The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more
Company replied
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more
Company replied
The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Leeds Road, HD1 6NB, Huddersfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service. Lady very friendly and helpful . Bought a gorgeous sofa with good finance terms.

Reply from DFS Furniture - Huddersfield
Sara, was great and explained everything in detail and showed us all options available.

Reply from DFS Furniture - Huddersfield
This experience was literally brilliant, excellent staff and service.

Reply from DFS Furniture - Huddersfield
Excellent service at DFS! Huge thanks to Huzaifa for being so friendly and helpful. He supported us throughout and made choosing our sofa a pleasure. Highly recommend!

Reply from DFS Furniture - Huddersfield
We have had a 3 piece suite from DFS for 22 years it is only in the last few weeks a spring as gone in one of the chairs I think we have well had our moneys worth.Today we went back and bought another chair to replace the one with the broken spring.We were well looked after by Owen who was very helpful.

Reply from DFS Furniture - Huddersfield
Service so far has been excellent, Zara and Maf very knowledgeable about products and gave great advice without feeling I was “pushed” into any decision

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
I had plenty of time to look around and try the various sofas and chairs for comfort.
Aaron very quickly put me a quote together after I had made my decision on the style I preferred.
Very impressed with the layout of the showroom.

Reply from DFS Furniture - Huddersfield
Very nice and cool environment.
Customer service personnel are so helpful and friendly.

Reply from DFS Furniture - Huddersfield
Great customer service and i wasn't pressured into buying and our sales man was very pilite and professional thank you Maf from the Huddersfield branch for looking after us

Reply from DFS Furniture - Huddersfield
Fantastic accommodating staff, very helpful highly recommend and great prices

Reply from DFS Furniture - Huddersfield
They were very help full gave me many options and made me feel like I could afford the things I got without breaking the bank
Thankyou

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
The service we had was second to none, we were not hounded as soon as we walked in; just welcomed in a friendly manor. When we decided we needed help, Sara/Zara (sorry not sure) was warm friendly and understood her customer, she got the fact we enjoyed banter, making it a very enjoyable shopping experience.

Reply from DFS Furniture - Huddersfield
Brilliant & excellent service 💯, very good sales man, polite & welcoming.

Reply from DFS Furniture - Huddersfield
Assistant asked a couple of times if I needed any help, but allowed me to browse in my own time
The staff were very friendly & pleasant, the shop nice & clean & displays set out well
I finally decided on a chair & was served by Aaron at the Leeds road Huddersfield shop
Arron was very efficient & friendly he explained things in clear detail, took the time to listen to any questions we had & was very sociable, we had a great chat about sofas etc
I left very happy

Reply from DFS Furniture - Huddersfield
Great customer service Aron was professional and explained everything in great detail about the product and the process of the order and the delivery

Reply from DFS Furniture - Huddersfield
Larissa at the huddersfield branch was very patient and helpful. She explained everything clearly .

Reply from DFS Furniture - Huddersfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.