Destinia Reviews 

Cancelled our hotel 3 dats before our flight and no alternative option provided
Lost my flight and car rental
Don’t trust Destinia for good price
They are scammers

Total scam DONT go for it unless you want to be disappointed

Excellent App and website, well laid out and lots of choices! We were looking specifically for a hotel, easy to filter and search with almost immediate confirmation. Great option available, dependent on spend, to pay small deposit up front then remainder later. Fabulous prices too... Happy :) *****

Complete and utter scammers.
Bought a return flight with destinia, when i arrived to the airport, i was told that no reservation was made for me, and that if i wanted to get on the plane, i’d have to buy a ticket on the spot. i was on hold and transferred between multiple destinia agents, of which one was operating from a room with a crying baby, and the other one walking through the street with cars honking in the background. it came to a point where i had nothing to do since no one was actually helping me and the gate was already closing i had no choice but to buy a ticket for 2 times the amount what i initially paid, and i never got a refund. save yourselves the time and energy and book with anyone else, i dont know how destinia can morally allow themselves to continue operating.

confirmed my room request very quick after making my request

They double charged be then said I had booked two rooms.

When I made them aware of the issue they said the rooms were non refundable even though the website messed up.

Now they're fighting the dispute with my cc company.

I buy for the first time at Destinia Portugal and do it alone, I have made a mistake and when I call the costumer service the person that pick up the phone was very helpful and friendly.
Thank you 🙏

Great experience with Destinia! Booking was easy, prices were competitive, and customer service was helpful when I had questions. Highly recommend for hassle-free travel planning!

Easy to use site. Clear and easy to see what you’ve bought. Cheapest price I could find for the hotel I wanted.

There are all gread. But one thing. I prefer cold coffes to be in all inclusive!! Ther was extra rate!

Quick and easy to follow with excellent prices

Great service

I use Destinia hotel booking service more than six years and have only positive experience. Easy and simple in handling, all instructions are easy to understand. I had one case than overbooked hotel cancelled the reservation , Destinia provided for me other hotel even better for the same price. I recommend Destinia.

Due to a medical emergency, I was no longer able to go on holiday. Diego (ext 223) was really helpful and compassionate and kept me updated along the way. Really great customer service from Diego and the rest of the team.

Good service clean pleasant staff a pool they are rare in grease amazing views close to Petra Beach

I just got home from my vacation at Ocean Riviera Paradise. When I was booking the vacation I went directly to the hotel’s website to prevent using a third party or agency. Come to find out the hotel uses Destinia as their booking.
My vacation was booked and payed for 3 people, me, my husband and our 1.5yr old. On our travel date we found out my husband could not flight into Mexico due to immigration restrictions. We were issued a credit by the airline. I made the decision to go with my son to prevent loosing all the money on the reservation. I notified the hotel and what I believed was their customer service, however it was Destinia. I kept going back and forth with them and the hotel requesting a future credit for my husband granted he would not be there, and it was only me and my son. They are denying the credit, no reason for it. They just keep saying the hotel doesn’t want to issue one. Truly disappointed as I liked the hotel and did want to come back once my husband was allowed to come into Mexico. It is very sad to realize how money hungry many of these corporations are that they cannot issue a $600 credit that will be used through them anyways. That is 3 customers lost that would’ve spent thousands. Do better.

This company have lied about opening a claim and a refund request for a hotel that they told me I could cancel for free until the 19th June 2025. Sacchum resort have had no communication from Destina.com and know nothing about this absolute mess.

Be very careful with what you purchase on here as customer support is abrubt, unsympathetic and not willing to help. We paid good money for a 3 night stay at an all inclusive and whilst following the correct links for a Seaview balcony room it took our money and gave us a land view instead. Currently speaking with credit card for a way to reverse the transaction due to trades description. Destina are telling me I clicked the wrong link despite me screenshotting the correct one we selected. Despite me begging and trying to resolve this by asking Destina to modify the booking and for me pay whatever difference is required so we get exactly what we want they are just shutting me down in the most abrubt tone. Book directly with the hotel next time.

Very easy to use website and prices better prices

Based on my experience, I believe this company engages in highly questionable practices and cannot be trusted.

An agreement was made for an annual bonus equivalent to a full month's salary, meaning that instead of receiving 12 salaries, I would receive 13.

In the annual meeting, I asked if I needed to complete the full year to receive the bonus, and the office manager, Marian, told me that I would receive my proportional share.

However, after I left, I discovered that I would not receive the bonus. In addition, I was denied three days' pay under the excuse that I requested to leave quickly.

This company lacks the minimum standards of professionalism. I do not recommend it at all.