DevilNight Reviews 993

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with their purchases, consistently highlighting the excellent quality and craftsmanship of the products, from clothing to accessories. People frequently praise the flattering fit and beautiful designs, noting that items often exceed expectations and look exactly as pictured. The customer service also receives high marks for being helpful, friendly, and communicative, assisting with sizing questions and delivery inquiries. Reviewers appreciate the wide variety of unique items available and often recommend the company, expressing intentions to order again due to consistent satisfaction with both product and service. However, some customers also noted issues with delivery times, with orders sometimes taking longer than expected to arrive. A few other people also felt that the product quality was poor, citing issues like faulty zips, damaged lace, or items not matching the online description. There were also instances where customers experienced problems with stock availability after placing an order or faced difficulties with refunds and communication regarding cancellations.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many reviewers praising the high-quality materials,... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting swift delivery, some... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered Red Vintage Gothic Swallow Tail Suit for Men ready for my wedding next year and I am so impressed with how it looks and feels. It is absolutely craftmenswork. the instructions for sizing on... See more

Rated 5 out of 5 stars

From the moment I took it out of the packaging, the quality was evident. ​The fit is incredibly flattering. The waist creates a beautiful, defined silhouette, and the bottom of the dress flows wonderf... See more

Rated 5 out of 5 stars

So much cool goth clothing on their site! I was first questionable about the quality till it arrived. Its very good and sturdy not feeling like it would rip easily and the details are insane on some o... See more

Rated 5 out of 5 stars

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6 The customer service was extremely helpful and friendly... See more


Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Ladies' clothes shop

Information provided by various external sources

At DevilNight find you lolita clothing,gothic clothing,punk clothing,medieval clothing and victorian clothing.All these alternative clothing are fashion design and well-made.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

993 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great packaging

I bought this as an early birthday present and it's best thing I own in my closet at the moment. The quality is immaculate and the coat itself has a nice weight to it.
Will definitely purchase more items in the near future!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Awesome!

Looking at previous reviews I was dubious about my order, but quality is awesome, was updated on delivery dates. OK, it came from China but on this occasion it wasn't a cheap copy made with flimsy material, it was fully lined, original makers packaging, and fitted perfectly.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Very cool gothic clothing

Very cool gothic clothing. I ordered a corset and the quality is beautiful, great fit and looks amazing, great for everyday gothic additions or even for Halloween

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is great and…

Customer service is great and responsive especially since Im in the USA. I ordered the black high waist Gothic skirt and let me tell you it was better than I imagined! Great material and great fit! I was worried about the sizing but I’m glad everything was fine in the end!

11 October 2024
Unprompted review
Rated 2 out of 5 stars

Not the best quality, poor preparation time

Bought a bolero/shrug from DarkinLove. Paid £10 for regular shipping (said 3-5 days) and another £10 for expedited (said 3-4 days). Placed order on September 30th. Shipped on October 9th. I asked between the days why the preparation time took LONGER than shipping (which is only 2-3 days through FedEx) and they said "Since it is busy season now, there might be a little delay in the order". Size was ordered small and delivered small but still fit loose. Does not look like the photo. Paid extra £15 when FedEx arrived. Don't know why. 😂

Won't be ordering again.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous quality and great customer service

I ordered a gothic dress for my wedding party and needed custom sizing. I accidentally measured wrong and customer service reached out to confirm because the sizes seemed off, and I was able to luckily fix my sizing. I was also very worried the dress wouldn’t arrive in time for the party, and they worked hard to ensure I got it in time. It shipped very fast and it was absolutely gorgeous and fit perfectly. Everybody was so enthralled by the dress and it was beautiful and of great quality. Would highly recommend.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company - Avoid!!

Still trying to get my money back 2 months after placing an order.
I was told the item I ordered was out of stock, and to pick a different size.

Well, when I tried to do that they were out if every item I suggested.
I requested a refund, they wanted to give store credit.
Eventually they agreed to refund me but this has not happened.

I have had to raise a PayPal dispute, which DevilNight are ignoring.

Their stock is from Taobao, (think Chinese eBay) that sells quite cheap items, but they double the price and put them on DevilNight.

I wish I had never ordered from them. I have also learned of other people who had to fight to get money back from DevilNight and were unable to return items.

Edit: There are also lots of fake 5 star reviews here! I will be flagging them.
The real reviews all are 1 star and have helpful votes.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Would definetly recomend!

I bought a dress and a 3-piece suit for our wedding, and everything came quickly and intact. We are very pleased with the quality and appearance of the clothes. At first, we had some problems because the dress wasn't in stock in the size I wanted, but customer service wrote me an email the next day with the option of waiting 1-2 weeks until the dress was back in stock or choosing another dress. As I waited for the dress to be back in stock in my size, they sent the suit, and a week later, the dress.

TL;DR
Delivery was quick, with tracking every step of the way (suit in 6 days and dress in 8).
Quality and appearance are very good.
Customer support is quick, very friendly, and competent.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Quick shipping, quality stuff!!

My package was shipped quick.
The pants I bought was exactly as I hoped it would be.
It is a Punkrave item which I already own a couple of so I knew the fit would be great.
Good tracking, employes reply fast.
Good experience! Most likely to buy there again.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company! I ordered my wedding dress. I wasn’t expecting it to come so quickly. It’s gorgeous. Customer service is wonderful and they truly care about their customers. I will absolutely be ordering from them again!

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Well Tailored, Designed With Care!

As a very fashion-selective individual, quality is the most important aspect for the clothes and accessories I wear. I was very impressed with the products from DevilNight! The quality of the clothing is excellent, and everything I recieved was well tailored and designed with care, with the material and overall fit meeting the expectations per the photos shown on their website. The accessories I ordered were good quality for the price, as well. I do think some improvement could be made in the strength of some of the chains, and perhaps larger lobster clasps, such as on the ankle bracelets and chokers. However, the chain on the necklace I ordered is strong, and the lobster clasp is larger and much easier to use. Other than that, the appearance of all of the accessories also match the photo representation, and look beautiful when worn! Additionally, the products arrived much faster than I anticipated. I will definitely be buying again as a regular customer for my fashion needs.

3 August 2024
Unprompted review

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