My advice is look elsewhere or at least be aware of their "minimum fee" pricing policy
I dealt with Delmor Cowdenbeath and Delmor Leven recently and I simply would say this: avoid. The staff seem friendly but is's all superficial (estate agents are infamous in that regard) and with hindsight, they don't like it if you ask too many questions. Just sign the form and pay the extortionate fee (see title). I wish I had never contacted them. The only reason I chose them was because in the town where I lived, their sales boards were in nearly every street. Be advised that they will charge you a minimum fee of around £1500 or more regardless of how much effort it takes to sell your property. They (Delmor) should only bill actual chargeable hours plus their percentage, which in my case, wouldn't have been very much, at all. Even if this is common practice,it does not make it right or fair. There's no way I should have been charged so much when my flat was basically sold in one day. Shop around, get quotes, which is what I should have done. I was left today with no help from their Leven branch that took me hours to do, when they should have sorted it as they were the selling agents. Would have taken them no time at all. Four hours on the phone and sending emails, hours of my life ruined because of Peter Hind and his colleagues not doing their jobs. Mr Hind threatened on the phone to "come and have a word" with me when I complained. Totally unprofessional and very inappropriate. Not unlike a playground bully, and to make matters even worse, he is the branch manager. They (Delmor) refused to help or even accept that their client, the seller, had created a great deal of work for me, which was completely unnecessary. I definitely won't be contacting them next time, or for any reason, I will go back to my previous estate agent who were much better in every way. My time is equally valuable as anyone who works for Delmor, though they obviously think differently. I sincerely hope this review is read by someone at their Head Office as it's all 100 % true. I will provide a full account, this is only a summary. Mr Lind crossed a line today, unacceptably, I will be selling and buying again in a few years and will not even consider this lot for anything.
1 September 2025
Unprompted review