Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... See more
Company replied
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See what reviewers are saying
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... See more
Company replied
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... See more
Company replied
We went to your Banbury store and were served by Paul. He was extremely helpful, informative and answered all our questions. We were looking for a small corner sofa which he helped us find. Paul's... See more
Company replied
Company details
- #13 of 397 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Lockheed Close, OX16 1LX, Banbury, United Kingdom
- 0333 999 9752
4.9
Excellent
3k reviews
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I RECOMMEND
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my visit enjoyable. I really appreciate his help and would recommend the shop to others.
26 August 2026
Reply from DFS Furniture - Banbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Paul met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service experienced
Excellent customer service from Blake. Bespoke approach, listened, gave helpful information to support our searching and absolutely no pressure was experienced.
26 August 2026
Reply from DFS Furniture - Banbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Blake.
Kind Regards,
Jordan
DFS Customer Support
Ideal sofa shopping trip
Paul was extremely helpful and enabled us to make an informed decision about our sofa.
26 August 2026
Reply from DFS Furniture - Banbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good help in answering questions
We visited the store twice and the staff was very helpful in addressing our questions.
22 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Cheryl was great
Cheryl was great, she came to help us really quickly so didn’t have to wait long, she was friendly and informative, told us all we needed to know and gave us opportunity to ask our questions, overall a great experience I give her 10 out of 10!
23 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Cheryl was great in assisting us order…
Cheryl was great in assisting us order our sofa and sort out the payment terms. Great price for a great sofa, looking forward to receiving it!
23 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were advised of the full process and…
We were advised of the full process and all options available
16 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We went to purchase our mattress
We went to purchase our mattress at the Banbury store and Blake approached us to offer help and advice, as we were unaware the store did not have the items on display, so we're a little unsure on what to purchase, However, after spending some time with Blake and listening to his advice and knowledge we left very happy and cannot wait to receive our new mattress. Thankyou for taking the time to help us Blake,
23 August 2026
Reply from DFS Furniture - Banbury
Hello Sarah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service, very friendly and helpful staff.
23 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Banbury store
Banbury store - Emma was excellent was a pleasure speaking and ordering with her very attentive and knowledgeable
22 August 2026
Reply from DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Women which sold me sofa was briliant.
22 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly, knowledgeable staff
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas.
We returned home to re measure our space & returned later & spoke to Blake this time who was so patient & helpful with us & very knowledgeable talking us through everything. We purchased the 2 sofas & left the store happy & it was a pleasure to deal with Blake.
21 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
ETAHN WAS EXCELLENT
17 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Emma the sales assistant was very…
Emma the sales assistant was very helpful, she talked us through the various options, colours, and extra after care products. Making the whole experience easy and enjoyable
17 August 2026
Reply from DFS Furniture - Banbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpfull
15 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service
16 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great service…
Great service wasn’t bothered while choosing once ready were treated well with very knowledgeable Blake
16 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for sharing your positive review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, obviously knew his products well. He was very well mannered, he let us take our time in choosing exactly what we wanted. We could not fault his service.
16 August 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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