Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... See more
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Company details
- #20 of 43 best companies in Glasses store
- #22 of 48 best companies in Sunglasses shop
About Designer Glasses Boutique
Written by the company
Contact info
27 Allhallows Lane, LA9 4JH, Kendal, United Kingdom
- 08455760812
- info@designerglassesboutique.co.uk
- www.designerglassesboutique.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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My glasses have been across the ocean…
My glasses have been across the ocean twice! The first time, I inadvertently ordered progressive sunglasses instead of transitions. I love the frames, so I contacted Lucy, who told me they would change them free of charge ( other than shipping). My prescription has been slightly off, so they adjusted that. I got them back the other day, and they are great!
Excellent service for prescription Miu Miu's
I had an excellent experience ordering prescription Miu Miu sunglasses from Designer Glasses Boutique. I needed the order within a tight timeframe and DGB were helpful, courteous and efficient in ensuring I received the order well in advance. It's right to always be a bit skeptical of online glasses boutiques but I'm happy to confirm that this was a very positive experience and I would certainly use them again.
I had the pleasure of speaking with…
I had the pleasure of speaking with Lucy over the phone while ordering my new glasses frames, and I couldn't be more satisfied with the experience. She was incredibly helpful! She answered all my questions with clarity and professionalism, making the entire ordering process smooth and stress-free. Her exceptional customer service made a real difference!! Thanks
THE BEST EYEWEAR COMPANY IN THE WORLD
This eyewear and care company is truly one of the best in the world. I purchased a pair of frames and prescription lenses, but when they arrived, the prescription didn’t seem right for my eyes. They recommended that I have my eyes rechecked, which I did, and it turned out my prescription was different from the one Specsavers had given me. The company replaced my lenses at no cost, and I even ordered another pair of glasses with the new prescription. Everything fits perfectly now, and I’m impressed by the excellent value and communication throughout the process. I highly recommend this company and will definitely return in the future.
First class
First class service.
Recently ordered a pair of Oliver Peoples sunglasses, spoke with a very knowledgeable member of staff on the phone before placing the order online. Delivered in 48 hours to N. Ireland. Delighted with the service and the product and saved over £130 from full retail on OP website.
Good selection of frames
Good selection of frames. Prices are good and very impressed by the delivery. The order was fulfilled promptly and arrived very quickly. Safely packed. Would use again.
Website was easy to navigate and place order. Would like to see better sizing of frames. Size and shape is a big factor in whether a frame is suitable for your prescription and the glasses actually working for you correctly.
Excellent service I was very impressed…
Excellent service I was very impressed with the service from start to finish. I wish all online companies could provide a service like this. Thank you for an excellent customer service experience! and I love my sunglasses
Amazing from start to finish!
My first time ordering prescription glasses and DGB was fantastic from start to finished. They helped me understand the right lenses I needed and price matched too for me. Ally was very quick and helpful on live chat. My order arrived well packed and in just over a week from ordering. I will be using Designer Glasses Boutique again! :)
My second very pleasant and happy experience with Designer Glasses Boutique
I just received my second pair of glasses from DGB, and I am thrilled with my purchase once again! The staff was amazing with both Lucy and Emma go above and beyond to ensure I would be happy. The delivery was prompt, and the product has far surpassed my expectations. This time, I ordered DITA Statesman Three frames with Zeiss varifocal lenses. They arrived well-packaged, superbly crafted, and complete with all the necessary authentication documents. My first pair,Tom Ford Snowdon sunglasses in Havana with varifocals were equally impressive. I enthusiastically recommend DGB and will definitely be purchasing from them again!
Great designer eyewear…
Great range of quality designer eyewear at fantastic prices. Excellent customer service and super fast delivery. Highly recommended.
Great customer service! Thank you DGB!
My Tiffany sunglasses arrived within two days of ordering. They are just want I wanted and arrived beautifully wrapped with two year warranty and certificate of authenticity - and a heck of a lot cheaper than anywhere else I looked. I don’t hesitate in recommending Designer Glasses Boutique for quality of products and customer service. Will definitely be using them when I need new prescription glasses.
Really fast delivery and great customer…
Really fast delivery and great customer service when called. Would highly recommend,
Glasses Order
The price, frame selection, communications, shipping were all very good. The customer support was professional and am happy with the follow up on my lenses query.

Reply from Designer Glasses Boutique
Prompt delivery and well-priced frames.
Great customer service
Ordered some sunglasses at a great price. They came within 10 days as I hoped for. However for some reason they did not fit right so I sent them back. Designer Glasses Boutique refunded me immediately after receiving them, no quibbling at all. That’s the sign of a great company and one I will recommend and use again.
Best price I found on the internet
Best price I found on the internet
Arrived on time and they are undoubtedly’right’
I’m very happy with my purchase and am considering another pair.
The lady I made contact with was very…
The lady I made contact with was very helpful and kept her promise to ensure I got the frames the next day.
10/10 quality and customer support
The quality of the glasses and the customer service is top class. Prices are much more affordable compared to glasses shops that offer the same brands!
There was an issue with the original glasses I had ordered due to the supplier of the frame, but the customer support was fantastic at keeping me regularly updated and ensured my glasses arrived much sooner than I expected.
I will definitely be using Designer Glasses Boutique again!
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