The staff rep 3XY-Andy was excellent he greeted us and told us if we need help give him a shout he didn’t follow us like a vulture. After looking round we asked him for advice of which he was very hel... See more
Company replied
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See what reviewers are saying
I went into the store a few times & was able to look round freely with ease. When I had a question someone was there without pressure or pushy sales techniques. Once I decided on my third visit,I had... See more
Company replied
Excellent service once again thankyou Always used DFS and will continue to recommend every time to family and friends Helpful staff not pushy at all Left alone to browse there when you’re to ask... See more
Company replied
A good selection of furniture. No pressurising salespeople. Left to try many chairs but knew a salesperson was on hand with answers to our questions. Kirsty helped us with knowledgeable information,... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Furniture Accessories
- Homewares Shop
- Living room shop
- Sofa store
- Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3k reviews
Asks customers to review
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Friendly and helpful
The assistant was very friendly and polite..answering all our questions..
Also giving good advice, on our purchase.
3 October 2026
Reply from DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service thankyou.
1 October 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great team
Great team
I was well received and assisted to make a good choice that aligned with my budget
25 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Although the sofa i wanted was not on…
Although the sofa i wanted was not on display in the store, the assistant, Andy was more than happy to place my order online as it was available in another store outside Sheffield.
Andy explained everything indepth regarding the stainguard and insurance cover.
Very good customer service.
1 October 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The salesman was knowledgeable and not…
The salesman was knowledgeable and not pushy making the buying process easy.
1 October 2026
Reply from DFS Furniture - Sheffield
Hello,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We were welcomed straight away
We were welcomed by Andy from the minute we stepped into the showroom we were asked if we needed his help are did we just want to browse when we asked questions he was very knowlegable .we found just what were looking for all in all a good shopping experiance
1 October 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Andy.
Kind Regards,
Jordan
DFS Customer Support
Staff are so friendly here
Staff are so friendly here, A relaxed & easy going atmosphere with no hassle to buy,no pushy salesmen/ladies.Loads of room to look round & lots of furniture to choose from, all under one roof.Its situated in a convenient place for us with loads of parking.Whats not to like.
24 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Kerri,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Andy served us today and was really helpful
Andy served us today and was really helpful. He made us a hot drink and answered all our questions. Andy put our minds at ease and made the whole process of buying our beautiful new sofa really enjoyable.
Thank you soo much, we will definitely be back for our conservatory sofa.
30 September 2026
Reply from DFS Furniture - Sheffield
Hello Jacki,
We're really grateful you shared this amazing 5* review. We are glad to hear that Andy helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
We liked the range sofas we got what…
We liked the range sofas we got what wanted after the help of salesperson, the extras worked out somewhat expensive
23 September 2026
Reply from DFS Furniture - Sheffield
Hello Sajjad,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
No pushy sales people
No pushy sales people. Great advice when we asked for it. Great understanding of their products and delivery process.
Felt at ease with the whole buying experience.
Shout out to Andy at Sheffield branch.
30 September 2026
Reply from DFS Furniture - Sheffield
Hello Paul,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Really welcoming and helpful and helped…
Really welcoming and helpful and helped us find what we needed.
26 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Kirsty who took my order was very…
Kirsty who took my order was very polite, helpful , and explained everything very well .
28 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Kirsty.
Kind Regards,
Jordan
DFS Customer Support
The lady that dealt with us was really…
The lady that dealt with us was really friendly and approachable.
She was extremely patient when o was asking for measurements and viewing different sofas. I didn’t feel pushed into the sale at all she was lovely
29 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very good shopping experience
Very good shopping experience, everything covered and all questions answered
28 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Prompt customer service
26 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
As always with DFS the service was…
As always with DFS the service was excellent no hard sell no rushing in to a decision just good old fashioned service.
27 September 2026
Reply from DFS Furniture - Sheffield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very knowledgeable staff
Very knowledgeable staff, helped us order easily and quickly
26 September 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
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