uncovered, i will have to unsubscribe.

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Was offered 3 months for price of 1 but got 1. They say it’s because I did it through the app but don’t worry come back after the month and we will add the extra 2 months. A: I followed the link you sent so not my fault if it went through an app. B: repeatedly refuse to acknowledge me now my month is up and you need to add the extra 2 months. On top of this Deezer is shockingly bad and not even worth the free trial let alone paying for it. I have searched many times for certain tracks only for it not to exist with Deezer yet everyone else had it 🤷‍♂️. Avoid them like the plague as just not worth the money or hassle.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Good sound quality even on free service

I've been with this service more than 5 years. Started with single profile for free. I've noticed better sound quality than the other services. Now I am on Deezer family hi-fi, excellent service easy to use and relatively cheap. Thanks.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Upgraded to Duo subscription

Upgraded to Duo subscription. Deezer took money, failed to resolve issue, refused to contact me to help resolve. Constant emails requesting data they already had. After many months forced to cancel and Deezer refused to refund me for service charged but never received. Not a company or service to be recommended.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Deezer: Incompetent, Unresponsive, and Greedy

I am absolutely appalled by Deezer’s complete lack of competence and outright disregard for customers. For six weeks I was locked out of accessing music or content, despite endless assurances from their support team that the issue was “resolved.” Time and time again I was told to clear my browser cache, disable my VPN, you name it, none of which made the slightest difference.

After dragging this farce on for more than a month, they finally admitted defeat by accusing me of violating unspecified “terms and conditions” a claim they couldn’t substantiate when pressed. Rather than own up to their failure, they invented a policy breach to avoid doing the one thing they’re paid to do: fix service issues.

Deezer’s only consistent talent is extracting subscription fees from users for a platform they don’t actually support. Their support staff is unresponsive, unhelpful, and seems to have no idea how to resolve even the most basic access problems. I wouldn’t trust this company with my money. Steer clear.

14 May 2025
Unprompted review
Rated 2 out of 5 stars

I barely use it, unsubscribing is a hassle

I barely use it, but now I keep getting 'newsletters' that I didn't ask for. There is no direct unsubscribe link in the email, only to change notification settings on your account. So I decided to delete it.
In order to delete my account, I needed to enter my password, which I don't have because signed up with Google, so I had to recover my password and set a new one. Far too much trouble to simply unsubscribe from newsletters.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

They arbitrarily to defend the criminal using my name.

They defend violators of infringement of my right of publicity and are not willing to take any action.
They say they will only take action if I register the trademark.
In other words, they intend to demand a payment of over 100,000 yen just for that.
I have notified them myself and provided evidence, so how can they continue to do this?
This is a criminal company that actively protects free riders who continue to use my name without my permission.
Please delete your account immediately.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Prepayed taxi Birmingham to crewe

Prepayed taxi Birmingham to crewe
100 cash upfront..
Taxi broke down..
Had me pushing taxi out of mud on embankment.. said was calling for another local firm...
I ended up hitch hiking rest journey..
Paying extra 30 to stranger..
As he didn't call to help me complete journey..
N was filthy on arrival see my man had not seen in 2 weeks...
Complained..
Nothing done...
Find another company x

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Deezer is so annoying

Deezer is so annoying. I just wanted to try it for a trial period to compare it with Spotify But they've got it onto my startup page and it fills the whole screen! As if this is the most important activity I want each time I switch on. No, Deezer, I don't. I want to see my wallpaper and then, I'll go to e-mails first.
Please, Deezer, get out of my face!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Super application 🔥

J’aime beaucoup « my Deezer year » I qui est assez interactif et les dessins de l’application. Je recommande !

10 February 2025
Unprompted review

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