A big shout out and thanks to Danny at your Mountjoy square branch. He was very knowledgeable, patient and helpful when I needed all the white goods for my kitchen. I'll definately recomme... See more
Company replied
68 Mountjoy Square Dublin 1 Dublin, D01NH52 Dublin, IE
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A big shout out and thanks to Danny at your Mountjoy square branch. He was very knowledgeable, patient and helpful when I needed all the white goods for my kitchen. I'll definately recomme... See more
Company replied
Bought hydrovac shark at DID, sealed and good quality. The staff was also quick in searching for availability in their system. Tried buying bone conduction earphone now via click and collect. Very... See more
Company replied
Rebecca was amazing when I was placing my order, and with follow up. Pete was also extremely helpful arranging delivery. Both went out of their way to accommodate my requests and needs. I'll go to DID... See more
Company replied
I am personally dealing with the staff from Dublin 1 Mountjoy Square branch. I found them very helpful and always in a great humour, which sometimes when I collect my item after work, is like honey an... See more
Company replied
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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68 Mountjoy Square Dublin 1 Dublin, D01NH52, Dublin, Ireland
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Ordering online was easy and the delivery arrived as scheduled and installation went smoothly. Great service!

Reply from DID Electrical - Mountjoy Square
Would have been ‘excellent’ if this feedback request wasn’t sent to me.

Reply from DID Electrical - Mountjoy Square
DO NOT ORDER FROM THIS COMPANY. I ordered a machine from Mountjoy Square Feb 6th. I was told it was standard size and would fit. It didn't as they vary in width. Reordered in the shop and was given a date. No one arrived. Called 5 times couldn't get through. Finally got a date for delivery from online team. Machine came with a dent in it. Went to the shop again as I couldn't get through on the phone or through email. New machine ordered and given a date. No machine arrived. Got given a new date. The man just came and said it was collection only. So still no machine a month later. Now awaiting contact from customer service as Mountjoy is now closed. Total incompetence. Never again!
It is now a week later and still no one has contacted me from DID Electrics.

Reply from DID Electrical - Mountjoy Square
Dealt in store with Jess and Aaron , very friendly team would highly recommend

Reply from DID Electrical - Mountjoy Square
I bought a Dyson V8 online with a collection from DID Mountjoy Sq. The staff at DID were able to give me the Dyson earlier than the online date provided, which was super, as I badly needed the new Dyson. Thank you DID Mountjoy

Reply from DID Electrical - Mountjoy Square
I find the staff very helpful in the stores and go through everything with you

Reply from DID Electrical - Mountjoy Square
DID is very efficient when I placed my order online. Smooth transaction. When I came to their branch in Mountjoy, the staff is very accomodating and helpful.

Reply from DID Electrical - Mountjoy Square

Reply from DID Electrical - Mountjoy Square

Reply from DID Electrical - Mountjoy Square

Reply from DID Electrical - Mountjoy Square
Easy to order and very detailed specs of my wanted product on the website

Reply from DID Electrical - Mountjoy Square
Nice and easy, order online and pickup in store , no hassle at all

Reply from DID Electrical - Mountjoy Square
Excellent merchandise, great prices, easy to use webpage and great service!

Reply from DID Electrical - Mountjoy Square

Reply from DID Electrical - Mountjoy Square
The shop was clean & welcoming. Very polite & kind staff. Thank you to Robyn for helping me so much with the microwaves. A+++++++

Reply from DID Electrical - Mountjoy Square
Amazing customer service and high quality product with guarantee.

Reply from DID Electrical - Mountjoy Square
Click and Collect worked very well but profusion of marketing emails the purchase kicked off was a bit annoying. Also I was told I'd get an email to say when the order was ready but I got a text. Not really an issue for me but the comms and what actually happens could be better aligned.

Reply from DID Electrical - Mountjoy Square
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