SCANDALOUS!!!!!!
EXTREMELY DISAPPOINTING AND
SCANDALOUS!!!!!!
order #GB1018688
Returned on the 18/10/18...Still waiting for my total refund...
I am SO shocked!!!! I had to put one star because otherwise they wouldn't have let me post my comment, but it is truly far from deserving any star at all!!!!! And they wouldn't let me post my review on their website as they know they did wrong (they stole my money, without even providing any explanation and apology...). They don't want people to know the truth! Shocking! I've never had an experience like that, I've never been this poorly treated, neglected and robbed this way!!
I ordered the product - a Moomin wallet, received a terribly poor quality item, all dusty and dirty as well!, and nothing like what it looked like on the website. Worse: after I returned the item for a refund, I had to pay to send it back, and after almost four months, still haven't received my money back. Nothing. Have I just wasted over £50 for nothing???!!!! And the company, their customer service, is highly inefficient, you cannot get them on the phone nor by contacting them by email. Not only won't I recommend purchasing anything from them, but I'm also warning anybody who'd be tempted to be fooled by this scoundrel fraudulent website!
2 March 2019
Unprompted review