Design Supply  Reviews 282

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Prompt and efficient service, great price! Small piece of stand was broken, replaced within 24 hours, will definitely use DesignSupply again for our company's printing needs

Rated 5 out of 5 stars

Thank you to Chris Fearon for providing exceptionally great customer service every time we a place an order. It's great to deal with someone who doesn't force a sale or sounds like they're readin... See more

Rated 5 out of 5 stars

I have been searching and comparing large format printer prices all over for weeks. Lucky I found Design Supply prices amazingly unmatched. I placed my order within days it was ready to be picked up f... See more

Rated 4 out of 5 stars

Good service from Design Supply. We receive all our ordered supplies in a very timely manner. The technical support is very efficient too. We have have very good help with any issues that have... See more

Company details

  1. Printer store

Information provided by various external sources

Welcome to Design Supply, the experts in Large Format Printers and Graphic Design Supplies If you're in any doubt as to the best large format printer for you, talk to us. No-one in the country is better equipped to guide you to your best large format options. Why? Because we're independent, yet also an authorised supplier of all the top brands...and to us, personal service and customer satisfaction are our priorities. Understanding your world: we constantly deal with clients with very different sets of needs. That includes: CAD and GIS : Architecture, engineering and construction; Infrastructure, utilities and telecommunications; Manufacturing, automotive and transportation; and Public Sector and Corporate. Graphic Design, Photography and Fine Art. (See the range): Graphic design, Photography, Fine art Print Service Providers : Repro-houses and copy shops, retail and education; Display, Signage, Vehicle Wrap, PoS related products. Graphic Design Supplies : Full range of Graphic design supplies for every application. We develop an ongoing relationship with our clients, and once we've pointed you to the best large format printer for you, we can help you get the most from your machine - by providing you the media and supplies you need - and by opening your eyes to the very latest ideas and possibilities in the world of large format.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service, superb plans chest

I was in contact with Chris Fearon at Design Supply and he was exceptionally helpful and patient.
The whole process of purchasing the superb plans chest was stress free and it was delivered with great care and precision.
I would strongly recommend Design Supply to all who wish to purchase first rate studio equipment.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I've been a loyal customer of Design…

I've been a loyal customer of Design Supply for more than 15 years, and they've never let me down. Their service is consistently excellent, prices are competitive, and my orders, whether paper, cartridges, or plotter supplies, always arrive on time, every time. Reliable, professional, and great value. Highly recommended!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

The company I work for uses Design…

The company I work for uses Design Supply regularly for our office supplies. They always come in good time and are of a very good quality. The team is always very helpful as well. I would recommend.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

Excellent customer service and super speedy delivery. Any problems are always resolved quickly and professionally. Worked with the guys at Design Supply for years!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

James Wilson

James is always very helpful and easy to talk to. Replies to any queries are always very prompt. Delivery of goods is very quick usually within 1 - 2 days of ordering. Good customer service is always provided.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Makes Busy Studio Life Easier

James always makes sure we’re aware when supplies are running low and checks in regularly, which is invaluable in a busy studio where these things can easily be missed.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Mis-sold a printer by this company

Mis-sold a printer by this company - was informed it was a fine art printer and it is not. The company has since tried to sell me another 'fine art printer' and told me to dispose of the first one that cost thousands of pounds. Avoid !

31 January 2025
Unprompted review
Design Supply  logo

Reply from Design Supply

You purchased the printer on 16/06/2022. That's just over 3½ years ago. You contacted us today for the first time 30/1/26 on our chat system with a few details saying your daughter purchased it from us, not you. We asked you to give us some contact information via our sales email to follow up with current contact details. That has not yet been sent so we can respond properly and investigate your allegation. All we have is your name and a postcode left on the chat system. No number or email to respond on. If you get in touch with the contact information requested we can contact you or indeed your daughter and discuss. Alistair - Director

Rated 5 out of 5 stars

I’m incredibly happy with the service I…

I’m incredibly happy with the service I received, Alistair is very knowledgable and helped me choose the correct printer for my shop, it arrived within two days and was easy to set up.
Being able to print posters for POS has encouraged new customers into my shop as I am now able to print high quality images for the window and the A board. This has improved sales. Thank you Alistair and your team.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

100% Customer Service

I would like to mention, that James Wilson (sales manager) deals with all of our supply needs, nothing is too much of a problem. Always there to help.
Thank you James.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

These guys know their stuff!

These guys just seriously know their stuff. We had a certain requirement and they gave us valuable detail on different units. The customer service was just spot on, and after sales I have to say - second to none. I have no hesitation recommending these guys to anyone looking for large format printers.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I've been using Design Supply my whole time working in the print industry and I've never been let down!

James always takes extremely good care of us and gets me anything and everything I need mostly at a next day delivery, couldn't be happier with the service!

5 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look