We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... See more
Company replied
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See what reviewers are saying
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... See more
Company replied
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... See more
Company replied
Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... See more
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Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2k reviews
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Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful member of staff told us…
Very helpful member of staff told us everything we needed to know.
2 May 2026
Reply from DFS Furniture - High Wycombe
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer support
Alischa was great
Alischa was great, helped us understand the different sofas and their pros and cons. Guided us to look at the Devine. Can't wait to get our new sofas!
11 April 2026
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We have bought several sofas and chairs…
We have bought several sofas and chairs from DFS over the last 20 years and have been happy with them. However, recently we didn’t really like the selection shown in adverts. We were pleasantly surprised by the selection in this showroom.
I had seen this sofa when searching on google, but would say it looked better in real life.
The assistant was pleasant and helpful.
We chose the additional insurance and cleaner, but I’d rather these could be incorporated in the price somehow. For me that would make the purchase more attractive.
28 April 2026
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Jackie and Laura made the whole…
Jackie and Laura made the whole experience of buying our new sofa incredibly easy from start to finish. They were both professional, friendly, and really took the time to help us find exactly what we were looking for. Nothing felt rushed, and they answered all our questions with confidence and care.
We’re so excited to receive our new sofa and can’t wait for it to arrive! A big thank you to Jackie and Laura for making the process so smooth and enjoyable. I would highly recommend them to anyone looking for great service.
9 April 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Shelby-Louise,
We're really grateful you shared this amazing 5* review. We are glad to hear that Jackie & Laura helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The lady who helped us was VERY VERY…
The lady who helped us was VERY VERY helpful & kind & very patient & professional & made us very comfortable & didn't pressure us to bye a sofa, she was kind & friendly
7 stars ⭐️
26 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
V nice I am really happy lady was v…
V nice I am really happy lady was v nice I really appreciate with her help
25 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Lovely staff that were very helpful.
25 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Mum and I went to DFS High Wycombe on 3…
Mum and I went to DFS High Wycombe on 3 separate occasions - each time taking a considerable amount of time before deciding which sofa / fabric colour we would choose. Isabella was so helpful, friendly, kind, understanding, patient and informative for which we were very grateful. We really valued her help.
23 April 2026
Reply from DFS Furniture - High Wycombe
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had two visits
We had two visits. Saturday we just walked out as sales person very unhelpful. (Language problem!) however, revisited Tuesday and service was exceptional could no enough (Jacky) and we bought.
21 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
found what we where looking for
found what we where looking for
service was EXELENT
Alishah was very hepfull and explain us what we neded to know.
thank you
regards
petru
19 April 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
We are really happy that Alishah met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
knowledge of the assistant and didn't…
knowledge of the assistant and didn't felt rushed
18 April 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very happy with the dfs experience
I have made a dfs purchase before, but this time the experience was even better. Isabelle was very practical and honest in suggesting the rights things. It was a very easy purchase for us.
18 April 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
We are really happy that Isabelle met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Izzabel is such an asset for your…
Izzabel is such an asset for your company.
Such a lovely manner about her. No strong bullying sales pitch simply the good old fashioned way of selling the product brilliantly and then leaving us to decide.
We were only browsing as well. Which shows how brilliantly Izzabel did. Well done. 👏
17 April 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Izzabel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer care and service
A huge thank you to both Camille and Irene, for all of their help with choosing our sofas. They were both extremely knowledgeable and helpful and made it a really sleek and pleasant experience, without making us feel pressured in any way.
15 April 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Camille and Irene.
Kind Regards,
Jordan
DFS Customer Support
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