Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... See more
Company replied
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Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... See more
Company replied
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... See more
Company replied
Staff were very welcoming. Very helpful sales assistant who was very thorough and covered everything we needed to know about our purchase of a new sofa. Could not fault the service we received.
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Bedford Road, AB24 3LH, Aberdeen, United Kingdom
- 0333 999 9809
4.9
Excellent
5k reviews
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The staff are very polite
The staff are very polite, great service was given when we were looking to purchase a sofa which we then purchased.
6 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Satisfied customer! Amazing products and staff!
The staff were so lovely and very helpful. They made sure I had all the information and explained everything before they put the order through! I would highly recommend going here if you’re looking for a high quality product or even just to have a look as they will find something right for you! :)
6 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The sales assistant was extremely…
The sales assistant was extremely knowledgeable, helpful and patient. The whole process of purchasing our sofa was easy from start to finish.
5 July 2026
Reply from DFS Furniture - Aberdeen
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Professional and courteous staff and…
Professional and courteous staff and quality product
28 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The sale assistant was very helpful…
The sale assistant was very helpful and knowledgeable.
5 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The Staff was amazing every step of the…
The Staff was amazing every step of the way vary helpful with all the many questions we had
5 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great service and John explained…
Great service and John explained everything in detail for me to help me make the best decision for myself today and I am delighted with my sofa.
5 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Met at the door by a knowledgeable…
Met at the door by a knowledgeable salesperson, Ashley. She was able to listen to my budgetary constraints and desires and helped find something that met both in a timely fashion.
4 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello Anne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello Dave,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable
Very helpful and knowledgeable
very pleasant lady. thank you!
3 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service was top-notch
The customer service was top-notch. I had a great experience placing my order. The entire process was smooth and professional, and I look forward to ordering from you again.
2 July 2026
Reply from DFS Furniture - Aberdeen
Hello Abiodun,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good customer service
Good customer service without being pushy. Was welcomed on entry to store & was given information on where to find the sofas we were looking for then left to browse. Simon was very helpful & answered all our questions.
2 July 2026
Reply from DFS Furniture - Aberdeen
Hello Doreen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
very kind young man assisted with the…
very kind young man assisted with the sale. vert helpful and informative
2 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
John the salesman
John, your salesman , was very good, friendly , just a nice lad , left us to look at what we were after but always there to help !!!
1 July 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Amazing customer service from John
John was very helpful in finding the perfect sofa that fit our requirements while also showing a lot of patience since I was with my little girl and got pulled away a lot. Thank you 🙏
30 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer experience was great from the…
Customer experience was great from the moment we stepped through the door. Great assistance choosing and very useful advices were given!
30 June 2026
Reply from DFS Furniture - Aberdeen
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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