DID Electrical - Mountjoy Square Reviews 176

TrustScore 4.5 out of 5

4.7

68 Mountjoy Square Dublin 1 Dublin, D01NH52 Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

A big shout out and thanks to Danny at your Mountjoy square branch. He was very knowledgeable, patient and helpful when I needed all the white goods for my kitchen. I'll definately recomme... See more

Company replied

Rated 5 out of 5 stars

Bought hydrovac shark at DID, sealed and good quality. The staff was also quick in searching for availability in their system. Tried buying bone conduction earphone now via click and collect. Very... See more

Company replied

Rated 5 out of 5 stars

Rebecca was amazing when I was placing my order, and with follow up. Pete was also extremely helpful arranging delivery. Both went out of their way to accommodate my requests and needs. I'll go to DID... See more

Company replied

Rated 5 out of 5 stars

I am personally dealing with the staff from Dublin 1 Mountjoy Square branch. I found them very helpful and always in a great humour, which sometimes when I collect my item after work, is like honey an... See more

Company replied


Company details

  1. Appliance shop
  2. Computer & Accessories store
  3. Electronics store
  4. TV shop
  5. Vacuum Cleaner Shop
  6. Washing Machine & Dryer Shop

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • 68 Mountjoy Square Dublin 1 Dublin, D01NH52, Dublin, Ireland

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

5-star
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Rated 5 out of 5 stars

Easy from start to finish

Ordering online was easy and the delivery arrived as scheduled and installation went smoothly. Great service!

22 January 2026
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

great service

16 July 2025
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Sharon,

We appreciate your positive feedback! Thank you for taking the time to leave this review.

Thanks
DID Electrical

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I ordered a machine from Mountjoy Square Feb 6th. I was told it was standard size and would fit. It didn't as they vary in width. Reordered in the shop and was given a date. No one arrived. Called 5 times couldn't get through. Finally got a date for delivery from online team. Machine came with a dent in it. Went to the shop again as I couldn't get through on the phone or through email. New machine ordered and given a date. No machine arrived. Got given a new date. The man just came and said it was collection only. So still no machine a month later. Now awaiting contact from customer service as Mountjoy is now closed. Total incompetence. Never again!
It is now a week later and still no one has contacted me from DID Electrics.

6 March 2025
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hello Angela

Thank you for your feedback and we're very sorry to read this. A member of the team will review and follow up as soon as possible.

Kind Regards

The DID Team

Rated 5 out of 5 stars

Dealt in store with Jess and Aaron

Dealt in store with Jess and Aaron , very friendly team would highly recommend

15 February 2025
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi There,

Sophie here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Sophie
DID Team

Rated 5 out of 5 stars

I bought a Dyson V8 online with a…

I bought a Dyson V8 online with a collection from DID Mountjoy Sq. The staff at DID were able to give me the Dyson earlier than the online date provided, which was super, as I badly needed the new Dyson. Thank you DID Mountjoy

6 January 2025
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Ray,

Sophie here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Sophie
DID Team

Rated 5 out of 5 stars

Great staff

9 December 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi There,

Sophie here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Sophie
DID Team

Rated 5 out of 5 stars

I find the staff very helpful in the…

I find the staff very helpful in the stores and go through everything with you

29 November 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi There,

Ryan here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Ryan
DID Team

Rated 5 out of 5 stars

Excellent Service

DID is very efficient when I placed my order online. Smooth transaction. When I came to their branch in Mountjoy, the staff is very accomodating and helpful.

27 November 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Harrie,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

Top product best shop

Top product best shop

25 November 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi There,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 3 out of 5 stars

Straight forward easy process

Straight forward easy process

21 November 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Dennis,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

Very good experience

Very good experience. And excellent installation

18 June 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Blue,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

Easy to order and very detailed specs…

Easy to order and very detailed specs of my wanted product on the website

9 November 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Daniel,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

Nice and easy

Nice and easy, order online and pickup in store , no hassle at all

2 November 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Przemek,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

Excellent merchandise

Excellent merchandise, great prices, easy to use webpage and great service!

27 October 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Liam,

Ryan here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Ryan
DID Team

Rated 5 out of 5 stars

Good value for money

27 October 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Carmel,

Ryan here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Ryan
DID Team

Rated 5 out of 5 stars

Good people to deal with

The way they talk you very nice people

11 October 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Robert,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback to receive and we look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

:) :) :)

The shop was clean & welcoming. Very polite & kind staff. Thank you to Robyn for helping me so much with the microwaves. A+++++++

7 October 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Luke,

This is Sophie from DID Electrical, thank you so much for taking the time to leave a review we really appreciate it.

This is great feedback for Robyn and she is a great member of the team!

We look forward to welcoming you back in the future

Best Wishes
Sophie

Rated 5 out of 5 stars

Amazing customer service and high…

Amazing customer service and high quality product with guarantee.

27 September 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hi Avdella,

Ryan here! Thanks a lot for this review 🎉

We're over the moon that you're happy with the service you received.

We look forward to welcoming you back in the future

Thank you
Ryan
DID Team

Rated 4 out of 5 stars

Click and Collect worked very well but…

Click and Collect worked very well but profusion of marketing emails the purchase kicked off was a bit annoying. Also I was told I'd get an email to say when the order was ready but I got a text. Not really an issue for me but the comms and what actually happens could be better aligned.

26 September 2024
Unprompted review
DID Electrical - Mountjoy Square logo

Reply from DID Electrical - Mountjoy Square

Hey Louis,

This is Sophie from DID Electrical, thanks a bunch for dropping this amazing review.

Your feedback is valuable to us, and we are delighted to hear that you received excellent service from the team

I will pass this feedback over to the relevant department.

We appreciate your kind words and look forward to welcoming you back in the future

Best Wishes
Sophie

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