Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... See more
Company replied
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See what reviewers are saying
I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
Company replied
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... See more
Company replied
The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 239 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mansfield Road, Meteor Centre, DE21 4SY, Derby, United Kingdom
- 0333 999 9818
4.9
Excellent
4k reviews
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What a lovely experience
What a lovely experience. Tanib ( I am sorry if that not how you name is pronounced)
Very pleasant lady. And made the experience very fun and easy.
31 May 2026
Reply from DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Derby
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Derby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were greeted with a lovely young man…
We were greeted with a lovely young man called Dominic.. So Very helpful in every way..
29 April 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Was made to feel welcome was not pushy…
Was made to feel welcome was not pushy and explained everything well gave me space to look around and make my decision on my own. When it came to making my order everything was extremely easy and explained well.
28 May 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was looked after splendidly
Was looked after splendidly, was a kind person who brews a nice chocolate and coffee lol.
Was very knowledgeable and thorough.
Was a pleasure buying a corner suite.
28 May 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Incredibly helpful staff
While I already knew the sofa I wanted, Courtney at the Derby Meteor store was a massive help with my purchase. He took the time to run through the best layout possible and answered all my questions prior to purchase. Massive thanks.
26 May 2026
Reply from DFS Furniture - Derby
Hello Scott,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Nicola was a really friendly
Nicola was a really friendly , knowledgeable and efficient sales assistant that helped make the sale a fun experiance
25 May 2026
Reply from DFS Furniture - Derby
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
My experience as normal with Sunny at…
My experience as normal with Sunny at Derby Meteor centre DFS amazing. I have been coming here for about 20 years now and have I had Sunny do my order or the manager Michael and have always had a professional experience with either of them and will not go anywhere else to order my Furniture. Thank you both as always 10/10.
23 May 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great selection of Sofas
Great selection of Sofas, the lady that dealt with us was very informative, helpful and understood our needs with no pressure, showed us so many different options of colours, style and material. Took us 3 trips but have finally decided to go for 2 x 3 seater Sofas
21 May 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sales lady Amie was very helpfull…
Sales lady Amie was very helpfull without being pushy.
She understood our requirements and gave good advice.
19 May 2026
Reply from DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS are the best
DFS are the best. Their furniture is of the highest quality and are very durable. It looks great in our home.
18 January 2026
Reply from DFS Furniture - Derby
Good morning Paul,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Wayne was very knowledgeable
Wayne was very knowledgeable, succinct and helpful. The whole process was seamless. Thank you so much!
19 May 2026
Reply from DFS Furniture - Derby
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Absolutely brilliant
18 April 2026
Reply from DFS Furniture - Derby
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Derby
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff will ask if you need help and if…
Staff will ask if you need help and if you don't they leave you to browse at leisure . They are very pleasant and easy to talk to and make you feel comfortable would recommend to others .
17 May 2026
Reply from DFS Furniture - Derby
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
I always enjoy coming to Dfs for good…
I always enjoy coming to Dfs for good quality sofas. The staff was friendly and informative. Great value.
16 May 2026
Reply from DFS Furniture - Derby
Good morning Jean,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The gentleman that dealt with me was…
The gentleman that dealt with me was very friendly and very helpful. He explained every thing in great detail and to what I was entitled to
15 May 2026
Reply from DFS Furniture - Derby
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic
We had a fantastic experience at DFS thanks to Anne Marie. She was incredibly friendly, professional and patient throughout the entire process. She took the time to understand exactly what we were looking for and offered helpful advice.
Anne Marie went above and beyond to make sure everything was perfect, and her excellent customer service truly stood out. She is a credit to DFS, I would highly recommend asking for her if you visit the store.
13 May 2026
Reply from DFS Furniture - Derby
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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