I am investing with Degiro a couple of months now and I am quite satisfied. Easy to use and a good customer service. What I miss is the possibility to place an OCO sell order (limit and stop loss) in... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my... See more
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It is very easy to find information on this platform about companies or ETF's. It is rather complex but simply shown so if you dive a bit deeper into what these numbers mean, DEGIRO is the place to fi... See more
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«I only trade stocks in NL and US» Great ease of use. Transaction costs are still reasonable but they should not rise. Customer service is friendly. Interest on debt «when using margin» could... See more
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Company details
Written by the company
DEGIRO is in 2008 opgericht in Amsterdam en is uitgegroeid tot een van Europa’s grootste en meest vertrouwde online brokers. Op dit moment vertrouwen meer dan 3 miljoen klanten in 16 Europese landen op ons krachtige platform om wereldwijd te beleggen tegen ongekend lage tarieven. Beleggers krijgen toegang tot meer dan 45 markten in 30 landen en een breed aanbod aan beleggingsproducten, waaronder aandelen, ETF’s, obligaties, opties en futures. In verschillende landen zoals Nederland, Spanje, Frankrijk, Duitsland, Italië, Ierland, Portugal en Griekenland kunnen klanten ook beleggen in cryptovaluta. Zo stel je eenvoudig een gespreide portefeuille samen binnen één beleggingsrekening. Ons platform combineert innovatieve technologie met persoonlijke klantenservice via telefoon en e-mail in je eigen taal. Of je nu een beginner bent of al wat ervaring hebt, je profiteert van transparante tarieven, slimme tools en een soepele beleggingservaring. Als onderdeel van flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK) combineren wij gebruiksvriendelijke technologie met de financiële stabiliteit van een toonaangevende Europese broker. Onze focus op waarde, betrouwbaarheid en servicekwaliteit is erkend met meer dan 100 internationale awards. DEGIRO helpt beleggers met efficiënte, transparante en gebruiksvriendelijke oplossingen die hen ondersteunen om hun financiële doelen met vertrouwen te bereiken. Met beleggen kun je je inleg verliezen. Dit is geen beleggingsadvies.
Written by the company
Contact info
Rembrant Tower Amstelplein 1, 1096 HA, Amsterdam, Netherlands
- 0205353496
- klanten@degiro.nl
- www.degiro.nl
4.3
Excellent
6k reviews
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Using Degiro really has its good and bad sides…
Using Degiro really has its good and bad sides. The fee structure "per contract" is good/cheap for single high value contracts but quickly becomes very expensive when trading smaller positions. For example, common option strategies like "covered calls" is practically not possible. There is also a lack of common stock options, lack of market maker rates and no index futures for the Swedish market.
Worst part though, is that there is no customer service whatsoever. No phone, no email, no chat, no nothing.
I got a margin call from Degiro because one of my positions had a wrong value (caused by no market maker rates for the position). As there is no customer support, I could not talk to anyone about it. However I was convinced that once a real person looks into my account, they will see that there is no reason for the margin call. But no, Degiro closed one of my positions against my will and charged me a fee of 62 € for it. Very irritating and disappointing. And as there is no customer service, there's nowhere to complain...
24 February 2026
Unprompted review
Reply from DEGIRO
Hello Kaj,
Thank you for sharing your detailed feedback. We are glad to hear that you appreciate certain aspects of our platform, but we are sorry to learn about the difficulties you experienced, especially regarding margin, product availability and the lack of contact options at the moment you needed support.
If you wish to file an official complaint, you can do so via our complaints department under: complaints@degiro.com.
Kind regards,
DEGIRO
Works nice and easy
Works nice and easy, also for the non-financial people.
25 February 2026
Unprompted review
Reply from DEGIRO
Hello Henk,
Thank you for your positive review! Great to hear that you find the platform easy to use. That’s exactly what we aim for: simple and accessible investing for everyone.
If you have any questions or run into anything, feel free to let us know.
Kind regards,
DEGIRO
I regret creating an account with them a few years back
I’ve had an account there for a few years and, honestly, I regret not choosing a proper broker from the start. Back then, I was convinced by their low fees.
Their approach to currency conversion is especially confusing and hard to understand for a normal user. For example, if I want to withdraw funds to my local currency, I first have to convert the balance from euros to PLN. The PLN amount is not shown anywhere in the interface. I have to remember how much I converted when entering the withdrawal amount. The withdrawal field suggests a value, but only in euros, not in PLN.
Other than that, things are more or less fine, as long as you don’t need to withdraw funds.
25 February 2026
Unprompted review
Reply from DEGIRO
Hello Piotr,
Thank you for sharing your feedback. We are sorry to hear that the currency conversion process has felt confusing. We appreciate you pointing this out, as clear insight into your balances is important. We will pass your comments on internally.
If you would like us to look into your situation in more detail or have further questions, feel free to contact our Service Desk.
Kind regards,
DEGIRO
Clear information about trading ( all…
Clear information about trading ( all round information, strategies etc..) and the risks.
23 February 2026
Unprompted review
Reply from DEGIRO
Hello Kester,
Thank you for your positive review! Great to hear that you find our trading information clear, including the strategies, explanations and risk information. We aim to make investing understandable and accessible, so it’s nice to hear this is helpful for you.
Kind regards,
DEGIRO
Reply from DEGIRO
Hello Hidde,
Thank you for your short but powerful review! Great to hear that you experience DEGIRO as fast and affordable. We continue to do our best to execute transactions quickly and at low cost, so we’re happy to hear this comes across well.
Kind regards,
DEGIRO
Exceeding my expectations in any sense
Exceeding my expectations in any sense, whether it is fund info, order placement process and execution (regularly well over limit value), excess to way more stock exchanges and funds than my other bank. Product is so good, I immediately invested in FlatexDEGIRO as well. And also here I wasn’t disappoited.
