Everyone I spoke to at Dezrez was courteous and helpful. My solicitor, Sara, worked very hard throughout a protracted moving process. I was kept fully informed at all times, and she was caring and su... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
DezrezLegal provides a seamless and efficient conveyancing experience, putting people at the centre of every transaction. Whether you're buying, selling, remortgaging or transferring equity, our expert team is dedicated to making the process as smooth and stress-free as possible, offering more certainty and less hassle. We understand that moving house can be one the most stressful times in your life and conveyancing can be complex, which is why we leverage cutting-edge technology and streamlined processes to minimise delays and get you to completion faster. Our tight integration with the Dezrez state agent CRM offers a unique advantage, allowing for a smoother exchange of information and reducing the need for you to repeat details. Whether your estate agent uses Dezrez CRM or not, our focus on technology and customer service means you have a better experience. We pride ourselves on clear communication, proactive updates and personalised service, ensuring you're kept informed every step of the way. Our commitment to exceptional customer service has been recognised with awards, including being named Customer Service Champions at the British Conveyancing Awards in both 2022 and 2024, and being shortlisted again for 2025. Choose DezrezLegal for a faster, more efficient and less stressful conveyancing experience – one that prioritises your needs and delivers more certainty, less hassle, with people at the centre.
Ethos Building, Kings Road, Swansea Waterfront, Swansea, SA1 8AS, Swansea, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service provided by Dezrezlegal. No jargon just clear instructions and Information throughout . Rachael Clarke was great . Couldn’t ask for more .
Thank you to the hard working team much appreciated
Shani, Cerys and team gave us a very positive experience when buying and selling our homes. Would recommend the team at Dezrezlegal for all conveyancing needs
Dezrezlegal provided us with the utmost pleasurable experience whilst moving. A fantastic company that I would always return to in the future. Adnan was absolutely incredible, we had no issues at all. Everything was so easy and stress free.
Laura and the team at Dezrezlegal have been brilliant throughout a rather long home buying/selling process. The solicitors on our sellers side have been challenging to say the least but Laura has kept us up to date throughout, chased the other solicitors, moved things along as quickly as possible and given helpful advice. She has been friendly and easy to communicate with. I would recommend Dezrezlegal to anyone looking for conveyancers.
The Dez Rez representative Adnan Alihodzic was superb in difficult circumstances.
Very pleased with the professional way our conveyancing was handled. I liked the portal which was a good way to stay in touch. My only criticism is that a telephone call can take a long time and a return call is slow, otherwise I’d recommend the company
Excellent service, we were kept fully informed at every stage of the sale, and Samantha was always available promptly to respond to any questions or concerns. A professional team, and pleasant and human with it too, I’d highly recommend.
I recently sold my late sister's property and Dezrezlegal provided the conveyancing service. It was an excellent experience from start to finish. I was allocated to Rachel Clark and both Rachel and her team were professional, friendly and approachable. The communications and information provided were very good and the online portal made it easy to track progress and upload documents etc. Although it was a straightforward sale, there were considerable delays caused by other parties lack of or inadequate responses and the team were tenacious and determined when progressing matters. I would thoroughly recommend Dezrezlegal for the efficient and effective service they provide. They made an experience that was complex and sometime quite emotional for me much more bearable.
Rachel and the rest of the team at Dezrez Legal have made our experience nothing short of amazing. We’ve had a difficult time with three properties falling through due to seller complications, but Dezrez were there for us every step of the way. In the last month we’ve gone from sale to exchange without a hiccup, a true testament to how quickly they can work when a seller has all needed documents in order. I would highly recommend their services if you’re looking at moving!
I wholeheartedly recommend DezrezLegal for anyone seeking expert support with their home-moving journey.
The team was consistently available to address any questions or concerns, whether by phone or email. The online portal proved to be an excellent resource for staying informed throughout the process.
We were assigned Samantha as our caseworker and she, along with her team, provided outstanding service. Their commitment went above and beyond our expectations.
They have kept us informed of what was happening and any problems we had they dealt with straight away.
I couldn’t fault Dezrezlegal throughout the process of buying my house. They were clear and helpful throughout and fast! I would not hesitate to use them again in the future, the Hoowla software for tracking the process was great
The team were always on hand to answer any questions or queries I had either by telephone or email. The online portal gave me clarity as to the progress of both the selling and buying stages.
I was allocated Victoria Evans as my case handler whereby she and her team were nothing short of exceptional.
Kudos to Victoria and her team who, quite simply, went above and beyond.
I highly recommend DezRez Legal for your legal home moving needs.
It's always stressful selling a property and having a good Conveyancer is important . Communication for me is the most important thing and I must say the portal was very helpful and whenever I needed something or vica verca it would happen very quickly, no chasing or waiting.
Thanks for your support with the sale.
Excellent service, always responsive, easy to deal with and provided sound advice every step of the way.
Excellent service thought out the sale of my parents house , totally stress free , excellent communication to any calls or emails , would definitely use again and fully recommend
David Tyacke
Manchester
Brilliant service
I highly recommend Dezrezlegal, my house purchase and sale has been stress free, I exchanged in 2 months and 2 weeks.
The online Portal keeps you up to date with progress of sale and purchase, any queries are answered same day by great staff, Kate Packer was great and all other members very helpful, if a staff member was off, another one stepped in, they work very hard and late to get all queries and documents dealt with in quick time .
I already recommend to my friend to use them when she moves house
Extremely unhappy with the service they have provided! Back in 2021 I was removed off a land Title registry after a a transfer of equity, signed the papers etc and it was done. It has now comff ref to my attention that I’m still on the land registry as a joint owner and now I’m unable to complete a purchase of a shared ownership property. Currently renting and have been served with an eviction notice so hand tk find somewhere to live asap as my landlord will take me to court. I can’t afford to rent anywhere and shared ownership was the most affordable. I have contacted the solicitor several times by phone and email expressing my dissatisfaction and had one initial email to say they had made an error and will sort it and it’s not been 10 weeks and they won’t respond to my emails of texts and I’m on the verge of being homeless!

Reply from DezrezLegal
I would highly recommend Dezrez Legal. From the beginning of our house moving journey, our solicitor - Victoria - was fantastic. Victoria demonstrated excellent communication, was personable and empathetic. The emails were always professional and informative and were done in a kind and respectful tone. Communication over the phone was the same. I’d absolutely use their services again. House move had proved stressful in places but I have to admit it was through the hard work of our solicitor that everything was much calmer and more efficient.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.