DFS Furniture - Huddersfield Reviews 

2,202
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more

Company replied

Rated 5 out of 5 stars

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied


Company details

  1. #14 of 398 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 244 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,202)

100,800 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Lady very friendly and helpful . Bought a gorgeous sofa with good finance terms.

16 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good afternoon Karen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Sara

Sara, was great and explained everything in detail and showed us all options available.

14 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

This experience was literally…

This experience was literally brilliant, excellent staff and service.

14 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service at DFS

Excellent service at DFS! Huge thanks to Huzaifa for being so friendly and helpful. He supported us throughout and made choosing our sofa a pleasure. Highly recommend!

9 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you for the wonderful review! We're happy to hear that you had such a positive experience and that our team member was so helpful in making your sofa selection a pleasure.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Armchair

We have had a 3 piece suite from DFS for 22 years it is only in the last few weeks a spring as gone in one of the chairs I think we have well had our moneys worth.Today we went back and bought another chair to replace the one with the broken spring.We were well looked after by Owen who was very helpful.

9 February 2026
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Reply from DFS Furniture - Huddersfield

We're happy to hear that your previous suite lasted so long and provided such great value! It's wonderful you chose us again, and we're glad Owen provided helpful service during your recent purchase. Thank you for your positive feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Service so far has been excellent

Service so far has been excellent, Zara and Maf very knowledgeable about products and gave great advice without feeling I was “pushed” into any decision

8 February 2026
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Reply from DFS Furniture - Huddersfield

We appreciate you sharing your positive experience. We're happy to hear that our team's knowledge and guidance met your expectations without any pressure.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Sofa Purchase

Knowledgeable and great customer service

4 February 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Showroom visit

I had plenty of time to look around and try the various sofas and chairs for comfort.
Aaron very quickly put me a quote together after I had made my decision on the style I preferred.
Very impressed with the layout of the showroom.

3 February 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very nice and cool environment.

Very nice and cool environment.
Customer service personnel are so helpful and friendly.

3 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We appreciate you sharing your positive experience with us! We are so happy to hear that you found our environment and team helpful.

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great customer service and i wasn't…

Great customer service and i wasn't pressured into buying and our sales man was very pilite and professional thank you Maf from the Huddersfield branch for looking after us

2 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We appreciate you sharing your positive experience. We're happy to hear that you felt valued and not pressured during your visit. Thank you for your feedback!

Kind Regards.
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Fantastic accommodating staff

Fantastic accommodating staff, very helpful highly recommend and great prices

2 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We appreciate you sharing your positive experience! We're so glad to hear our staff was accommodating, helpful, and offered great prices.

Kind Regards.
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

They were very help full gave me many…

They were very help full gave me many options and made me feel like I could afford the things I got without breaking the bank
Thankyou

2 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good

It was good everything was explained really well.

1 February 2026
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Reply from DFS Furniture - Huddersfield

We appreciate you sharing your positive experience! We are so glad everything was explained well. Thank you!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff.

1 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Excellent service

1 February 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you for your positive.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

GREAT SERVICE

The service we had was second to none, we were not hounded as soon as we walked in; just welcomed in a friendly manor. When we decided we needed help, Sara/Zara (sorry not sure) was warm friendly and understood her customer, she got the fact we enjoyed banter, making it a very enjoyable shopping experience.

31 January 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We appreciate you taking the time to leave us a 5-star review. We're so happy to hear that you received excellent service and enjoyed your shopping experience with us. It's great to know that our staff made you feel welcome.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Brilliant & excellent service 💯

Brilliant & excellent service 💯, very good sales man, polite & welcoming.

28 January 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We appreciate you sharing your positive experience. We are so happy to hear you received brilliant and excellent service from our sales team!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Fantastic chair, Great staff

Assistant asked a couple of times if I needed any help, but allowed me to browse in my own time
The staff were very friendly & pleasant, the shop nice & clean & displays set out well
I finally decided on a chair & was served by Aaron at the Leeds road Huddersfield shop
Arron was very efficient & friendly he explained things in clear detail, took the time to listen to any questions we had & was very sociable, we had a great chat about sofas etc
I left very happy

28 January 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning,

We're really grateful you shared this amazing 5* review. We are glad to hear that Arron helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service Aron was…

Great customer service Aron was professional and explained everything in great detail about the product and the process of the order and the delivery

26 January 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good afternoon Alexander,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Larissa at the huddersfield branch was very patient and helpful. She explained everything clearly .

24 January 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

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