We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... See more
Company replied
Location
Switch locationCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... See more
Company replied
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... See more
Company replied
Everything was explained fully and time was given to allow me to make informed choices. Staff member was friendly and approachable without being overbearing - thank you
Company replied
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, United Kingdom
- 0333 999 9761
4.9
Excellent
7k reviews
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Earl the salesman was very professional…
Earl the salesman was very professional and funny even had my elderly mother cracking jokes snd laughing.great customer service
16 June 2026
Reply from DFS Furniture - Nottingham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I were well looked after and l can…
I were well looked after and l can recomendDFS to any one
16 June 2026
Reply from DFS Furniture - Nottingham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A last minute decision..
A last minute decision my old sofa was causing me lower back issues so I decided to visit my local DFS to look at the options...I wandered around for a few minutes looking at the vast display. I was approached by Derek who asked if I needed any help...I explained what I needed and the rough dimensions of my requirements ie a single seat and 2/3 seat sofa...He was professional and allowed me to view a few options, and explained the benefits of each option. After several tries on options I decided on a reclining option...Interest free credit and an express delivery option made the decision easy....Full marks no pushy sales tactics...just an honest salesman doing their job and putting the customer at the heart of the sale..
16 June 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Derek met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service by the…
Very good customer service by the salesperson in the store
15 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ellie was great
Ellie was great. We sat and tested the soa together. She explained everything clearly and organised delivery for when it suited. Thanks
14 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello Corenna,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant experience
Entered your showroom at nottingham Castle marina and was greeted by Earl. Very friendly and chatty made you feel at ease not pressured into anything. My daughter explained what she was looking for and Earl kindly shown us a few options with good explanation & detail and very helpful, answered all questions we had. Pleasant visit/sale. Earl is a fantastic salesman :)
14 June 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service at the Nottingham branch…
Great service at the Nottingham branch by Lee.
Very friendly, and full of information which helped us choose our new sofa.
13 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were helped in store by Earl
We were helped in store by Earl, he was very helpful and very knowledgeable, polite and great customer service. 10 out of 10.
13 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really great experience 10/10 customer…
Really great experience 10/10 customer service, Dennis was really helpful throughout the whole sale process.
13 June 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Most helpful
13 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Customer service
My experience was made a pleasure by a very helpful member of staff who explained every thing I needed to know about my purchase, and I never felt pressured at any time which is good in my opinion.
12 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Me and my wife purchased a corner sofa…
Me and my wife purchased a corner sofa from DFS Castle Meadow retail park Nottingham Lee the salesman was great from start to finish can’t fault him very professional and really friendly would recommend this store
12 June 2026
Reply from DFS Furniture - Nottingham
Hello James,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The helpful way the staff was.
12 June 2026
Reply from DFS Furniture - Nottingham
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Wonderful Experience
I had a wonderful experience at DFS, Dennis was fantastic and very knowledgable about the products, I would highly recommend
10 May 2026
Reply from DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Got my new sofa in no time very happy…
Got my new sofa in no time very happy with process and my new sofa is absolutely gorgeous
23 February 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ellie was really helpful
Ellie was really helpful . Made the whole E xpereince very easy . We saw a sofa we really liked but couldn’t find a chair to go with it. Ellie looked on line for us and found us one we really liked. . So we ordered the sofa and chair and a footstool there and then .
11 June 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
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