Surprisingly good The cake was delicious. Maybe not a top-notch refrigerated one but better than 90% of the cakes around, I was surprised. It did last for 5 days outside of the fridge without a pro... See more
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Payed for delivery before 12, delivery was made around 1500... in all emails (even on the day itself) it was confirmed that delivery was going to be in the morning... If you cant make sure the 'extra... See more
Company replied
I would like to leave a word of gratitude for the efficiency and quality of the product and service they provided. Thanks to you, I was able to create a delicious last-minute surprise that left the b... See more
Absolutely excellent experience from start to finish. Ordering was easy with great optional add-ons. It came delivered and packaged very well. The cake was really delicious. I will absolutely use this... See more
Company replied
Company details
Written by the company
deineTorte.de ist die Online-Konditorei, die dir die Möglichkeit bietet, deine ganz persönliche Torte zu kreieren. Ob zum Geburtstag, zur Hochzeit, zum Muttertag oder einfach nur so - bei uns findest du für jeden Anlass die perfekte Torte. Wähle aus unseren vielfältigen Motiven und Designs oder gestalte deine Torte ganz individuell mit deinem eigenen Foto. Wir verwenden nur die besten Zutaten und backen unsere Torten mit Liebe zum Detail. Das Besondere an deineTorte.de: Große Auswahl an Motiven und Designs, individuelle Tortengestaltung mit deinem eigenen Foto, hochwertige Zutaten und frische Zubereitung, schnelle Lieferung und sichere Bezahlung sowie der exzellente Kundenservice.
Contact info
Vitalisstraße 184, 50827, Köln, Germany
- 02212228380
- support@deinetorte.de
- www.deinetorte.de
4.2
Great
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Elegant cake on short notice
I wanted to make my fiancé feel special for her birthday. Deinetorte saved the day by delivering an elegant cake on-time and tasted amazing. I can vouch for the chocolate, which tasted delicious. It was a bit too sweet for my liking but that just meant I only needed to have a small piece. Perfect with black coffee or milk. My fiancé was happy. That's all that mattered. Thank you so much!
8 February 2024
Unprompted review
Reply from deineTorte.de
Hello, thank you for your feedback. We are extremely happy that we were able to convince you and that you are satisfied with us. We would be happy to pass on your feedback internally and look forward even more to your next beautiful order! Kind regards, the deineTorte.de-Team
Great cake and fast service..
I do not speak or understand German but wanted to order a cake for a special occasion for my brother in Frankfurt (I am in Singapore). It was totally last minute! DeineTorte responded on Instagram immediately, walked me through the ordering process, accepted an order for a delivery date that was not available on their system, and delivered a delicious chocolate fudge within 15 hours of an order being placed. Thank you for bringing joy to our family (albeit long distance!)
12 July 2023
Unprompted review
Reply from deineTorte.de
Hello, thank you for your feedback. We are extremely happy that we were able to convince you and that you are satisfied with us. We would be happy to pass on your feedback internally and look forward even more to your next beautiful order! Kind regards, the deineTorte.de-Team
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