We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more
Company replied
Location
Switch locationHindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB
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See what reviewers are saying
The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... See more
Company replied
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more
Company replied
Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!
Company replied
Company details
- #12 of 395 best companies in Home Furniture Shop
- #2 of 57 best companies in Furniture Accessories
- #10 of 240 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom
- 0333 999 9537
5.0
Excellent
2k reviews
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Warm welcome in Store
Warm welcome in Store; totally professional lady, Karen. Every aspect of choice of sofa was explained, without being pushy. My questions were answered patiently, without hesitation. Could not have done more to make me choose the right sofa for me.
11 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very good customer service
Welcoming staff let you browse the store but are available to answer questions when required. Callum answered all our questions his customer service was excellent and we are really happy with purchase
10 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and great service
Very friendly and great service. Extremely helpful in finding us exactly what we needed.
7 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great customer service from Karen.
7 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Sam,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Our visit today at dfs in barrow was…
Our visit today at dfs in barrow was lovely and relaxing, staff were fantastic .had a slow walk around with nobody following us .the staff were there if we needed help which was brilliant. We came out with our choice of furniture and were very happy .full points for customer service.s.howlett
5 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We would definitely recommend DFS. The customer service we received was…
The customer service we received was second to none! Stuart the sales representative was friendly and very knowledgeable, he made us feel comfortable and confident that our purchases were just right for our needs. The whole sales process was smooth and easy, he explained everything thoroughly! We will definitely use DFS again.
2 June 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Barbara,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Stuart was polite and very helpful…
Stuart was polite and very helpful through the experience, giving advice and explaining it x thank you I am looking forward to my sofa coming
31 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Callum explained everything clearly
Callum explained everything clearly, got good deal on new sofa & chairs. Very helpful.
28 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Deila,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Both the sales personnel in Barrow and…
Both the sales personnel in Barrow and Manchester were great. Matt from Barrow and Ish from Manchester. Their help was really appreciated
20 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Experience 10 /10
I had a very informative, professional & relaxed experience choosing my French connection furniture today. It was a pleasure to be helped by Mathew in your Barrow store. Thankyou for being patient & the coffee!
27 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Deborah,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello Mr & Mrs Jackson,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very helpfull
19 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Dawn,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello William,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
No pressure from sales personnel
No pressure from sales personnel, nice and relaxed process.
22 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Really helpful and knowledgeable about…
Really helpful and knowledgeable about each product, took the time to explain things clearly and thoroughly. Friendly and approachable, despite us coming in just before closing time.
21 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great service and knowledge
Great service and knowledge from the sales assistant Matthew. He explained everything so we understood and was patient with any questions. Great to see a peer review of the order by another member of staff who checked we were getting what we wanted.
21 May 2026
Reply from DFS Furniture - Barrow-in-Furness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Karen was fantastic
Karen was fantastic, friendly and knowledgeable, I didn't feel pressured or harassed, a great experience all together.
19 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Good morning Louise,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
We had an excellent experience we were…
We had an excellent experience we were very well looked after Ryan did a great job
19 May 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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