Good service all around and knew what we wanted and was so quick and smooth. With in 5 min of pit phone done paper work came thought so just got wait 8 weeks baby 🤣
Company replied
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See what reviewers are saying
I bought a 2 sofas real leather...after one year realise that half of the sofa is faux leather when it start to crack....avoid this company.....and check what you buy.
Company replied
I have been using dfs for over 13year and I really enjoy the quality of their furniture i can't wait to get my new order
The service was very good am happy about it l will recomend my friends thx.
Company details
- #16 of 397 best companies in Home Furniture Shop
- #2 of 54 best companies in Furniture Accessories
- #12 of 235 best companies in Homewares Shop
- #5 of 112 best companies in Living room shop
- #6 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Kent Rd, Southernwood Retail Park, SE1 5JJ, London, United Kingdom
- 0333 999 9825
4.0
Great
4 reviews
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Top marks
Good service all around and knew what we wanted and was so quick and smooth. With in 5 min of pit phone done paper work came thought so just got wait 8 weeks baby 🤣
5 August 2025
Reply from DFS Furniture - Old Kent Road
Good Morning Anthony,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
The service was very good am happy…
The service was very good am happy about it l will recomend my friends thx.
8 July 2022
I bought a 2 sofas real leather...after…
I bought a 2 sofas real leather...after one year realise that half of the sofa is faux leather when it start to crack....avoid this company.....and check what you buy.
27 August 2021
Unprompted review
Reply from DFS Furniture - Old Kent Road
Good Afternoon,
We are very sorry to hear that you are experiencing an issue with your furniture. This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team at Head Office on 0333 9999777, they will certainly look into this for you.
Many thanks,
Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777
I have been using dfs for over 13year…
I have been using dfs for over 13year and I really enjoy the quality of their furniture i can't wait to get my new order
21 May 2021
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