DID Electrical - Cork Reviews 1,931

TrustScore 5 out of 5

4.8

Unit B, Turners Cross Retail Park, T12 KR76 Kinsale , IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a returning customer to DID Turners x cork because of the competitive prices but also the staff especially Jake and Colm. Dealt with Jake last week about faulty machine and he couldn’t have been... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Maria was extremely helpful and gave me her full attention throughout. She patiently answered all my questions, clearly explained every option, and shared her own experience along w... See more

Company replied

Rated 4 out of 5 stars

I was looking for information on several items. Oisin was very helpful and i purchased a security camera with his advise and if its as good as he says i will be back for more. Lovely customer service... See more

Company replied

Rated 5 out of 5 stars

Went in to look at a hoover and a condenser dryer. Odhran gave me great advice on the different aspect of condenser vs heat pump driers and went through my hoover options. Very helpful and made the bu... See more

Company replied


Company details

  1. Appliance shop
  2. Computer & Accessories store
  3. Electronics store
  4. TV shop
  5. Vacuum Cleaner Shop
  6. Washing Machine & Dryer Shop

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit B, Turners Cross Retail Park, T12 KR76, Kinsale , Ireland

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and really helpful…

Excellent service and really helpful staff. I think the lad that helped me was denys and he was excellent.

15 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great shop

Easy to use. Good price.

14 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service, also very good value

10 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

100% recommend

I am a returning customer to DID Turners x cork because of the competitive prices but also the staff especially Jake and Colm. Dealt with Jake last week about faulty machine and he couldn’t have been more polite and helpful. Went today to buy new machine unfortunately Jake was off but Colm ( who was only standing in today) was every bit as helpful. Both their knowledge and customer service was excellent. Thank you to both gentlemen. Went in for washing machine came home with new job and oven too🤦‍♀️

13 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Maria was extremely helpful and gave me her full attention throughout. She patiently answered all my questions, clearly explained every option, and shared her own experience along with useful tips. I would highly recommend her.

13 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Very friendly and helpful staff

Went in to look at a hoover and a condenser dryer. Odhran gave me great advice on the different aspect of condenser vs heat pump driers and went through my hoover options. Very helpful and made the buying aspect quite easy.

13 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Maria

We purchased our air fryer and our inter-grated fridge freezer in DID. Maria was so helpful and patient and explained each one in great detail. We are so happy with the one we picked. Big thanks to Maria for the time she gave us.

11 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Had called to see if they had a phone in stock while firstly being told there was none in stock, they called back minutes later to inform me of a delivery arriving at the store today, they held the phone for me and made my purchase so smooth.

9 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent staff at Turners Cross…

Michael at Turners cross branch was extremely helpful today. He went through every detail with meticulous precision which made my decision to buy easy. Professional and courteous service thank you.

4 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

An air fryer from DID…

I recently bought an air fryer from DID Electrical and had a really good experience. The ordering process was straightforward, and the website was easy to navigate. Delivery was quick and the item arrived well packaged. The air fryer itself works perfectly and has made cooking much easier. Overall, I found the service reliable and would definitely shop with DID again.

26 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

It started badly when I bought a…

It started badly when I bought a printer unsuitable for my needs! Not a great experience with my first salesman. Had to return it to your store in the evening where I met George, who couldn’t have been more helpful.George is why DID get 5 stars😊. I l buy all my electrical from there and will continue to do so

2 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

George

George the sales person who looked after me was absolutely fantastic. He talked me through the appliances and gave fantastic advice. George should definitely get employee of the month.

2 April 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Staff

Staff were conversational and friendly

28 March 2026
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

TV stand

Bought a TV stand in DID Electrical Turner's Cross (Cork) today, they were very helpful in store, showed me exactly the stand I was looking for. Very happy with the product and service,

27 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 4 out of 5 stars

Great customer service…

I was looking for information on several items. Oisin was very helpful and i purchased a security camera with his advise and if its as good as he says i will be back for more. Lovely customer service. Approached to know did i need assistance rather than me looking for someone or trying to figure what to get myself. Thank you

27 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great staff

I called to Turners Cross branch yesterday just to check out prices but ended up with a few big purchases. Salesman Oisín was a gentleman and a great way with him. He was more then helpful. Stock was well laid out and easy to find items. Prices were good. I would recommend D. I. D

24 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

I dealt with Maria and I couldn't speak…

I dealt with Maria and I couldn't speak highly enough about her she was really brilliant and Lucas when installing was also super. I would highly recommend DID

11 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Exceptional service from Josh

Exceptional service from Josh, really knowledgeable and helpful. VS

22 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

A solid business

A good service from a solid business model. Bought from here a few times. Good value and friendly service. Thank you.

16 March 2026
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

I bought an air fryer in DID Cork…

I bought an air fryer in DID Cork recently. I was served by Michael who was very helpful. I love my new Russell Hobbs air fryer far superior to my old Tower!!

14 March 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look