DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... See more
Location
Switch locationEaslea Road, Moreton Hall Estate, IP32 7BY Bury Saint Edmunds, GB
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Knowledgeable friendly team members. The overall feel and cleanliness of the showroom was very good. I was made to feel my presence was welcome and my custom was genuinely appreciated which is uncommo... See more
Company replied
The staff and their customer service was amazing! They were very helpful making us feel good about taking our time to make a decision with no pressure. They offered us drinks and were great about answ... See more
Company replied
We was left to browse and not followed around , then when we wished to order offered to see colour on a sofa to make sure we liked ,double checked measurements and lovely cofffee but no hard sell whic... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, United Kingdom
- 0333 999 9749
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DFS in Bury St Edmunds has been by far…
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when needed. Can't recommend enough,nice to have sales people without the usual nonsense.
May use AI-assist with repliesRead more
Lovely young lady
Lovely young lady, very knowledgeable on the products and extras like sofa care.

Reply from DFS Furniture - Bury St Edmunds
Both staff members were excellent and…
Both staff members were excellent and very helpful

Reply from DFS Furniture - Bury St Edmunds
I came in with 20 mins to purchase a…
I came in with 20 mins to purchase a sofa, mission accomplished thanks to the great staff! Attentive and efficient with a smile!

Reply from DFS Furniture - Bury St Edmunds
Knowledgeable friendly team members
Knowledgeable friendly team members. The overall feel and cleanliness of the showroom was very good. I was made to feel my presence was welcome and my custom was genuinely appreciated which is uncommon in large multi-site businesses. Connor was very customer focused but not intrusive during my browsing of the store, and explained all aspects of both the products and services I purchased.

Reply from DFS Furniture - Bury St Edmunds
Friendly staff and brilliant service
Friendly staff and brilliant service

Reply from DFS Furniture - Bury St Edmunds
DFS at its best
We was left to browse and not followed around , then when we wished to order offered to see colour on a sofa to make sure we liked ,double checked measurements and lovely cofffee but no hard sell which we love personally

Reply from DFS Furniture - Bury St Edmunds
Staff member was very helpful
Staff member was very helpful, friendly and professional

Reply from DFS Furniture - Bury St Edmunds
Excellent and helpful service from…
Excellent and helpful service from Imogen.
Would highly recommend.

Reply from DFS Furniture - Bury St Edmunds
DFS Bury st. Edmunds
Matt at DFS Bury St. Edmunds sat down with us, after we had chosen the three piece suite we wanted, He offered us a drink, went through every detail on our chosen furniture, right down to leather care. Outstanding customer service all round. A+++++

Reply from DFS Furniture - Bury St Edmunds
Amazing staff, with great service.
The staff and their customer service was amazing! They were very helpful making us feel good about taking our time to make a decision with no pressure. They offered us drinks and were great about answering even the smallest questions.

Reply from DFS Furniture - Bury St Edmunds
Jenny was the salesperson’s n we dealt…
Jenny was the salesperson’s n we dealt with, she was excellent, great knowledge, very friendly, made he whole buying experience enjoyable😃👍

Reply from DFS Furniture - Bury St Edmunds
Great customer service
Our experience at the Bury St Edmunds store was easy, quick and we received great customer service from Connor!

Reply from DFS Furniture - Bury St Edmunds

Reply from DFS Furniture - Bury St Edmunds

Reply from DFS Furniture - Bury St Edmunds
Very helpful staff
The salesperson who served us was really helpful, looked for things that she didn’t know the answer to and advised on the differences between cherish leather and natural leather

Reply from DFS Furniture - Bury St Edmunds
Amazing store in Bury St Edmunds and…
Amazing store in Bury St Edmunds and Jenny made it so special for us and her manager. Fab service and store. Looking forward to getting our sofa xx

Reply from DFS Furniture - Bury St Edmunds
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