Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... See more
Company replied
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Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... See more
Company replied
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... See more
Company replied
John made the whole experience very easy. He explained all our options re a choice of sofa and went over all the finance details.Great customer service.
Company replied
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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3 Forbury Road, RG1 3JH, Reading, United Kingdom
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Had an amazing experience in the reading store, johnathon provided a great service really helpful and answered all our questions

Reply from DFS Furniture - Reading
The young sales boy was absolutely amazing in explaining all about the corner unit I purchased advied me to have cover come out of shop very happy

Reply from DFS Furniture - Reading
AGA was perfect. Helpful, non obtrusive and informative. Everything, including the bargaining was done with grace and good humour. You have a gem there. Lets hope the product is equally good

Reply from DFS Furniture - Reading
Shivam at DFS made us comfortable and explained every aspect of our purchase very clearly and in friendly way.

Reply from DFS Furniture - Reading
Aga was very helpful and very pleasant personality. She knew exactly what we wanted and showed us examples of the recliners . Also the different fabrics . She was very knowledgeable about the different services that came with the purchase.

Reply from DFS Furniture - Reading
We received honest and clear advice from the sales person about the 2+3 sofas we ordered today. We hope that we receive the order as seen and agreed in 6 weeks time.

Reply from DFS Furniture - Reading
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained the options and the extras we could buy. Choosing the fabric, colour and what legs/sliders that best suited our needs resulted in an excellent match and we quickly decided we would go ahead and buy the furniture plus the extras that were recommended. Delivery was included at a very reasonable cost. Altogether a very positive experience with a good value end result.

Reply from DFS Furniture - Reading
Sandra was so helpful knew immediately what I was looking for. I didn't feel rushed and was guided through all the options and choice. I was allowed to sit as long as wanted to get a feel for the sofa. Even got a coffee while I relaxed.
Even bought a new coffee table too. Brilliant service 👏

Reply from DFS Furniture - Reading
Today I went into my local Dfs store, the salesman was good informative and very helpful,and not pushy on selling any particular sofa, and trying his best to give us what we wanted even if the purchase was cheaper than what we was looking at, for me this is great costumer service putting the costumers needs before profit,

Reply from DFS Furniture - Reading
That lady helping me Olga was brilliant, very proffesional , helpful and gave me good advice. Shes a credit to you

Reply from DFS Furniture - Reading
I was served by Shavam apologies if I have spelt that wrong. But he is a lovely bloke and made me feel very comfortable.
Thank you
Eliott Cooper

Reply from DFS Furniture - Reading
Quick purchase, salesperson understood our needs and showed us the best solution!

Reply from DFS Furniture - Reading
Good service from John. However I’d phoned the main phone line beforehand who told me that the sofa I wanted to see was at that store but it wasn’t
Also the website links kept breaking and the pictures for an extra seat are confusing

Reply from DFS Furniture - Reading
John was very good explaining all the various options to us.

Reply from DFS Furniture - Reading
It was really great experience from dfs ,specially the staff Mr Sivam .He is good sale man with great sales qualities.

Reply from DFS Furniture - Reading
Great service from the staff, friendly easy and clear, an excellent customer service

Reply from DFS Furniture - Reading
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