Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... See more
Company replied
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The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... See more
Company replied
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... See more
Company replied
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3k reviews
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Great customer experience and amazing prices
We bought a sofa for our first house - found the perfect one for a great price. The customer service we experienced was awesome, very helpful and made it an incredible experience.
15 June 2026
Reply from DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Payment and payment plan was very easy…
Payment and payment plan was very easy to sort out. Staff were friendly and helpful.
16 June 2026
Reply from DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Everything was explained in detail
Everything was explained in detail
Every question or query answered
Simple ordering process
16 June 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We enjoyed the service we got
We enjoyed the service we got, very friendly, professional and made us feel like we were sitting at home, explained every last detail, perfect.
15 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sam was great!
Sam was great! Really helpful advice with our purchase and very kind and friendly. Pleasure talking to her!
14 June 2026
Reply from DFS Furniture - Sheffield
Hello Amy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Fantastic customer support at the…
Fantastic customer support at the Sheffield DFS, made the whole experience really easy and enjoyable picking out a new sofa for our home! We would definitely recommend.
13 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was really nice and…
The salesman was really nice and explained everything very well and my daughter and boyfriend were over the moon that they wil be getting a new sofa for their 1st house. Thank you.
13 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam was so friendly and helpful
Sam was so friendly and helpful. We came into the shop twice, and each time she looked after us and made the whole experience really enjoyable
12 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Having lost my phone down the back of a…
Having lost my phone down the back of a recliner , I went back and retrieved it. Also got a chuffin' comfy sofa.
8 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and did not bother…
Staff very helpful and did not bother us until we approached them.
10 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were good
Although the sofa we chose was not available in store Martin in Sheffield was able to show us a sofa in a similar style and the same size. Even the detail of the legs.
10 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The salesman was both friendly and…
The salesman was both friendly and knowledgeable. Answered our questions carefully. The purchase was relaxed and never pushy.
6 June 2026
Reply from DFS Furniture - Sheffield
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Nice and polite salesman who sorted all…
Nice and polite salesman who sorted all my queries a smooth and faultless experience
6 June 2026
Reply from DFS Furniture - Sheffield
Hello Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Visited DFS Sheffield and had a…
Visited DFS Sheffield and had a fantastic experience. The staff were welcoming, friendly, and extremely knowledgeable. They took the time to understand what we were looking for, answered all our questions clearly, and helped us explore the available options without any pressure. Their professionalism and patience made the whole process smooth and enjoyable. Outstanding customer service and a credit to the company. Looking forward to receiving our furniture.
5 June 2026
Reply from DFS Furniture - Sheffield
Hello Rana,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Lovely staff members..
Staff were lovely and weren’t too pushy like some places can be .. Was very patient aswell as it took me two hours to decide on the sofa I wanted.
18 May 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Very good service very helpful and took…
Very good service very helpful and took a lot of time to make sure we got exactly what we wanted from
1 June 2026
Reply from DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Linda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovely staff
The staff there was kev who did our paperwork and 2 other ladies who checked in on us
Allowed us to go around our selves and helped when was required made the experience alot less overwhelming
1 June 2026
Reply from DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
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