DFS Furniture - Ipswich Reviews 

I was very well taken care of the salesman was excellent.

Fantastic service

What made our experience great was the service, Ross was the person that helped and later in the car, we spoke of what an amazing salesman he was, he didn't push us in anyway shaoe or form to take out extra insurance or buy something we didn't want and we ended up getting more than what we needed as he was so open and honest with us. Very informative, very kind and didn't bombard us with a ton of irrelevant information. 10/10 to Ross and a 10/10 to the venue, it was very well presented and had exactly what we were hoping to find in regards to the perfect sofa for us.

Richard was amazing! Could not fault him! Made me and my partner feel at ease. Described everything in simple terms. Wasn’t pushy. Explained things properly. Answered all my questions! It felt like we were actually talking to a proper human not a robot!! Honestly the best member of staff you have!!!

Plenty of time allowed for testing etc of soda

The staff and service was great. they were informative, very helpful and helped us out to get a really good deal.

Helpful and informed staff

We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us.
We had a short look around then Alex came out and couldn’t be any more helpful we were only going in for a look and ended up spending £4500.

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady who guided us. She was very kind, friendly, and had such a lovely nature. She made our visit even more enjoyable. Overall, a wonderful experience!

Tina made me, my partner and son feel welcome considering we were young she did a fantastic job in explaining every detail not hesitating to repeat things. We went in with options in mind and she found the sofa for us in under 2 minutes it was a perfect experience.

Marcus from Ipswich store extremely helpful and friendly and informative
It’s the third time I have brought sofas from this store
Very happy with the service

We had a nice experience in the Ipswich store. Relaxed, quick and helpful service

Great selection of products to choose from. Staff were very friendly, informative and helpful.

We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.

What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.

We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

Adviser very helpful and attentive

We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

Richard was very helpful, talking my husband and I through the available options for the settee we wanted

We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.