Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... See more
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We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
Company replied
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... See more
Company replied
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 243 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4k reviews
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Reply from DFS Furniture - Longwell Green
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly and professional staff made the buying experience very easy.
13 June 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Outstanding customer service
We received fantastic customer service from Lynda she's very knowledgeable and explained everything clearly.
We had a great price on our sofa and 4 years interest free credit too.
19 June 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lady very friendly and helpful,
19 June 2026
Reply from DFS Furniture - Longwell Green
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Corner Sofa
Had such a positive experience looking for our new sofa, we chose a completely different one to that we’d seen online. The Manager took our order and explained the whole process . We received timely updates and our sofa arrived on time. We absolutely love it and couldn’t recommend DFS enough.
20 October 2025
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Salesman didn't bother us after…
Salesman didn't bother us after enquiring if we needed any help. When we did approach him for information on various products he was courteous and well informed.
18 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great service friendly staff not pushy…
Great service friendly staff not pushy at all everything explained well
18 June 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent 😁
9 June 2026
Reply from DFS Furniture - Longwell Green
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
I was not bothered when walking around…
I was not bothered when walking around your store. When I did ask for help the advisors were very helpfull , no pressure and very knowledgeable about the sofa I was interested in.
All in all a very pleasant experience.
20 May 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We knew what we wanted
We knew what we wanted, but the salesman was very knowledgeable and couldn’t of been more helpful
14 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Victor the salesman was very helpful…
Victor the salesman was very helpful and honest and made the experience very easy.
14 June 2026
Reply from DFS Furniture - Longwell Green
Hello Jerry,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
EXCELLENT SERVICE FROM CORY
We arrived to buy a 3 piece suite. Cory the Sales Advisor was very professional and helped us. Explained everything we needed to know and very happy with what we have purchased. Can't wait to receive our order at the end of July.
14 June 2026
Reply from DFS Furniture - Longwell Green
Hello Carole,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS in store experience Victor was friendly and very informed
Victor was friendly and very informed. He didn’t hassle or follow us around and was just was there when I needed some help. Smiling and calm and very professional. A credit to DFS
13 June 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
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