We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
Company replied
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See what reviewers are saying
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... See more
Company replied
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... See more
Company replied
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... See more
Company replied
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, United Kingdom
- 0333 999 9740
4.9
Excellent
4k reviews
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Excellent and the staff knew what they…
Excellent and the staff knew what they were doing
1 June 2026
Reply from DFS Furniture - Ayr
Hello Renzo,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff was so friendly and most helpful
Staff was so friendly and most helpful, the guy who served my 86yr old mum had all the patience as she wasn't sure what to do,he gave us as much time as we needed without any pressure, he even offered tea or coffee which was so kind of him. The guy knew the answer to any questions we asked .This is the 3rd suite my mum has bought from DFS,so the store is doing something right.
31 May 2026
Reply from DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Anthony was very knowledgeable and…
Anthony was very knowledgeable and helpful. He made the experience very pleasant. I think he is a superstar!
30 May 2026
Reply from DFS Furniture - Ayr
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Marty was an excellent salesman and his…
Marty was an excellent salesman and his knowledge of the suite I was interested in he handled every thing we said very well
30 May 2026
Reply from DFS Furniture - Ayr
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Marty.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Amanda was brilliant to deal with provided great customer service and was very pleasant and professional to deal with I would recommend going to this shop to anyone
30 May 2026
Reply from DFS Furniture - Ayr
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service and good…
Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
29 May 2026
Reply from DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Marti met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The Salesman was first class explained…
The Salesman was first class explained everything thoroughly delighted with Suite wonderful experience thanks
29 May 2026
Reply from DFS Furniture - Ayr
Hello Maureen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
the people that we were dealing with…they were lovely6 and so helpfull 10 out of 10
the people that we were dealing with were so helpful nothing was of any bother every hting was explaind in detail
29 May 2026
Reply from DFS Furniture - Ayr
Hello Margaret,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Was in shop last week
Was in shop last week. Went back today to see the lady. Very helpful
26 May 2026
Reply from DFS Furniture - Ayr
Hello Linda,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Anthony was very helpfull
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries.
Great staff.
25 May 2026
Reply from DFS Furniture - Ayr
Hello Paul,
We are really grateful for your kind words and for sharing your experience in our store with Anthony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Great Customer Experience
Rebecca took time to understand what we were looking for and provided us space to make a decision without any pressure.
Great customer experience.
24 May 2026
Reply from DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very informed and helpful service
Great to be assisted (and promptly) by friendly, knowledgeable and efficient staff who took the time to listen to our needs and to make very helpful suggestions.
Tom,
Galston.
24 May 2026
Reply from DFS Furniture - Ayr
Hello Tom,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello Leanne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service was good
The customer service was good, very helpful and the staff were great.
23 May 2026
Reply from DFS Furniture - Ayr
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excelent experience
The sales rep was very curtious and welcoming would recomend him to all my friends.
22 May 2026
Reply from DFS Furniture - Ayr
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
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