Viewed sofas online (lots of colour options) then visited the shop to see the sofa I was interested in. Lana gave me all the information I needed and allowed me plenty of time and assistance to help w... See more
Location
Switch locationGlenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18 Dublin, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a fantastic experience shopping for furniture here! The showroom has a great selection, and what really stood out was the incredible customer service. Isabel was assisting me, and she was absolu... See more
Company replied
Sinead was absolutely fantastic to deal with. She was friendly, patient, and incredibly helpful throughout the whole process of choosing my new couch. She took the time to understand what i was lookin... See more
Company replied
Went to look for a sofa. Got a lot of choices but we need the one that fits on our living room. Had an eye on one set and we asked assistance to Isabelle. We asked and she answer all of our questions... See more
Company replied
Company details
- #16 of 397 best companies in Home Furniture Shop
- #2 of 54 best companies in Furniture Accessories
- #12 of 234 best companies in Homewares Shop
- #5 of 112 best companies in Living room shop
- #6 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18, Dublin, Ireland
- (01) 294 6484
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great colour/customisation options
Viewed sofas online (lots of colour options) then visited the shop to see the sofa I was interested in. Lana gave me all the information I needed and allowed me plenty of time and assistance to help with my decision. Thanks
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Lovely customer service James was…
Lovely customer service James was really good and explained the products in details
15 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Customer service is excellent
Customer service is excellent! Ann was extremely patient and helpful with us choosing a sofa, I would highly recommend a visit to the carrickmines store, the store is very well laid out and bright
15 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
great prices & really friendly and…
great prices & really friendly and helpful staff especially Isabelle!
14 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Carrickmines Dublin
Hello Maurice,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
the seller was an amazing lady
the seller was an amazing lady; she helped us both time in our visits and she was a pleasant to talk to you and very helpful
30 May 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Detailed & Friendly I had a fantastic experience shopping…
I had a fantastic experience shopping for furniture here! The showroom has a great selection, and what really stood out was the incredible customer service. Isabel was assisting me, and she was absolutely brilliant. She was knowledgeable, patient, and helped me find exactly what I needed without any pressure. Highly recommend this place, especially if you get the chance to work with her!
12 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Gorgeous sofa
My sofa is beautiful so far so good no issues im delighted with it staff so friendly helpful i do recommend shopping here
20 March 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Was in the carrickmines store day
Was in the carrickmines store day! James looked after us & extremely well & found us the perfect sofa for our new home!
James was very professional & helpful and answered all our questions.
12 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Helpful service
Our salesperson was helpful at the shop, and later when we made our order by phone.
11 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Sofa Shopping
Went to look for a sofa. Got a lot of choices but we need the one that fits on our living room. Had an eye on one set and we asked assistance to Isabelle. We asked and she answer all of our questions professionally. She explains all the things we need to know about the sofa and the options on payment. A great experience shopping in DFS Carrickmines and we end up buying the sofa we had an eye on.
11 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience, really helpful and respectful sales assistants. Would recommend!
4 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great service everything explained well…
Great service everything explained well and to the point great experience
9 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello Laura,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I have had the most positive experience…
I have had the most positive experience at the Carrickmines store. Both Sinead and Lana went above and beyond to help me choose some sofas for my new apartment. Today Sinead sat with me and answered all my questions, and help me with my final choice.
8 July 2026
Reply from DFS Furniture - Carrickmines Dublin
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sinead and Lana.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Carrickmines Dublin
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I was looking for a corner sofa for my…
I was looking for a corner sofa for my apartment i was met by a lovely lady sinead she was amazing she helped me pick out the right corner sofa for my apartment she listen to my question and helped me in evey way. She is the best person I have dealt with her customer service was out standing to have her work for yous are bless we need more like her in every field. I would give her more than 5 stars. She is the most professional person I have ever met.
1 July 2026
Unprompted review
Reply from DFS Furniture - Carrickmines Dublin
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sinead was brilliant
Sinead was brilliant. Thank you. So friendly and professional. Made buying a settee really simple and easy
30 June 2026
Reply from DFS Furniture - Carrickmines Dublin
Hello Mhairi,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.