They did their job perfectly fine. However they have some serious security flaws. Customers have to create an account to make a purchase and once you've created the account they email you with your us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I looked carefully for a company that isn't Amazon because I don't use them. I paid for second class postage. I got a message saying that a different company was delivering via Amazon. I think that... See more
Yesterday I received my first order from this store and I discovered that only 5 items out of 11 ordered items were included in the parcel. I have paid full price for my order and did not know t... See more
I’m a regular customer and have been happy until my last order. I left an order in my basket and the next day I received an email about “you left something in your basket “and a “complete the o... See more
1.5
Bad
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very prompt service
24 August 2019
Unprompted review
Good service
Good service. Would definitely purchase through this supplier again.
23 August 2019
Unprompted review
I haven’t received my goods yet
I haven’t received my goods yet. E mailed yesterday - had no reply. So I give a bad review. I’d like my money back, or what I’ve ordered please. ASAP.
20 August 2019
Unprompted review
Reply from Dentocare
Dear carol
Thank you for your feedback on our services, we appreciate acte the time you have taken to let us know you have experienced an issue.
Our customer services replied to your email on the 21st August & a replacement was despatched to you on the 28th August.
Once again thank you for contacting us.
regards
Dent O Care Ltd
Great service
16 August 2019
Unprompted review
Vdry reasonably priced and a prompt delivery - thank you
Very reasonably priced and a very quick turn from order to delivery.
12 August 2019
Unprompted review
You has what I wanted and despatched…
You has what I wanted and despatched them securely and speedily
8 August 2019
Unprompted review
Great service.
8 August 2019
Unprompted review
The parcel arrived on time safe and…
The parcel arrived on time safe and sound
7 August 2019
Unprompted review
I find this paste horrible and it burns…
I find this paste horrible and it burns my gums and doesn't last 8 hours. I will never purchase this product again and I will be telling my dentist about it as she recommended it.
5 August 2019
Unprompted review
Reply from Dentocare
Dear Lavinia
Thank you for your feedback on our services, we appreciate the time you have taken to let us know you have experienced an issue.
With regard to your issue I would advise someone from our customer services department will be in contact with you asap.
Once again thank you for contacting us.
Kind Regards
Dent O Care Ltd
My Order.
Ordered brushes, interdental brushes & replacement heads for my electric toothbrush, delivered quickly & accurately with no fuss.
5 August 2019
Unprompted review
Efficient service and very happy with…
Efficient service and very happy with purchases Thankyou
1 August 2019
Unprompted review
excellent service
1 August 2019
Unprompted review
Fantastic range of products
Fantastic range of products, including the best right-angled interdentals anywhere.
31 July 2019
Unprompted review
My order was dealt with "Great"
29 July 2019
Unprompted review
Couldn't get Gengilgel from the shops…
Couldn't get Gengilgel from the shops in my area so went online. Quick and efficient. There was too much packaging - didn't need the polystyrene now we are all more environmentall aware.
27 July 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.