Designmyhousenumber Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a fantastic company. Firstly the door numbers that I ordered are just what I was looking for, they are excellent quality, packaged well and came with all the fixings (free)!! most other places ch... See more

Company replied

Rated 5 out of 5 stars

Great company, simple to order with good visuals as to what the end product will look like. Product then replicated online imagery when it arrived. Due to not completing my house renovations for... See more

Company replied

Rated 5 out of 5 stars

Plastic Republic have been first class in their service. I recently commissioned a house name in black acrylic. The team were very supportive and guided me well throughout the process. Every emai... See more

Company replied

Rated 4 out of 5 stars

The bespoke larger size illuminated sign came out really well. It has really added to the whole front door lighting signage and is very clear from a distance for night time use. Well made and design... See more

Company replied

Company details

  1. Shop

Information provided by various external sources

Quality designer personalized contemporary house address signs and modern acrylic house number plaques. Safe LED lit illuminated house number signs. Aluminium / acrylic individual cut numbers in a range of sizes. Many options and intuitive design tool.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Fully Recommend

Great, good quality product. Good customer service, quick delivery - recommended.

6 February 2026
Unprompted review
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Reply from Designmyhousenumber

Thank You Jose, Really appreciate your review.

Rated 5 out of 5 stars

Exceptional Service

I would highly recommend this company with exceptional customer and aftersales service throughout. They have an excellent range of products, coupled with an extremely professional and accommodating team. Mari in particular really went the extra mile to help me with my order.
Will not hesitate to use them again in the future.

6 October 2022
Unprompted review
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Reply from Designmyhousenumber

Thank you Mark, it was a pleasure to do business with you :)

Rated 1 out of 5 stars

Horrendous experience

Horrendous experience, product fitted as per instructions and still faulty after two attempts, appalling, rude and hostile customer services, verging on abusive. Would not recommend at all.
Regarding the response: the product was fitted according to instructions and is not under any stress, the fault is in the adhesive used on the product which is not suitable for exposure to heat hence the damage, any business that responds to a customer by saying 'how anybody with any common sense could complain that our signs are not fit for purpose' is basically confirming how arrogant they are that they do not make mistakes and their response to this review confirms this.

5 July 2022
Unprompted review
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Reply from Designmyhousenumber

We welcome feedback of every type, including any negatives as it help us improve our business. However, in this instance, we are at an absolute loss as to how we can make any difference when we have this customer who refuses to listen to us trying to help her with her LED sign. Hell bent on blaming the sign, not the installation and was extremely rude and aggressive from the first communication. She damaged the sign at installation, we repaired it free of charge (as we do for anyone who makes a mistake) and gave her all the advice so that it wouldn’t happen again. She ignored our advice (decided she knew better) and damaged it again. We offered to repair it for a goodwill fee of £30.00 (still stands) and all we got was threats, abuse and of course bad feedback. Says much more about her than about us, sadly.

Rated 5 out of 5 stars

A custom made/designed house number…

A custom made/designed house number completed and delivered in a couple of days.

Just what I was looking for, and a great look and feel to it.

Would highly recommend.

9 June 2022
Unprompted review
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Reply from Designmyhousenumber

Thank you so much Brian, we aim to please!

Rated 5 out of 5 stars

FIRST CLASS COMPANY

Plastic Republic have been first class in their service. I recently commissioned a house name in black acrylic. The team were very supportive and guided me well throughout the process. Every email was answered, with every query. I did not have to make one telephone call as the emails were responded to so quickly. The item I received was absolutely beautiful. I have never had to commission a house name before, but should anyone ask if I know somewhere, this Company will be my first port of call for recommendations. Louise is an excellent member of staff.

7 April 2022
Unprompted review
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Reply from Designmyhousenumber

Thank you for the kind feedback Jane, we aim to please!

Rated 5 out of 5 stars

AWESOME

A big thank you to all at The Plastic Republic Team, who all helped me to "Design My House Number" sign.

I have received it all perfectly packaged and delivered well within the promised timescale.

It certainly makes a statement. And it is absolutely superb!

I'm sure it will get a few "second glances"

All the best to "The Team"

Much appreciated
J Clarke

4 June 2021
Unprompted review
Rated 5 out of 5 stars

WiFi Controller .... GREAT !

The guys at Plastic Republic were really useful in help, I needed, with the installation the original, manual, controller for my illuminated house number. At that time they promised a WiFi version which arrived recently and has been installed without problem. The WiFi controller is brilliant and 110% easier than the manual version.

6 January 2021
Unprompted review
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Reply from Designmyhousenumber

Brilliant Colin, thanks for the endorsement, we are very proud of the new WI-Fi version!

