We purchased a new double oven on Saturday 30th May. Liz looked after us and was extremely helpful, friendly and fully engaged with us. She talked us through the details of the purchase, and gave us a... See more
Company replied
Location
Switch locationMalahide Road, Artane Roundabout, Artane, Dublin 5, D05 NT68 Malahide, IE
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See what reviewers are saying
We met Bree in the Artane branch. She was more than helpful, going through our options and explaining all the differences in the various machines. A very pleasant experience. Thanks Bree. Order no...... See more
Company replied
Called to your store in Malahide Road Artane this morning to purchase a dishwasher. The staff member, Shane, spent time with both myself and my husband to explain the various appliances to us. We foun... See more
Company replied
We just bought a fridge from Danilo in did electrical malahide Road Very helpful was Danilo pleasant knowledgeable and efficient in sale and gave us reassurance re collection on Tuesday would ask fo... See more
Company replied
Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
Malahide Road, Artane Roundabout, Artane, Dublin 5, D05 NT68, Malahide, Ireland
4.8
Excellent
629 reviews
Asks customers to review
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Helpful and knowledgeable of product
Thank you Shane
Purchasing a phone today and shane was knowledgeable, pleasant and helpful
6 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Shane was very helpful and had good…
Shane was very helpful and had good recommendations. I've dealt with Shane a few times now and I find there is not a question he cannot answer. I always shop in artane D.I.D.
4 June 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear you had a positive experience. We appreciate your feedback.
Thanks
DID Electrical
Staff were very informative and…
Staff were very informative and helpful.
Couldn't of asked for a better service.
30 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
We met Bree in the Artane branch
We met Bree in the Artane branch. She was more than helpful, going through our options and explaining all the differences in the various machines. A very pleasant experience. Thanks Bree.
Order no....S026-1242562
31 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Customer Service - purchase of a new double oven
We purchased a new double oven on Saturday 30th May. Liz looked after us and was extremely helpful, friendly and fully engaged with us. She talked us through the details of the purchase, and gave us all the details on the 5 year insurance, based on previous issues with had in the past, noting not purchased in DID. The experience was a pleasure for us and the customer attention and support was excellent. We even spoke on other issues on electrical appliances we had and Liz was again very informative on how to go about dealing with them. Overall experience was suberb. Definitely be back again.
30 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Good experience
Good website. Easy to use. Easy to pick up. Helpful staff. Good combo. Will 100% use again
29 May 2026
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Speedy delivery
Speedy delivery. Ordered on line. No issues with anything. Very happy with product
29 May 2026
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Bree was a great help...she went…
Bree was a great help...she went through our purchase thoroughly....she was very very helpful with our purchase of a hob and oven...she explained everything to us
30 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Danilo in…
We just bought a fridge from Danilo in did electrical malahide Road
Very helpful was Danilo pleasant knowledgeable and efficient in sale and gave us reassurance re collection on Tuesday would ask for this chap again if purchasing very helpful to deal with
30 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Great Service
David was extremely friendly and helpful with purchase of our new double oven. Great experience overall. Delivery was prompt and exactly when scheduled.
25 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Danj was a great help
Danj was a great help, bought an insurance policy for a nutribullet that I didn't know 8 could get on a small appliance.
28 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Brilliant service
I went in looking for a fan and Danilo was really helpful, once I decided what I wanted there was no waiting around, he was straight to the stock room to collect the fan. The whole time in the shop was really positive, 👍 up to Danilo for the great service
27 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
From the moment I contacted the shop up…
From the moment I contacted the shop up to the day I collected my purchase i was well looked after.
23 May 2026
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Good support
Yes, the service was good, however my order was held in the system for a day and I had to go to the store to ask if they had the product in stock for pickup. Apart from that, everything went well.
23 May 2026
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Shane in Artane was a pleasure to deal…
Shane in Artane was a pleasure to deal with and had a strong knowledge of the products I was looking for.
24 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Great prices
23 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Great service and friendly staff staff…
Great service and friendly staff staff member jason was very helpful and very nice to talk to 100% i couldnt have asked for more and we were very pleased with the products we bought brilliant
23 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi there,
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Called to your store in Malahide Road…
Called to your store in Malahide Road Artane this morning to purchase a dishwasher. The staff member, Shane, spent time with both myself and my husband to explain the various appliances to us. We found him very helpful and courteous and would have no problem with doing business with him again.
19 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi Joan ,
We're so pleased to hear about your positive experience. We appreciate your kind words and are grateful for your feedback.
Thanks
DID Electrical
Mathalia in Artane served us today…
Mathalia in Artane served us today really excellent service :)
19 May 2026
Unprompted review
Reply from DID Electrical - Malahide
Hi Megan
We are so glad you enjoyed our service! Thank you for your wonderful feedback.
Thanks
DID Electrical
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