Owen in the Bray store was super helpful and friendly. Went to storeroom to check stock and helped us find item we had seen online. The store was clean and well laid out compared with other local elec... See more
Location
Switch locationUnit 4 Southern Cross Retail Park Bray Wicklow, A98 F342 Bray, IE
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See what reviewers are saying
As always, the store personnel are very friendly and helpful and quick! Took me 5 mins in store yo order my new fridge freezer and it will be delivered and installed in 3 days time! As Baorat would sa... See more
Walked into DID Electrical Bray to get equipment for my new address. Was introduced to Stephen and his Associate David who were great. Ended up getting everything on one visit without expecting to do... See more
Company replied
Great experience as always with DID. Daniel went above and beyond today. Between his knowledge of the TV's and helping my elderly father and having a laugh, true oldskool customer service! Thanks Dani... See more
Company replied
Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
Unit 4 Southern Cross Retail Park Bray Wicklow, A98 F342, Bray, Ireland
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Owen helped us pick out our Garmin…
Owen helped us pick out our Garmin watch , super helpful and friendly service !
24 June 2026
Unprompted review
Great guy was able to answer all my…
Great guy was able to answer all my questions on the product
20 June 2026
Unprompted review
bad click and collect
I used the click and collect. The next day, I kept checking the order status of my purchase and it kept saying it wasn't ready. I rang the shop at the end of the day and staff confirmed the order was actually ready. I had to ring the shop a couple of times. The shop was nearly closed by then so I had to wait another day for my order. I was hoping the click & collect option would be better. It was annoying that the system said it wasn't ready & I had to chase the shop to tell me I could collect it.
21 June 2026
Ronan was very knowledgeable and…
Ronan was very knowledgeable and helpful in reviewing TV models and pricing. Having reviewed other offerings we decided to revert to DID based purely on our experience with Ronan.
22 June 2026
Unprompted review
Owen in the Bray store 👍🏻
Owen in the Bray store was super helpful and friendly. Went to storeroom to check stock and helped us find item we had seen online. The store was clean and well laid out compared with other local electrical store p*w*r c*ty.
19 June 2026
Unprompted review
Stephen was great
22 June 2026
Unprompted review
As always
As always, the store personnel are very friendly and helpful and quick! Took me 5 mins in store yo order my new fridge freezer and it will be delivered and installed in 3 days time! As Baorat would say - "great success"!
21 June 2026
Unprompted review
Daniel in Bray Branch
Daniel in Bray Branch made our purchase a very pleasant experience. He was friendly and helpful and I have no hesitation in recommending him and the store.
21 June 2026
Unprompted review
Owen was very helpful with advice about…
Owen was very helpful with advice about the products, a Eufy camera
20 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Owen was very kind and approachable.
Owen was very kind and approachable.
18 June 2026
Unprompted review
Reply from DID Electrical - Bray
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical - Bray
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Steer clear at all costs
I purchased a cooker hood and installation service from DID Electrical Bray, showing staff photos of the kitchen beforehand. On the direction of DID staff and installers I purchased three different units one after another: the Thor 60cm Integrated Cooker Hood, the Candy 60cm Chimney Cooker Hood, and the Electrolux Chimney Cooker Hood. Each time the installer attended and refused to fit the unit, recommending a different one instead. On the last visit he left my elderly parents-in-law's home without any explanation, shouting out the van window when my mother-in-law came to ask what was happening. I sent a formal complaint on 2nd June — 15 days later, no resolution. Now escalating to DID head office, the CCPC, and the Small Claims Court.
2 June 2026
Unprompted review
DID The Best
Daniel in DID Bray was very good, really helpful compared to Powercity Bray. Was good explaining about the washing machine we were buying also gave a little discount. Powercity said they couldn’t budge on the price and they were more expensive then DID. So you know where to shop DID and keep it Irish.
17 June 2026
Unprompted review
Reply from DID Electrical - Bray
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Friendly and efficient staff.
17 June 2026
Unprompted review
Reply from DID Electrical - Bray
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great experience as always with DID
Great experience as always with DID. Daniel went above and beyond today. Between his knowledge of the TV's and helping my elderly father and having a laugh, true oldskool customer service! Thanks Daniel!
17 June 2026
Unprompted review
Reply from DID Electrical - Bray
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
We bought a Shark Steamer from Bray…
We bought a Shark Steamer from Bray store and it was exactly what we needed, thanks to the expert advice.
30 May 2026
Unprompted review
Reply from DID Electrical - Bray
Hi there,
We're happy to hear you had a positive experience. We appreciate your feedback.
Thanks
DID Electrical
Great store
Daniel was so helpful and a very nice guy, would recommend DID in Bray.
6 June 2026
Unprompted review
Reply from DID Electrical - Bray
Hi there,
We're happy to hear you had a positive experience. We appreciate your feedback.
Thanks
DID Electrical
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