I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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I walked into the store in Limerick. Georgiana was polite and informative. She showed me what I was looking for and made suggestions on brands and additional items.
Excellent service from Rushil in Terryland. He answered all my questions and adviced me on products. Process was very smooth and easy.
I recently visited DID to purchase a new TV, and I had an excellent experience thanks to Deva. From the moment I entered the store, Deva was friendly, knowledgeable, and patient. He took the time to explain the different TV options, answered all of my questions clearly, and helped me choose the model that best suited my needs and budget.
At no point did I feel under pressure to make a purchase. Instead, I felt well informed and confident in my decision. The level of customer service was outstanding, and Deva’s professionalism and product knowledge made the whole experience enjoyable.
I would highly recommend DID to anyone looking for great service and expert advice. Thank you, Deva, for making my purchase such a positive experience.
My Did experience was fantastic.Both my wife and myself were taken aback by the friendlyness and professionalism of the staff .we had waited 2 weeks at Currys for mini fridge but were told to come back and get it on 4 different occasions. In the end they wanted 35 euros to deliver it to the shop.we rejected that. Shannon seen to us right away. Let us browse and went and got us a t
hor mini fridge.while she was getting it Derek kept us entertained. Shannon even brought it to the car for us. Fantastic staff. Great .company.
Very good advice on air fryers and helping me pick the most suitable one that I need, can’t find my order number but bought 6th July. Would highly recommend buying anything from these guys! Thanks so much lads

Reply from DID Electrical
Great service snd Michelle was so helpful and knowledgeable about the product we purchased

Reply from DID Electrical
Amazing customer service by Joseph who I phoned to confirm my order and ask a few questions. Ordered online and was ready immediately, very quick and easy. We were met by Joseph in Limerick on arrival and his hospitality was spectacular. Really went above and beyond.

Reply from DID Electrical
Good quick service from staff member Caitlin

Reply from DID Electrical
Excellent customer service today from Sylvester at Athlone DID.
Great insight and knowledge of the product and was extremely helpful in explaining all to us.
Again top class customer service from the team at DID Athlone.

Reply from DID Electrical
John in the Newbridge store was so helpful and patient. I would recommend shoppping in the Newbridge store

Reply from DID Electrical
Friendly and helpful service. Tony looked after us and was great

Reply from DID Electrical
In Limerick DID today and was served by Sean. Very Helpful and efficient.

Reply from DID Electrical
Went to their branch in Bray looking for a washing machine and Dryer. Stephen served us and he was great. Very friendly with a great knowledge of the products. He spent time with us, giving us the pros and cons of all the machines and then gave us time to make our decision. What we really liked was that there was no pressure selling. Very happy with our choice. Thank you Stephen.

Reply from DID Electrical

Reply from DID Electrical
I went to Airside Swords Co.Dublin to buy a gift for my Wife' Birthday. First I went to Curry's, asked about the product, told they were over there on the wall. I immediately left the shop, went to Harvey Norman, was told , she did not work in that department, I immediately left the shop. I then went to DID, to be greeted by Gareth, who without asking, brought me to the product I was looking for, ran through a few things with me, completed the transaction, informed me about return/exchange policy, told me if I had any problems to call back. I should have gone to DID 1st, I have purchased a lot of items for our home over the years. Why should I be surprised, an Irish company trading since 1968. Please consider supporting, DID, you won't be disappointed, and supporting an Irish company. I'll be back.

Reply from DID Electrical
Very helpful staff and reasonable prices.

Reply from DID Electrical
Excellent service from Steffy in DID Electrical, Terryland, Galway.

Reply from DID Electrical

Reply from DID Electrical
Walked into the Bray Store, very friendly and helpful staff. Only buying something small, sorted in 2 minutes. Helpful and very friendly staff

Reply from DID Electrical
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