7 February 2026
Unprompted review
Reply from DEGIRO
Hello Hendrik,
Thank you for sharing your wonderful review! Great to hear that DEGIRO is exceeding your expectations across the board. It’s fantastic that you are so satisfied with the fund information, the order process and execution, and the wide access to stock exchanges and products. Your trust means a lot to us.
If you ever have suggestions or need any help in the future, we’re always happy to think along with you.
Kind regards,
DEGIRO
Great platform to trade for beginners!
19 February 2026
Unprompted review
Reply from DEGIRO
Hello Martin,
Thank you for your positive review! Great to hear that you find DEGIRO a great platform for beginners. We aim to make investing as accessible and clear as possible, so we’re happy to hear this comes across well for you. If you ever have questions or need tips to continue growing, we’re always here to help.
Kind regards,
DEGIRO
Great company
Great company, I have been using the website for few months, the interface is great to trade and build a good portfolio.
17 July 2025
Unprompted review
Reply from DEGIRO
Hello Bernard,
Thank you for your great review! We're happy to hear that you enjoy using our platform and that the interface helps you easily trade and build your portfolio. We appreciate your trust in us.
Kind regards,
DEGIRO
Reply from DEGIRO
Hello Kevin,
Thank you for your positive review! Great to hear that everything works smoothly and that transactions are clear and fast. We appreciate it.
Kind regards,
DEGIRO
They respond quickly if you want shares…
They respond quickly if you want shares at a certain price. Even the lesser-known shares like the ones I have. Thanks.
3 February 2026
Unprompted review
Reply from DEGIRO
Hello Ton,
Thank you for your positive review! Great to hear that placing orders, even for less well-known shares, goes so smoothly for you. We are glad that you are satisfied with the speed and execution.
We will continue doing our best to offer you a reliable and user‑friendly experience.
Kind regards,
DEGIRO
User friendly platform
User friendly platform. Would recommend this to everyone!
16 February 2026
Unprompted review
Reply from DEGIRO
Hello Hugo,
Thank you for your review! Great to hear that you find our platform user friendly and would recommend it to others. We really appreciate you taking the time to share this.
Kind regards,
DEGIRO
Simple and direct action
11 February 2026
Unprompted review
Reply from DEGIRO
Hello Marinus,
Thank you for your review! Great to hear that you experience our platform as simple and direct to use. We appreciate you taking the time to share this.
Kind regards,
DEGIRO
Intuitive design
Intuitive design. Not overly expensive. Great allround stock broker
9 February 2026
Unprompted review
Reply from DEGIRO
Hello Tom,
Thank you for your positive review! Great to hear that you find our design intuitive and that you are satisfied with the costs and our overall service as a broker.
We appreciate your trust and remain committed to providing a clear and user-friendly platform.
Kind regards,
DEGIRO
Reply from DEGIRO
Hello Louis,
Thank you for your review! Great to hear that you find the app helpful, clear and easy to use. If you ever have questions or suggestions, we are happy to help.
Kind regards,
DEGIRO
Very convenient and stable plaform
I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my language.
You don't have to be an expert in stocks to buy and sell on this platform, which makes it accessible for basically anyone.
2 February 2026
Unprompted review
Reply from DEGIRO
Hi Rick,
Thank you for your review and for being with us for several years. Great to hear that you find the platform convenient, stable and accessible, and that speaking with someone in your own language is helpful.
If you ever have questions or suggestions to improve your experience further, we are happy to help.
Kind regards,
DEGIRO
Reply from DEGIRO
Hello Clair,
Thank you for your review! Great to hear that you find the platform very nice and clear.
If you ever have questions or feedback, we are happy to help.
Kind regards,
DEGIRO
Was one of the best brokers has become one of the worst
When I opened my account 8 years ago they were the best broker out there with fair fees.
Today, especially since the buyout from flatex, fees are very expensive and hidden everywhere like 10€ for a currency exchange..
When trying to move my securities to another broker they do not send the buy in rates making it useless for tax purposes. I will just sell my stocks here and move everything as fast as I reasonably can.
26 January 2026
Unprompted review
Reply from DEGIRO
Hello Robin,
Thank you for your feedback. We are sorry to hear that you are unhappy with the fees and with the issues you experienced when trying to transfer your securities.
If you want us to look into what went wrong with the missing buy‑in rates, please contact our Service Desk from the e-mail address registered in your DEGIRO account.
Kind regards,
DEGIRO
Easy in use and good and fast service
19 January 2026
Unprompted review
Reply from DEGIRO
Hello Anne,
Thank you for your review! Great to hear that you find DEGIRO easy to use and are satisfied with the good and fast service. If you have any questions in the future, we are happy to help.
Kind regards,
DEGIRO
Only miss OCO
I am investing with Degiro a couple of months now and I am quite satisfied. Easy to use and a good customer service. What I miss is the possibility to place an OCO sell order (limit and stop loss) in which the execution of the one cancels the other.
15 January 2026
Unprompted review
Reply from DEGIRO
Hello Luca,
Thank you for your review! Great to hear that you are satisfied with DEGIRO and find the platform easy to use with good customer service.
We understand that an OCO order (one‑cancels‑the‑other) would be a useful addition. At the moment this feature is not available, but we appreciate your suggestion and will pass it on internally as feedback.
Kind regards,
DEGIRO
Easy to manage
19 January 2026
Unprompted review
Reply from DEGIRO
Hello Rudi,
Thank you for your review! Great to hear that you find the platform easy to manage.
If you have any suggestions or questions, we are happy to help.
Kind regards,
DEGIRO
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