Diesel Auto Express Reviews 46

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Beware! They picked up my friends car in Tennessee and delivered to WA state. The car arrived with $2500 in damages to the bumper. The driver accepted responsibility, their claims received the pictu... See more

Rated 1 out of 5 stars

Absolutely horrible experience with Sherpa Auto Transport and Diesel Auto Transport. bunch of liars I was originally told the transport would take only 3–6 days. Instead, it took 11 days... See more

Rated 5 out of 5 stars

I recently used Diesel Auto Express and was extremely satisfied. They provided a competitive quote, answered all my questions, and handled my car with care. The pickup and delivery were on schedule, a... See more

Company replied

Rated 5 out of 5 stars

Pickup from Seattle to drop off in Va. My carrier stayed in contact and kept me updated!! If there was a change in the days I received a call. The car was delivered 3 days after the estimated delivery... See more

Company replied

Company details

  1. Transportation service
  2. Vehicle Shipping Agent

Written by the company

3605398600 - Call Now! Car Shipping Over 10+ Years. Cheap, Safe, Stress Free. Get Your Quote Today, Save Up To 30% Shipping Directly With Us!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Pickup from Seattle to drop off in Va

Pickup from Seattle to drop off in Va. My carrier stayed in contact and kept me updated!! If there was a change in the days I received a call. The car was delivered 3 days after the estimated delivery date but it was delivered at the time the carrier said. In great shape no trouble meeting with him. Price I got quoted was price I paid no underlining fees or last minute add one!! Glad I went with this company to ship my car 10/10 highly recommended

6 July 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Shantell,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver WA. We're glad to hear that your experience from Seattle to Virginia was positive. It's great to know that our carrier kept you updated and informed about any changes. We apologize for the slight delay but are pleased that your car arrived in great shape and as promised. We appreciate your trust and your 10/10 recommendation. Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Amazing

Amazing, I am impressed at all levels.
Your driver is the definition of the word “Professional”.
He is a great asset to your company, and he elevates your reputation to the maximum.
I tip my hat.

Bravo
Mr. Daniels

10 July 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Mr. Daniels,

Thank you for the exceptional review and for choosing Diesel Auto Express based in Vancouver WA. We're thrilled to hear that you were impressed at all levels and that our driver exemplified professionalism. Your kind words about our driver and acknowledgment of his contribution to our company's reputation mean a lot to us. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Quick service and clear communication

The vehicle arrived quicker than expected and the drop off was smooth without any issues. Very impressed

8 July 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello James,

Thank you for the great feedback and for choosing Diesel Auto Express based in Vancouver WA. We're delighted to hear that your vehicle arrived quicker than expected and the drop-off was smooth and issue-free. Your satisfaction means a lot to us, and we appreciate your kind words. Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Tommy did a great job bringing the cars…

Tommy did a great job bringing the cars over across country (Seattle to Connecticut). Highly recommend Tommy’s services.

9 July 2024
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Benjamin,

Thank you for the great review and for choosing Diesel Auto Express based in Vancouver WA. We're delighted to hear that Tommy did a great job bringing your cars from Seattle to Connecticut. Your high recommendation of Tommy's services means a lot to us. We appreciate your trust and look forward to serving you again in the future!

Rated 1 out of 5 stars

Delivery Change Without Approval

They changed the delivery date & time without my approval. When I told them I was not home to receive the car, they threatened to charge extra fees if I did not pick it up.

3 May 2022
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Sean,

Please give me a call at (360) 553-4864 to discuss your move, thank you & have a great day!

Rated 1 out of 5 stars

To make it easier for you to read

To make it easier for you to read. They found a loophole in the system, and are not willing to take resposibility. In other words, THEY STOLE FROM ME

11 December 2019
Unprompted review
Diesel Auto Express logo

Reply from Diesel Auto Express

Hello Andrew,

Please give me a call at (360) 553-4864 to discuss your move, thank you & have a great day!

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