THE SALES GUY WAS AMAZING , VERY KNOWLEDGEABLE AND HELPFUL WITH A GOOD MANNER WHEN CHOOSING MY CORNER SUITE. HIS NAME IS GARRY AND WORKS IN YOUR LONDONDERRY STORE. THE FINANCE GUY WAS SMART AND O... See more
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Connor was more than helpful in my experience i felt at ease and able to voice any concerns i had in which he answered professionally he was very hepful Service was perfect Staff easy to talk to a... See more
Company replied
Had a fantastic experience in the Crescent Link DFS Derry store today thanks to Stevie. He was incredibly helpful and took the time to explain all of our available options so clearly, making the who... See more
Company replied
We looked online to source the kind of thing we wanted and then visited the Crescent Link store where we were helped by Aaron. He was really helpful, answered all our questions and really helped cemen... See more
Company replied
Company details
- #14 of 401 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #11 of 235 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 91 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, United Kingdom
- 0333 999 9838
4.9
Excellent
3k reviews
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GREAT EXPERIENCE AT D F S
THE SALES GUY WAS AMAZING , VERY KNOWLEDGEABLE AND HELPFUL WITH A GOOD MANNER WHEN CHOOSING MY CORNER SUITE.
HIS NAME IS GARRY AND WORKS IN YOUR LONDONDERRY STORE.
THE FINANCE GUY WAS SMART AND ON THE BALL, GREAT AT HIS JOB
FINALLY THE MANAGER WAS HELPFUL AND EXPLAINED EVERYTHING MORE THAN WELL.
A GREAT TEAM AND I WOULD DEFINATELY RECOMMEND BUYING AT YOUR STORE, GREAT CHOICE AND A VERY WELCOMING SALES TEAM
25 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were warm and welcoming
Staff were warm and welcoming. Great Knowledge of their products with great customer care.
23 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
I was really impressed with the…
I was really impressed with the knowledge of your sakes team
19 July 2026
Reply from DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic in store experience
Fantastic in store experience, lots to choose from and staff were so helpful
17 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Love my new sofa cant wait to get it
Connor was more than helpful in my experience i felt at ease and able to voice any concerns i had in which he answered professionally he was very hepful
Service was perfect
Staff easy to talk to and very helpful
10 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Friendly & professional
14 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely staff at the Crescent Link store
We looked online to source the kind of thing we wanted and then visited the Crescent Link store where we were helped by Aaron. He was really helpful, answered all our questions and really helped cement our decision. Very happy customers
12 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Staff friendliness and efficiency.
2 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello Catherine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
In store staff was great help and great…
In store staff was great help and great services frm start to finish
9 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello Annette,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
As soon as we walked into the showroom…
As soon as we walked into the showroom we were greeted by lovely friendly staff especially Kieran. He looked after us well, offered us a drink and answered all our questions and was not pushy.
28 June 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Staff are very helpful and confident
Staff are very helpful and confident
Make you feel comfortable. Explained everything very easy to understand.
6 July 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
The DFS staff made the process a very relaxed & straightforward process, they were knowledgeable, patient & easy to work with during our interactions.
A credit to the company, would return again in future.
5 July 2026
Reply from DFS Furniture - Derry Londonderry
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff there are very good ive been in a…
Staff there are very good ive been in a few times and the staff were excellent
5 July 2026
Reply from DFS Furniture - Derry Londonderry
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
On all my three visits to the Derry store the staff were friendly and helpful. I decided to complete my order online but found it difficult to navigate so decided to revisit the store (due to figuring out measurements etc) Conor the store manager was great in helping me complete my order and answering all questions I had :)
5 July 2026
Reply from DFS Furniture - Derry Londonderry
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The salesman took his time and…
The salesman took his time and explained everything to us , we were more than satisfied
5 July 2026
Reply from DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS has quality furniture and different…
DFS has quality furniture and different form the rest . staff very friendly and experience in the area of the furniture, give advice and spent time with you and let you decide. Provide feedback on the product and if you want to extend gaurnatee
25 June 2026
Reply from DFS Furniture - Derry Londonderry
Hello Hester,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful staff...
Conor the sale assistant was very helpful to ensure we got the right sofa for our home and went above and beyond to help us.
25 June 2026
Reply from DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Bought with confidence.
Staff were friendly, professional and well informed.
Payment options clearly explained.
As a customer I felt able to buy with confidence...
22 June 2026
Reply from DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
My new sofa
I always buy my sofas from DFS . As always the staff are so friendly and welcoming. So many products to choose from, I found exactly what I was looking for
13 June 2026
Reply from DFS Furniture - Derry Londonderry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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