Dentocare Reviews 

2,765
TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

They did their job perfectly fine. However they have some serious security flaws. Customers have to create an account to make a purchase and once you've created the account they email you with your us... See more

Company replied

Rated 1 out of 5 stars

I looked carefully for a company that isn't Amazon because I don't use them. I paid for second class postage. I got a message saying that a different company was delivering via Amazon. I think that... See more

Rated 2 out of 5 stars

Yesterday I received my first order from this store and I discovered that only 5 items out of 11 ordered items were included in the parcel. I have paid full price for my order and did not know t... See more

Rated 1 out of 5 stars

I’m a regular customer and have been happy until my last order. I left an order in my basket and the next day I received an email about “you left something in your basket “and a “complete the o... See more

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1.5

Bad

TrustScore 1.5 out of 5

3k reviews

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No recent history of asking for reviews

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1.5

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(2,765)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, prompt delivery very impressed

21 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Hi Stephanie

Thank you for your feedback.

Kind Regards
Dave

Rated 5 out of 5 stars

Easy to order

Easy to order, low prices and very prompt delivery.

19 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Dear Customer.

Thank you for the feed back.

Kind Regards
Dave

Rated 5 out of 5 stars

Dentocare made it very easy to order…

Dentocare made it very easy to order several products on their website, much easier than ordering from Amazon individually, better for the environment avoiding multiple deliveries and no significant difference, if any, in price.
Delivery as expected.

19 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Dear Mr Games

This is very encouraging to hear, thank you for the feedback.

Kind Regards
Dave

Rated 4 out of 5 stars

Highly useful

So pleased to find your highly useful flossers on line - and at a reasonable price. Your site was helpfully recommended by my dentist. As an ageing customer, I found your website awkward to navigate with all the registering involved as a first time user. But i'm sure the product well be as efficient as your delivery service.

16 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Dear Roger

We have recently updated the website so feedback on this is greatly appreciated.

You do need to register as a first time user, but now you are registered your next order will be a seamless process.

kind Regards
Dave

Rated 5 out of 5 stars

Really quick and easy to navigate…

Really quick and easy to navigate website, would definitely use again

15 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Dear Customer

Thank you for the feedback, always welcome.

Kind Regards
Dave

Rated 5 out of 5 stars

Prompt service

15 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Dear Customer

Glad to hear that our warehouse and Royal Mail are doing their jobs.

kind Regards
Dave

Rated 5 out of 5 stars

Arrived on time

Arrived on time
Products well packaged
Good website,with descriptions on every product and its uses

15 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Hi Christine.

Thank you for taking the time to give us some feedback, always appreciated.

Kind Regards
Dave

Rated 5 out of 5 stars

Dentocare to the rescue

I have been unable recently to find my preferred dental floss, Wisdom, in any local chemist shop or supermarket, consequently, I was very pleased to discover it readily available from Dentocare, and at a reasonable price. Also, delivery was extremely prompt by the standard delivery method. It is good to know I now have a reliable source for the product, plus possibly other dental supplies in the future.

14 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Hi Jeff

Thank you for your comments. Much appreciated.

Dave

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, contents complete

14 January 2020
Unprompted review
Dentocare logo

Reply from Dentocare

Dear Customer

Thank you for the feedback.

Dave

Rated 5 out of 5 stars

Good Prompt Service

Exactly as recommended by Dentist. Easy to order and delivery within 24hours - particularly impressive just prior to Christmas

30 December 2019
Unprompted review

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