DID Electrical - Killarney Reviews 336

TrustScore 5 out of 5

4.9

Unit 2 Deerpark Retail Park, Deer Park, V93 R9W0 Killarney, Kerry, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased a Shark Cordless Vacuum cleaner on the 3rd June 2026 at DID Electrical Killarney, and it is a total game-changer for a busy house with kids. The sale person, Brian gave exceptional, frien... See more

Company replied

Rated 5 out of 5 stars

I’ve just got the ninja multicooker in The Killarney store and was served by Ian, lovely man who really knows what’s customer service about! Myself I’m working in customer service as well and I was im... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for help, staff is very helpful and give me some good advices, which maked my shopping decisions much easier. Greetings to Brian, very good man and thanks for jbl headphones they pla... See more

Company replied

Rated 5 out of 5 stars

Called the Killarney store to ask about stock - unbelievably- they answered! The man on the phone, named Nikola, was so helpful and told me they had many options of what I was enquiring about. Also to... See more

Company replied


Company details

  1. Appliance shop
  2. Computer & Accessories store
  3. Electronics store
  4. TV shop
  5. Vacuum Cleaner Shop
  6. Washing Machine & Dryer Shop

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 2 Deerpark Retail Park, Deer Park, V93 R9W0, Killarney, Kerry, Ireland

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased a Shark Cordless Vacuum…

I purchased a Shark Cordless Vacuum cleaner on the 3rd June 2026 at DID Electrical Killarney, and it is a total game-changer for a busy house with kids. The sale person, Brian gave exceptional, friendly service and helped me find the perfect model.The Performance of the vacuum: lightweight, powerful, and ideal for cleaning up daily kid messes instantly.Highly recommend both the vacuum and shopping with DID Killarney!

3 June 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Professional

I bought a hoover from Ian in Killarney. Very professional experience!

25 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Every helpful service today at DID…

Every helpful service today at DID Killarney thank you Ziaul

1 June 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

We delt with Daniel in the Killarney…

We delt with Daniel in the Killarney store and found everything to be top class from start to finish would highly recommend

26 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Perfect service :)

Thank you so much for help, staff is very helpful and give me some good advices, which maked my shopping decisions much easier. Greetings to Brian, very good man and thanks for jbl headphones they play so well ;)

31 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Ian in Killarney was a great help in…

Ian in Killarney was a great help in providing assistance to find a suitable TV.

31 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

5 Stars for Nikola! Will definitely be returning!

Called the Killarney store to ask about stock - unbelievably- they answered! The man on the phone, named Nikola, was so helpful and told me they had many options of what I was enquiring about. Also told me what time they were open until that day. I headed in and was greeted warmly by all the staff. The store was immaculate! Nikola went and retrieved the options & advised me on the best one given my requirements. It was my first time visiting a DID Electrical and I will most definitely be returning. Thank you for all your help and kindness.

31 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Bought a Ninja Air fryer from Ian

Bought a Ninja Air fryer from Ian in the Deerpark Retail Park in Killarney. Felt welcomed and at ease the second we walked in the door being greeted in a very subtle way. Lovely honest guy and very easy to deal with and I get the feeling all the staff are of the same mindset. Thank you Ian.

29 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

DID Electrical Killarney

DID Electrical Killarney, Ian was extremely helpful and knowledgeable. He assisted me in getting a fridge I required immediately. Ian is a real credit to DID Electricial.

29 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Excelent service and found Brian to be…

Excelent service and found Brian to be a great help.

31 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Fast service

Fast service, Saoirse and her coworker were helpful, carrying my purchase to the car.

30 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Service

I've got professional consultation that helped me to choose the smart watch. Thank you, Ziaul, for excellent service.

17 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great customer service in Killarney

Great customer service in Killarney. Brian got the headphones in under 2mins for me 👌

30 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

The store assistant Saoirse was very…

The store assistant Saoirse was very helpful.

16 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Met Ian

Met Ian - couldn’t be more helpful. Got what I needed, had the chat…easy!!

29 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

We meet a staff member named Craig

We meet a staff member named Craig in killarney shop who was so helpful and pleasent the first time we meet
which made us return. 2nd time around same again and Daniel the manager also did everything in his power to explain and answer any questions we had. Great staff and on top of everything. Overall top quality experience. Made us feel secure and comfortable during our purchase.
We surely gonna meet again . Thanks

26 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Brian was very helpful with finding my…

Brian was very helpful with finding my cable

25 May 2026
Unprompted review
DID Electrical - Killarney logo

Reply from DID Electrical - Killarney

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look