worst customer service ever!!!!
worst customer service ever!!!!
made an order on 76 € but the order didn't go through - i did not get any confirmation mails, nothing in my order history and no payment confirmation mail from paypal. so i waited and waited but nothing happened so I made a new order with my visa instead.
but suddenly in the evening my first order went through and i contacted deleukste taaren shop on both mail (never heard anything back) and chat and asked if they would cancel one of my orders.
Next morning I contaced the shop on the chat again since i didn't hear anything back - and got the answer the would NOT cancel my order since it was already packed (but not send) even though it was obviously that it was a mistake.
so i received to identical orders on both 76 € .
76€ is A LOT of money for me but two times 76 just ruined my budget completely (i told them i didn't have the money for this but they obviously didn't care)
yes they did get extra 76 € out of me but at the same time the lost not only my but also my best friend who is a professional cake maker as customers.
instead i from now on use amazon.co.uk