Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... See more
Company replied
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Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... See more
Company replied
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... See more
Company replied
Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... See more
Company replied
From the moment we walked in it was a great visit to the Tunbridge Wells shop. No staff pouncing on you, just a cheery “morning, are you needing anything?” So much help given when we did ask. Was... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Longfield Road, TN2 3EW, Tunbridge Wells, United Kingdom
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Reply from DFS Furniture - Tunbridge Wells
The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

Reply from DFS Furniture - Tunbridge Wells
The DFS representative was knowledgable and helpful. Much appreciated.

Reply from DFS Furniture - Tunbridge Wells
The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

Reply from DFS Furniture - Tunbridge Wells
We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

Reply from DFS Furniture - Tunbridge Wells

Reply from DFS Furniture - Tunbridge Wells
I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

Reply from DFS Furniture - Tunbridge Wells
We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

Reply from DFS Furniture - Tunbridge Wells
Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

Reply from DFS Furniture - Tunbridge Wells
We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

Reply from DFS Furniture - Tunbridge Wells
Excellent customer advice, service and completion of sale. Everything explained very coherently and the staff member was not pushy, therefore allowing us to make our own decisions in our own time. Would recommend visiting this store in Tunbridge Wells.

Reply from DFS Furniture - Tunbridge Wells
I was more than happy with the service today. Staff are really friendly and most helpful. I have no complaint.

Reply from DFS Furniture - Tunbridge Wells
Julian at the DFS in Tunbridge wells was extremely helpful and efficient. Whenever we visit the store all the staff are welcoming and helpful. We were really happy with our purchase. Thank you again.

Reply from DFS Furniture - Tunbridge Wells
The service was very good indeed,helpful and informative.
I was able to select my chair and have it delivered within the week . Excellent.

Reply from DFS Furniture - Tunbridge Wells
Extremely efficient and very helpful, everything was fully explained well and was a quick process. Very happy with the customer service received.

Reply from DFS Furniture - Tunbridge Wells
Great staff interaction, very knowledgeable and helpful when we made our order. Salesman went over all options and was overseen by a senior who was just as knowledgeable. S great all round service and experience.

Reply from DFS Furniture - Tunbridge Wells

Reply from DFS Furniture - Tunbridge Wells
Excellent experience in the store, the staff are present but not pushy, and as soon as I wanted more details they were super accommodating and helped us pick out the perfect sofa! Very happy with the purchase, will definitely be coming back!

Reply from DFS Furniture - Tunbridge Wells
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