We experienced excellent service from Michelle and her colleagues. Michelle's knowledge on the item we were buying was fantastic. Michelle showed us all the options that were available to us an... See more
Company replied
Location
Switch locationOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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See what reviewers are saying
Very friendly staff, informative and knowledgeable. Very patient with our questions. Sofa seems good quality and good price with a decent lead time compared to other stores.
We went to DFS in Galway looking for a sofa. All the staff were helpful and friendly, letting us have a look around, and then being very thoughtful and prompt in offering guidance about the differ... See more
Company replied
Brilliant experience! Great Staff Service & professional Support in Galway Shop! Excellent knowledge, very kind & most patient Staff Member Ben ☆☆☆☆☆ Finance support possible too. Looking forward to... See more
Company replied
Company details
- #16 of 397 best companies in Home Furniture Shop
- #3 of 50 best companies in Furniture Accessories
- #11 of 231 best companies in Homewares Shop
- #6 of 112 best companies in Living room shop
- #7 of 91 best companies in Sofa store
- #3 of 24 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
- (091) 767 466
4.9
Excellent
2k reviews
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Very friendly staff
Very friendly staff, informative and knowledgeable.
Very patient with our questions.
Sofa seems good quality and good price with a decent lead time compared to other stores.
30 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer care
Excellent customer care. All details explained thoroughly. Very happy customer.
29 May 2026
Reply from DFS Furniture - Galway
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our sales person Ben was Very…
Our sales person Ben was Very informative and helped us choose between two options. Very patient and remembered us when we came back.
19 May 2026
Reply from DFS Furniture - Galway
Hello Hannah,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We experienced excellent service from Michelle. …Michelle
We experienced excellent service from Michelle and her colleagues. Michelle's knowledge on the item we were buying was fantastic. Michelle showed us all the options that were available to us and even made us coffee. We were very satisfied with our purchase.
17 May 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Michelle. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Brilliant experience
Brilliant experience! Great Staff Service & professional Support in Galway Shop! Excellent knowledge, very kind & most patient Staff Member Ben ☆☆☆☆☆
Finance support possible too. Looking forward to receive the Sofa in less than 4 weeks ☆☆☆☆☆ Highly recommend!!!
11 May 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Katrina in the Galway DFS was amazing…
Katrina in the Galway DFS was amazing and so helpful.
Very informative and helpful info
22 May 2026
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Very helpful and patient staff!
24 May 2026
Reply from DFS Furniture - Galway
Hello Dee,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Michelle was amazing
Michelle was so helpful and knowledgeble! Really enjoyed the atmosphere and the product selection in the store. Staff was very friendly and I will definately be back and recommend it to everyone.
7 May 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was a great experience
It was a great experience, Katrina was vey professional with sou d knowledge, her guidance was vey helpful in picking the right sofa for our home ..
22 May 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We had a lovely experience purchasing…
We had a lovely experience purchasing our new furniture.
Lovely well laid out store.
Joanne was so helpful. The perfect blend of helpfulness but not pushy .
22 May 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Excellent Staff, Great Choices
We went to DFS in Galway looking for a sofa.
All the staff were helpful and friendly, letting us have a look around, and then being very thoughtful and prompt in offering guidance about the different options.
Joanne was particularly great: she took time to explore options for styles and colours, gave us advice on which kind of model would suit us, and listened to what we needed.
We are very happy with what we bought, and a great plus of buying in-store, aside from the guidance offered, is that you can actually see and try the furniture.
15 May 2026
Reply from DFS Furniture - Galway
Good afternoon Cristina,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Katrina was very helpful and gave great…
Katrina was very helpful and gave great advice about the interior, cleaning and general upkeep for the couch
16 May 2026
Reply from DFS Furniture - Galway
Good morning Cathy,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Good morning Victoria,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
We went looking at couches
We went looking at couches, and met a very friendly sales man who couldn't do enough for us , we finished up buying the couch.
3 May 2026
Reply from DFS Furniture - Galway
Good morning Damien & Carmel,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
We met Jayden in the Galway store who…
We met Jayden in the Galway store who was so helpful and gave great advice.
He walked us through colour options, styles and gave us the space to chat and make decisions.
Love our purchase and can’t wait to get the delivery.
10 May 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff very knowledgable and helpful.
8 May 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Staff are fantastic
The staff I spoke to in store were helpful, informative and provided contact information should I need to reach them for after sales support.
8 May 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Michelle was extremely friendly
Michelle was extremely helpful throughout the whole process of our purchase at dfs
5 May 2026
Reply from DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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