DFS Furniture - Llandudno Reviews 

Staff member at the DFS Llandudno store told us that the sofa we wanted had never and would never be in a sale as the company who made them would not allow it .
However on a return visit we spoke with the acting store manager and he informed us that the sofa had previously been on sale and was due to be on sale again . We waited for the sale and subsequently bought the three and two seater sofas. After our purchase we commented on how much we looked forward to getting the sofa's as they were so comfortable , however , we were then informed that the display sofa had been sat on hundreds of times and it would take at least 6 months before our sofa would be as comfortable . In hindsight we should have taken more notice of this as the sofa has caused hip discomfort , back ache and knees pain . We bought the sofas as they are stunning to look at and we can't deny they seem to be well made, however the seat and back cushions are very hard . We are in our 4 month and hoping that the cushions become softer , we realise we have no choice .

Very knowledgeable, friendly and helpful, looking forward to receiving our new suite in 3 weeks

Brian was so helpful left us to have a look around and when we were ready he was so helpful and explained everything to us and the other staff were also very helpful

Brilliant from start to finish, help us with colour ideas & styles

Marcus that dealt with us was very knowledgeable and made our whole experience nice and easy.

The staff at Llandudno DFS were very helpful, pleasant and efficient. Everything went well smoothly and promptly.

Staff were excellent

Phil at the Llandudno store was fabulous! Most helpful and supportive.
Lots of advice. He was very knowledgeable about the sofas we wanted and the after care!

Very helpful staff and good customer service

Very helpful sales - kind, polite and informative.

Friendly salesman

Amazing service ! Went in today to pick a mattress and ended leaving with a sofa as well !

The sales assistant that dealt with us was so helpful from the minute we walked in. He spent time with us and really listened to every need. He was so patient and went above and beyond to help order a cushion that was missing off the sofa we purchased ! Emailed the factory while we were sat with him to source this for me.

Also left an item behind in shop,
I didn’t realise, he then rang me to let me know! Then another lovely gentleman hand delivered to me !

Wow

Thank you so much both of you

Excellent customer service .
Pleasant &very helpful staff

Great selection of furniture to choose from. Excellent, no pressure help and assistance from sales rep.

Straight forward and easy, Very helpful sales person

Angela went above and beyond. She went the extra mile and was super friendly keeping me informed of my purchase she is a asset to your company

I experienced great service from the staff members, who helped me choose out a sofa specifically for my needs, whilst also staying in my budget. Great customer service, very helpful and worth a visit if looking for a new sofa.

Lovely friendly helpful salesman called Marcus

A great experience. A lovely welcome on arrival from All the staff.
Clear and constructive advice given on all the sofas we liked.
Marcus was very informative and kind and the lovely hot drink was very tasty and welcoming.
Thank you very much. Now looking forward to the arrival of the new sofa. Diolch yn fawr