They did their job perfectly fine. However they have some serious security flaws. Customers have to create an account to make a purchase and once you've created the account they email you with your us... See more
Company replied
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See what reviewers are saying
I looked carefully for a company that isn't Amazon because I don't use them. I paid for second class postage. I got a message saying that a different company was delivering via Amazon. I think that... See more
Yesterday I received my first order from this store and I discovered that only 5 items out of 11 ordered items were included in the parcel. I have paid full price for my order and did not know t... See more
I’m a regular customer and have been happy until my last order. I left an order in my basket and the next day I received an email about “you left something in your basket “and a “complete the o... See more
1.5
Bad
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Pleased with purchase
14 November 2019
Unprompted review
Order has still not arrived after8 days.
13 November 2019
Unprompted review
No sign of the items ordered 7 days ago
13 November 2019
Unprompted review
Reply from Dentocare
Dear Ivo
Thank you for your feedback on our services, we appreciate the time you have taken to let us know you have experienced an issue.
With regard to your issue I would advise we are out of stock of the sleep right guard so had to cancel your order.
An email was sent to you to inform you of this.
Once again thank you for contacting us.
Dent O Care
Slow delivery
My order was placed 04.11.2019 and I've yet to receive it. I've emailed them but yet to receive an answer
12 November 2019
Unprompted review
Reply from Dentocare
Dear Leslie
Thank you for your feedback on our services, we appreciate the time you have taken to let us know you have experienced an issue.
With regard to your issue I would advise your order was despatched on 5th November via 2nd class post.
Once again thank you for contacting us.
Regards
Dent O Care
Quick and reliable as always.
12 November 2019
Unprompted review
Really speedy despatch
7 November 2019
Unprompted review
Order was processed efficiently.
7 November 2019
Unprompted review
As usual
As usual, items despatched quickly and arrived safely. Dentocare as professional as ever.
6 November 2019
Unprompted review
to slow in sending the item out
4 November 2019
Unprompted review
Reply from Dentocare
Dear Linda
Thank you for your feedback on our services, we appreciate the time you have taken to let us know you have experienced an issue.
With regard to your issue I would advise that your order was imported through to us Sunday 27th October and despatched Tuesday 29th October.
I apologise for the 24 hour delay in despatching your order.
Once again thank you for contacting us.
Kind Regards
Dent O Care
My order was processed immediately and…
My order was processed immediately and the package arrived without and delay at home. Also I was pleased to have only one confirmation email. These days when I order online I seem to be inundated with ‘processing’ notifications. I want to order, pay and not have to think about it again until it’s absolutely necessary or arrives.
3 November 2019
Unprompted review
Order Placed, Order Received: Simples!
I placed an order. The correct items were delivered intact by Royal Mail in a timely fashion.
1 November 2019
Unprompted review
Good Service
30 October 2019
Unprompted review
all good arrived very quickly
28 October 2019
Unprompted review
I really like these dental sticks so…
I really like these dental sticks so use them twice a day.
27 October 2019
Unprompted review
Good products but delivery was…
Good products but delivery was extremely slow
I was concerned to find that the company had taken my money but received nothing so emailed to ask for an update
It took 2 days to get a response which simply said wait 10 days.. The goods finally arrived after 7 days and they products are fine but not sure if I would use again due to service issues
26 October 2019
Unprompted review
Reply from Dentocare
Dear Kath
Thank you for your feedback on our services, we appreciate the time you have taken to let us know you have experienced an issue.
With regard to your issue I would advise that your order was imported through to us Saturday 19th October and despatched Monday 21st October.
Royal Mail 2nd class standard post normally takes about 5 working days to deliver, Royal Mail have advised us to wait 10 working 10 days before reporting the missing parcel.
Once again thank you for contacting us.
Kind Regards
Dent O Care
Not yet received despite what I thought…
Not yet received despite what I thought to be expensive postage!
22 October 2019
Unprompted review
Reply from Dentocare
Dear Michael
Thank you for your feedback on our services, we appreciate the time you have taken to let us know you have experienced an issue.
With regard to your issue I would advise that your order was despatched on the 11th October.
Once again thank you for contacting us.
Regards
Dent O Care
Product competitively priced and…
Product competitively priced and arrived punctually
19 October 2019
Unprompted review
The toothbrush is really good but wish…
The toothbrush is really good but wish delivery had been a little quicker.
18 October 2019
Unprompted review
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