We managed to get to DID Electrical in Lucan just before close. An extremely positive young man, Jack, offered to help us find what we were looking for. We had spent weeks researching TV's, fi... See more
Company replied
Lucan Retail Park Ballydowd Lucan Dublin, K78 F3P6 Lucan, IE
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We managed to get to DID Electrical in Lucan just before close. An extremely positive young man, Jack, offered to help us find what we were looking for. We had spent weeks researching TV's, fi... See more
Company replied
Popped in first thing this morning to get a stick blender - I wasn't even awake myself properly yet but these guys were all cheerful smiles and helpful energy. Eamonn helped me out rummaging through... See more
Company replied
Today I purchased Tapo equipment in your Lucan brand. As always, Eamonn was friendly, helpful, supportive and made the whole customer experience effortless. His guidance and advice for many household... See more
Company replied
An amazingly good trip to DID Lucan today as always. Dave was so helpful and made the experience painless. Purchasing a few appliances for a renovation. Thank you Dave.
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Lucan Retail Park Ballydowd Lucan Dublin, K78 F3P6, Lucan, Ireland
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Amazing customer service and engagement overall. Dave from the service in Lucan was very helpful and clear with communication and verification.
An amazingly good trip to DID Lucan today as always. Dave was so helpful and made the experience painless. Purchasing a few appliances for a renovation. Thank you Dave.
Service was excellent and very fast. 10/10 would recommend.

Reply from DID Electrical - Lucan
Great service in DID Lucan. Very helpful sorting vouchers and very knowledgeable about products. Stephin and his manager were very pleasant and very helpful. Many thanks

Reply from DID Electrical - Lucan
Luke & Robert were very helpful & knowledgeable on the product I was buying

Reply from DID Electrical - Lucan
Easy to source the item that I needed with a large storeroom close by to pick up. Staff were friendly and helpful!

Reply from DID Electrical - Lucan
Found laptop required and with the assistance of Daniel got a great deal on it as it was the last in stock. As with all prior purchases from DID, nothing could be faulted!

Reply from DID Electrical - Lucan
Daniel looked after me today in the Lucan DID store. He was very friendly and helped me to chose the right product for me. Would 100% come back for the great service.

Reply from DID Electrical - Lucan
Eamonn was so helpful and knowledgeable. We were buying a printer scanner. of all the shops we visited Eamonn was by far the most helpful so we bought it there and then.

Reply from DID Electrical - Lucan

Reply from DID Electrical - Lucan
Daniel was very helpful and pleasant to deal with and tried his best to accommodate our needs.

Reply from DID Electrical - Lucan

Reply from DID Electrical - Lucan
Excellent customer care and knowledgeable staff. Lucas looked after us very well and even managed to get us a discount. Fully recommended.

Reply from DID Electrical - Lucan
Headed into the Lucan branch today looking for a slow cooker. Lucas was extremely helpful explained the difference in the products I was looking at. He was very knowledgeable and friendly.

Reply from DID Electrical - Lucan
We had a great experience in the Lucan store. Lucas helped us find exactly what we were looking for. He was extremely helpful and friendly.

Reply from DID Electrical - Lucan
Robert in DID in Lucan was very helpful and explained the difference in screens on tvs, he went above and beyond and checked the website for the best deal on TVs

Reply from DID Electrical - Lucan
Great service friendly and knowledgeable staff Dave was very helpful

Reply from DID Electrical - Lucan
Daniel in the lucan store was extremely helpful , super friendly, offered us a solution to our issue that suited us best !

Reply from DID Electrical - Lucan

Reply from DID Electrical - Lucan
Went to DID near Lucan to see if they stocked a battery for a very old flip-phone. I wasn't in the least surprised that they didn't. However, Daniel gave me solid advice on websites to check and more importantly on the pitfalls of trying to source the specific model required.
I also needed to replace my current android phone with a newer Honor model. Daniel actively listened to my requirements, checked their stock and showed me the 3 models he had available. He did not try to sell me the most expensive one - rightly sussing out that the mid-range one would be way more than adequate for my needs. I went ahead anyway and instead bought based on the highest amount of on-board storage capacity. He then took great care to fit a screen protector and emphasised the level of warranty with it.
I enquired about fitness gadgets to help improve my leg muscle tone. While DID don't stock these, he looked up a place he could recommend that does. As a btw and based on his own background,, suggested to maybe start by checking out thera-bands (I'm a "veteran" OAP!).
That was a Eureka-moment for me - I have meters of every type of thera-band in a box in my attic. And the reality is most "gadgets" end up in the back of a press.
In between all this, he dealt with other customers and colleagues without missing a beat. Throughout, I felt that my needs were his top priority.
In summary, I don't "do effusive" - but DID Lucan are very fortunate to have Daniel on their team.

Reply from DID Electrical - Lucan
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