Rated 5 out of 5 stars

Firstly i would like to take the time…

Firstly i would like to take the time thank all at Plastic republic.

I placed my order after searching for quite a while for a light up sign i come across this company from the start the service was totally faultless. I was blown away with my sign i can not recommend this company highly enough for a first class customer service. The quality is fantastic aswell.
Once again thank you all.
Dean

9 December 2020
Unprompted review
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Reply from Designmyhousenumber

Pleasure to work with you on your Horizon Dean, thank you :)

Rated 5 out of 5 stars

Sleek and stylish house sign

Wanted something different as a house sign.. Found it with this company. I chose the Sorrento. It is beautiful.
Marie and Louise were outstanding in assisting me with my queries.. They even sent photos of the sign when placing my order.
My new aluminium windows will be installed next week, then I will add my new Sorrento sign.
I haven’t seen anything similar whilst researching these items.. so if you are looking for something unique... This is the company to choose..
Thank you Marie/Louis, you are both a credit to this company. We are in trying times and the moment, but made this transaction so pleasant and easy.

23 July 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you so much. You designed a really lovely version and we are always so pleased to help our customers realise their visions.

Rated 5 out of 5 stars

5 Star Company

A really fantastic service and we are so pleased with the bespoke sign quality and appearance. 5 * company which I would highly recommend.

18 June 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you Marie, your Sorrento looked really nice, glad you loved it!

Rated 5 out of 5 stars

Excellent product

Excellent product. Our house number arrived well packaged and with clear and comprehensive fixing instructions and cleaning and maintenance details. Fixing was simple with all fixings, screws, wall plugs etc included. I can highly recommend

19 May 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you Denis, so glad you liked your sign, it did look really nice :)

Rated 5 out of 5 stars

What a super firm for signs and support

What a super firm. At times like this when we are locked down it was a great pleasure to deal with a helpful and honest firm they resolved issues and kept me informed through. Use them rather than amazon. It’s worth it

12 May 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you so much Harry. It is a pleasure to help you and we thought your sign was lovely - very striking!

Rated 5 out of 5 stars

Excellent communications from Louise…

Excellent communications from Louise and items arrived much quicker than their standard quoted timescale! I would highly recommend.

8 May 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you for your kind words Patrick, we aim to please!

Rated 5 out of 5 stars

Great quality great design

Was looking at getting a number and name plate on my house
Found these guys on line they let you pick the shape, font and size of the numbers and letters making your choice unique. We received ours and couldn’t be happier
Great quality and design we couldn’t recommend highly enough
Thank you

4 May 2020
Unprompted review
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Reply from Designmyhousenumber

Hello David,

Thanks so much for your feedback. We love the designs that our customers come up with - everyone totally unique like yours :)

Rated 5 out of 5 stars

Door Number Purchase

Fantastic customer service and excellent quality product would definitely recommend.

20 April 2020
Unprompted review
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Reply from Designmyhousenumber

Thanks so much Kara, your number looks fab!

Rated 4 out of 5 stars

Adds a very smart look

The bespoke larger size illuminated sign came out really well. It has really added to the whole front door lighting signage and is very clear from a distance for night time use. Well made and designed : easy for my builder to install and a neat LED unit. Admired by many!!

6 April 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you Ruth, your Sirius did look very nice indeed :)

Rated 5 out of 5 stars

Great company

Great company, simple to order with good visuals as to what the end product will look like. Product then replicated online imagery when it arrived.

Due to not completing my house renovations for over a year since purchasing my house sign, i hadn't opened the packaging for over a year since ordering. Some small spacers were missing, a quick email to the sales team and it was sorted. A polite apology, and the fixings were in the post that evening, no questions asked.

Such good service and a great product.

27 January 2020
Unprompted review
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Reply from Designmyhousenumber

Thank you so much Stephen. Our motto is treat customers how we would like to be treated and it works! :)

Rated 5 out of 5 stars

Wonderful team and great service

Wonderful team and great service. Always been helpful and finding solutions to my sometimes demanding requests.

6 December 2019
Unprompted review
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Reply from Designmyhousenumber

Thank you, it is a pleasure to work with customers and be able to supply exactly what they want.

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. Firstly the door numbers that I ordered are just what I was looking for, they are excellent quality, packaged well and came with all the fixings (free)!! most other places charge you for the fixings!! The delivery was super quick, I emailed customer service and asked if there was anyway I could get them delivered sooner than the stated turn around time which they promptly replied and said that they would be on the next days delivery !!!! Ordered on Tuesday arrived on Thursday !!! Well done Plastic Republic 5 stars all the way.

31 October 2019
Unprompted review
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Reply from Designmyhousenumber

Thanks for the kind words Wendie - if customers need something quickly we will always do our best to accomodate their needs :)

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