We have been using Dial a TV for about 4 years. They provide us with w/machines and electric cookers for properties that we let around the country. They deliver new appliances, install and remov... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery drivers very efficient, polite and helpful. Dialatv as a whole, slow service. I had to wait over two weeks for a washing machine to be delivered, which then packed up after a few weeks. I the... See more
Excellent company! Never had any issues with renting from this company,.sales staff are very polite and informative, I have had many an item . Have been renting from this company since 2016 , first... See more
PLEASE DO NOT USE THIS COMPANY!!! Should not be allowed to trade :(( they only send refurbished goods then if a fault occurs, they send a faulty replacement. Items clearly aren’t being tested, I’m at... See more
Company details
Information provided by various external sources
DIAL-A-TV HAVE BEEN RENTING QUALITY PRODUCTS SINCE 1991 Dial a TV are an established rental firm with over 24 years’ experience in the industry. They are a part of the Hughes Electrical Group, the UK’s biggest independent electrical retailer and a well-respected family business. Founded in 1991 by David Lloyd and Gary Nichols, the current CEO, Dial a TV has a loyal customer base covering large parts of England. Dial a TV pride themselves on offering affordable weekly and monthly payments, on great quality products, providing an excellent and affordable alternative to purchasing equipment.
Contact info
United Kingdom
- 01480 418950
- www.dialatv.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!!! 10/10
I have been with Dial-A-TV for a number of years now and have found them absolutely fantastic. If my machine breaks down, they arrange for it to be fixed or replaced as soon as possible and always try to accommodate my working hours. Prices are more than fair especially considering what is included within that.
When the screen of my original laptop…
When the screen of my original laptop was cracked I telephoned and had a new one within 48 hours. Excellent service very friendly staff.
I have had no trouble with this company…
I have had no trouble with this company they have always been there for any help I needed
I found Dial a TV on Facebook ,first…
I found Dial a TV on Facebook ,first time ever I have used anything like this ,I'm glad I did ,I have 2 items with them and I personally think there great ,affordable and if there's a problem ,friendly customer service solved it there and then ,highly recommended .
Been with them just over a year…
Been with them just over a year wouldn't go any where else
We had a few bumps to start with but…
We had a few bumps to start with but dial a TV worked hard to correct the issuse
washing machine rental
Very helpful and when machine broke down it was replaced within days. Good value for money.
no worries, just sit back and relax and let Dial a TV take the stress
Reliable, responsive and a really good service with good products.
I like the laptop it good for the money
Great value great customer service fast…
Great value great customer service fast delivery and really friendly
The laptop i rented was faulty didnt…
The laptop i rented was faulty didnt hold charge kept freezing touch pad lagged phoned uo to return within first week
My washing machine
Really great from starting my application to then arranging delivery they even installed my washer for me. The 2 guys who came where lovely. They even had a good giggle over me being excited to have a washer back.
Never had no problems with dial tv…
Never had no problems with dial tv always good customers service very nice products always on time for delivery
Service was great and the delivery guys…
Service was great and the delivery guys were really nice.
The only quibble I would have is I thought the TV would be put on the wall for me, They explained the reasons so it was cool.
I found the service very helpful from…
I found the service very helpful from ordering to the delivery was quick and reliable. We havent been with them long to really make comment at present
Perfect service!
They are very reliable and friendly and…
They are very reliable and friendly and helpful
JUST THE JOB
When my old T.V. died, I worried that I would be without a television as my credit score was not good.
However, browsing the internet I found "Dial-A-TV", an alternative to purchasing which solved my problem.
The staff were very helpful, courteous and understanding and I soon took delivery of a brand new TV, which was also tested and fitted by one of their cheerful engineers.
If you keep up with monthly payments, you can upgrade and/or add appliances to your account. Just recently I began renting a new Vax hoover as, again, I haven't the means to purchase outright.
As far as I am aware, there are not too many rental companies these days, so thanks to "Dial-A-TV" I am continuing to enjoy the benefits of relatively low-outlay products with peace of mind that they can be replaced/repaired easily if they falter at no extra cost.
I thoroughly recommend this company.
Ged
I've been with dail a tv for a year…
I've been with dail a tv for a year now. I've not had them ring me loads to try and get me to get more bits. I had a problem I rang them and it was sorted within a few days. Great company to be with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








