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See what reviewers are saying

Rated 5 out of 5 stars

Good communication, delivered on-time, and in good condition. I don't speak Portuguese well yet, but the delivery driver spoke some English, so it was a smooth delivery. I received several emails s... See more

Company replied

Rated 4 out of 5 stars

Super one day delivery of my via verse transponder. Ordered on Monday, delivered Tuesday midday. Only improvement , to have a time window for the delivery within the day or real time tracking of... See more

Rated 5 out of 5 stars

Very good delivery, only company to follow notes when it is left on their forms. I asked for the delivery to come after 13:00 as I work mornings. The package was delivered after 13:00 as asked and in... See more

Company replied

Company details

  1. Delivery Company

Information provided by various external sources

Send parcels to anywhere in Europe for the lowest price. With Delnext you can send anything you want to where you want. Your parcels will be delivered safely and for an awesome price.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delnext was excellent

Delnext was excellent. They came up the elevator and dropped the item with me at the door. thanks.

23 January 2025
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

DELNEXT

Rated 1 out of 5 stars

no delivery!

The order has not been delivered at all.

13 January 2025
Unprompted review
Delnext logo

Reply from Delnext

Hello,

We're sorry to hear about your dissatisfaction with your experience with us.
Thank you for sharing your feedback, which will help us to evolve.
If you have any questions, please send us an email to: info@delnext.com

DELNEXT

Rated 5 out of 5 stars

5stars

5stars! fast delivery, perfect communication and the condition of the packages

17 January 2025
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

DELNEXT

Rated 5 out of 5 stars

Very good service and my courier has…

Very good service and my courier has reached me on time and it is a very good job.

3 January 2025
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable

17 December 2024
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

Rated 1 out of 5 stars

Contacts

Hi! How can I contact you? I see that you tried to deliver parcel to me, but Chat or mail are not answered. I need my Christmas tree ordered on 17th of November to be delivered before Christmas, not in January.

29 November 2024
Unprompted review
Delnext logo

Reply from Delnext

Hello,

We're sorry to hear about your dissatisfaction with your experience with us.
Thank you for sharing your feedback, which will help us to evolve.
If you have any questions, please send us an email to: info@delnext.com

Rated 5 out of 5 stars

Ultra rápida!

6 December 2024
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

Rated 5 out of 5 stars

I did not get my packge deliveried…

They delivered my package to the mailbox. It was a misunderstanding, but in the end, they delivered. I'm pretty happy.

5 December 2024
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

Rated 1 out of 5 stars

Not received order

My order is showing as delivered but i have not gotten it. Trying to contact but no one answering

29 October 2024
Unprompted review
Delnext logo

Reply from Delnext

Hello,
We're sorry to hear about your dissatisfaction with your experience with us.
Thank you for sharing your feedback, which will help us to evolve.
If you have any questions, please send us an email to: info@delnext.com
DELNEXT

Rated 5 out of 5 stars

Entrega rapida

23 October 2024
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

DELNEXT

Rated 1 out of 5 stars

No delivery! Customer service does not work.

Customer service does not work. tried to call that number multiple times.

Order not delivered because "missing recipient". My address is a company with 24h/day reception....

22 October 2024
Unprompted review
Delnext logo

Reply from Delnext

Hello, We apologise in advance for your dissatisfaction with your experience with us. Thank you for sharing your feedback, which will help us to evolve. If you have any questions, please send us an email to: info@delnext.com DELNEXT

Rated 5 out of 5 stars

Very polite

On time, Very polite and helpful

10 October 2024
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction. We work hard every day to serve you in the best possible way. See you soon! DELNEXT

Rated 5 out of 5 stars

Legal

Entrega rapida

9 October 2024
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!

DELNEXT

Rated 1 out of 5 stars

Room for Improvement

Despite receiving my parcel yesterday, there were apparently four fail attempts to deliver my package?

This did not happen? I stayed home for the previous two weeks waiting & checking updates!

Whilst I am trying to learn Spanish it’s not great! But no one tried to deliver & there’s huge room for improvement.



2 October 2024
Unprompted review
Delnext logo

Reply from Delnext

Hello,

We're sorry to hear about your dissatisfaction with your experience with us.
Thank you for sharing your feedback, which will help us to evolve.
If you have any questions, please send us an email to: info@delnext.com

DELNEXT

Rated 5 out of 5 stars

Goood thank you

Goood thank you

10 September 2024
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

Rated 5 out of 5 stars

A second delivery

As per a previous order and delivery, a prompt, reliable service from Order to Delivery. I will definitely be using again. Thankyou.

28 August 2024
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!

DELNEXT

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