We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... See more
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Booked a holiday through destinology and dealt with a young lady called Amelia. She couldn't have been more helpful, she was knowledgeable and efficient and a pleasure to deal with. The whole experie... See more
very professional no question to hard for them to deal with. Go above and beyond to help booking restaurants ahead of holiday and local knowledge. Can’t fault them. They call back very quickly after l... See more
Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose... See more
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Company details
- #17 of 146 best companies in Tour operator
- #7 of 43 best companies in Flights search site
- #1 of 7 best companies in Luxury hotel
About Destinology
Written by the company
An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Contact info
Hall Lane, Lostock, BL6 4BL, Bolton, United Kingdom
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
4.9
Excellent
3k reviews
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Emma O’Reilly a pleasure to deal with and highly recommended
Emma O’Reilly was extremely helpful in finding us a late holiday to Greece based on the specific brief we gave her, as it can be a real challenge finding spacious hotel accommodation for three adults. Emma suggested various options and the whole process was made easier by her cheerful disposition, eagerness to help and her detailed knowledge of the resorts and hotels under consideration. We will definitely use Emma’s services again in the future.
21 June 2026
Reply from Destinology
We are so pleased to hear that we were able to assist you in finding suitable accommodation for your holiday to Greece. It's wonderful to know that our team's detailed knowledge and cheerful disposition made the planning process enjoyable for you. We truly appreciate your kind words and look forward to helping you with your future travel plans.
Reply from Destinology
We are so happy to hear about your positive experience! We appreciate you taking the time to share your kind words.
The advisor was very knowledgeable…
The advisor was very knowledgeable about the areas I wanted to book my holiday . This helped a great deal because she had intelligence that I didn’t know about . I felt confident that I was speaking to someone who knew what she was talking about .
15 June 2026
Reply from Destinology
We are so glad to hear that our advisor's knowledge was helpful in planning your holiday. It's wonderful to know that you felt confident in their expertise. Thank you for sharing your positive experience with us!
We use Destinology for all of our…
We use Destinology for all of our holiday abroad. I know that I could do it all individually but they do have good relationships with hotels and better rates and availability. Isaac was great! They have a great choice of destinations and many holidays that are different. We always return knowing that the trip will go smoothly and all our needs are met.
13 June 2026
Reply from Destinology
We are so pleased to hear that we consistently meet your holiday needs and that your trips go smoothly. It's wonderful to know that our relationships with hotels and diverse destinations enhance your travel experiences. We truly appreciate your continued trust in us!
Great Company
Joanna Robinson has curated several trips for us and is always on hand to answer questions and give recommendations. Destinology is always our first port of call when looking for a holiday. Customer service is exemplary and when our trip to Vietnam was cancelled due to the war in the middle East they were fantastic.
19 June 2026
Reply from Destinology
We are so pleased to hear about your continued positive experiences with our team. It's wonderful to know we are your first choice for holidays and that we could assist effectively even when unexpected challenges arose. Thank you for your kind words!
Excellent customer service from Georgina
Excellent customer service from Georgina.
Very friendly and helpful.
Was recommended and didn't disappoint.
Would book again.
Well done.
18 June 2026
Reply from Destinology
We are so pleased to hear about your positive experience and that we lived up to our recommendations. We truly appreciate your kind words and look forward to welcoming you back again.
Having used Destinology many times I…
Having used Destinology many times I was happy to return. Juliet assisted me with another bespoke trip, dealing with my requests promptly and efficiently.
9 June 2026
Reply from Destinology
We're delighted to hear you had another wonderful experience with us and that your bespoke trip was handled so promptly and efficiently. We appreciate your continued loyalty!
Excellent service
Recent cruise experience booked through Destinology was excellent.
We have just booked another cruise. Caroline was an absolute pleasure to deal with. She went above and beyond to give us all the information we wanted and is very knowledgeable about the different cruise companies and other holidays.
Thoroughly recommend the company and in particular Caroline to book your holiday.
16 June 2026
Reply from Destinology
We are delighted to hear you had such an excellent cruise experience and have already booked another! It is wonderful to know our team member provided such outstanding service and was so knowledgeable. We truly appreciate your kind words and recommendation.
Reply from Destinology
We are so happy to hear that our service was swift, professional, and friendly for your travel needs!
Excellent customer service from Caroline Coe…
Excellent customer service from Caroline Coe re our new booking. Could not have done more for us.
13 June 2026
Reply from Destinology
We are so pleased to hear that our team provided such excellent service for your new booking. We appreciate your kind words!
The agent did a great job booking my…
The agent did a great job booking my visit to Las Vegas in February next year sorting Hotel & Flights and keeping me updated made feel confident in travelling so far
12 June 2026
Reply from Destinology
We are so pleased to hear that our agent provided excellent service in arranging your Las Vegas trip, including your hotel and flights. We appreciate your kind words and are glad we could make you feel confident about your upcoming travel.
Great experience
Fast response, good price and have helped to organise activities and restaurant bookings as well so lots of added service.
5 June 2026
Reply from Destinology
We are so pleased to hear that our prompt service and additional assistance with bookings enhanced your experience. Thank you for your wonderful feedback!
Fantastic customer service
Fantastic customer service. Hannah was so knowledgeable, polite and helpful.
10 June 2026
Reply from Destinology
We're so happy to hear about your positive experience with our customer service. We appreciate your kind words.
Ease of making booking and friendliness…
Ease of making booking and friendliness of travel consultant
10 June 2026
Reply from Destinology
We're so glad you found the booking process easy and our travel consultant friendly. We appreciate your kind words!
The young lady that helped us was…
The young lady that helped us was incredibly patient and answered all my many questions simply
4 June 2026
Reply from Destinology
We're so happy to hear our team member provided such patient and helpful assistance. We appreciate your kind words.
Joanne Robinson always takes great care…
Joanne Robinson always takes great care of us. We are returning customers who trust Joanne to give us the best travel advice always.
3 June 2026
Reply from Destinology
We're delighted to hear of your continued trust in our team and the excellent travel advice you consistently receive. We truly appreciate your loyalty!
Used Destinology previously and had a… fab experience
Used Destinology previously and had a very good service .
Jo looked after me as always
7 June 2026
Reply from Destinology
We are so happy to hear you had a very good experience with us! We appreciate your continued support.
Nice and quick :-)
1 June 2026
Very helpful and pleasant service
6 June 2026
Reply from Destinology
We're delighted to hear you found our service helpful and pleasant. Thank you for your kind words.
Ryan was very knowledgeable and…
Ryan was very knowledgeable and helpful.
Holiday all arranged in a very short time.
Excellent communication
6 June 2026
Reply from Destinology
We're so glad we could arrange your holiday swiftly and efficiently. We appreciate your kind words about our team's communication and knowledge!
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